Rachelle Long | Page 57
Parts and Service Director
Gosch Ford Temecula
26895 Ynez Rd
Temecula, CA 92591
Dealership Experience
14 yrs, 1 mo
Industry Experience
32 yrs, 6 mos
619 Reviews
Write a Review619 Reviews of Rachelle Long
March 15, 2019
Excellent customer service I've dealt with Rachelle Long as my service consultant for many years, and each time she has gone above and beyond my service expectations. From perso I've dealt with Rachelle Long as my service consultant for many years, and each time she has gone above and beyond my service expectations. From personally helping me get my rental car, to finding my phone "lost" inside my car, she always has a smile. She's competent and professional. For me she is the face of the dealership and keeps me coming back. More
March 15, 2019
Rachelle has your back! We have been working with Gosch Ford Temecula for some time. Service Adviser, Rachelle, is always professional and poised, not matter what the problem We have been working with Gosch Ford Temecula for some time. Service Adviser, Rachelle, is always professional and poised, not matter what the problem. We have had regular service appointments as well as more involved issues with two different Ford vehicles. In both cases, Rachelle exhibited the kind and courteous demeanor that makes working with her and Gosch Ford Temecula such a pleasure. Thank you Rachelle! More
March 14, 2019
Rachel Long Came into the service department due to a dead battery. Rachel Long assisted me. She’s really great 👍 I was in and out new battery. The staff here ar Came into the service department due to a dead battery. Rachel Long assisted me. She’s really great 👍 I was in and out new battery. The staff here are friendly and helpful. Even got a danish and coffee while I waited. I met the GM Jason while waiting. He made sure everything was going smoothly. Impressive- More
Other Employees Tagged: Jason Noble , Erica Cadena
March 12, 2019
Best service in the business Rachelle Long is the best service department employee ever! Her customer service skills could be used for training videos. She is knowledgeable and Rachelle Long is the best service department employee ever! Her customer service skills could be used for training videos. She is knowledgeable and is interested in her customers. 5 stars for her too. More
March 08, 2019
Always great service Rachel Long has been my service writer for several years. Always professional, friendly and knowledgeable. She always delivers 5 star service. I highl Rachel Long has been my service writer for several years. Always professional, friendly and knowledgeable. She always delivers 5 star service. I highly recommend her. More
March 08, 2019
best Dealership I love Gosch Ford in Temecula. I’ve always had excellent service here. Rachelle Long is my advisor and she is amazing!! She is always professional and I love Gosch Ford in Temecula. I’ve always had excellent service here. Rachelle Long is my advisor and she is amazing!! She is always professional and kind. She always treats me like I’m her most important client. She is super effective and honest. More
March 07, 2019
fine experience unexpected purchase was made comfortable. much nicer than the last time I was searching for a vehicle. I knew what I was looking for and got more than unexpected purchase was made comfortable. much nicer than the last time I was searching for a vehicle. I knew what I was looking for and got more than that fro a great price More
Other Employees Tagged: Connie Jolicoeur
March 05, 2019
Rachelle is always pleasing & helpful & knowledgeable. Always satisfied with this dealership & Rachelle as to service provided, appointment time is on schedule and estimate of cost and completion time are Always satisfied with this dealership & Rachelle as to service provided, appointment time is on schedule and estimate of cost and completion time are very efficient. More
March 01, 2019
Rachelle Excellent Customer service This dealership absolutely understands that treating its customer right every time all the time is so important. Rachelle is always smiling she treat This dealership absolutely understands that treating its customer right every time all the time is so important. Rachelle is always smiling she treats us really great and always keeps communication about status of our vehicles. More
February 27, 2019
Excellent customer service! Elizabeth gave excellent customer service! She’s very professional and friendly. Rachelle is always amazing when I’m here to get my car serviced. I wo Elizabeth gave excellent customer service! She’s very professional and friendly. Rachelle is always amazing when I’m here to get my car serviced. I wouldn’t take my car to anyone else. More
Other Employees Tagged: Elizabeth Cassidy

