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Rachelle Pennington
Rachelle Pennington at Mercedes-Benz of Columbus

Rachelle Pennington | Page 31

Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
364 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

11 yrs, 6 mos

Languages Spoken

English English

4.9

364 Reviews

Write a Review

364 Reviews of Rachelle Pennington

September 02, 2022

Dealership Rating
Employee Rating

Great efforts to reach a satisfactory solution were made by all parties concerned. I was impressed with the professionalism of your employees. More

by brkilman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittany Whatley

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Sep 06, 2022

Mercedes-Benz of Columbus responded

Brkilman, our team works hard to ensure our customers are completely satisfied, and we are delighted to hear that it shows! Please don't hesitate to let us know if there is anything else we can do for you!

August 30, 2022

Dealership Rating
Employee Rating

Excellent customer service! Always encounter friendly and receive professional service. Kudos to RJ Campbell who always is very professional and keeps me up to date on the prog More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Waller, Lizzy Spitzmiller , RJ Campbell, Lauren Farthing, Richard Joyner, Debi Lewis, Nadie Martin, Tom- driver for Mercedes - prompt, excellent service and very professional

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Aug 31, 2022

Mercedes-Benz of Columbus responded

Rosie, we are thrilled to hear your feedback and THANK YOU for being a loyal customer! We truly value the relationship with our customers and are glad to hear that it shows. We will be sure to share your review with RJ and the rest of our team here at Mercedes-Benz of Columbus. Please don't hesitate to reach out to us if there is anything else we can do for you. We look forward to continue serving your vehicle needs :)

August 26, 2022

Dealership Rating
Employee Rating

Always great, professional and friendly service. I would not go anywhere else to service my vehicle. More

by leonardo_jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Aug 29, 2022

Mercedes-Benz of Columbus responded

Thank you Leonardo_jay! We appreciate your business and feedback. Please don't hesitate to let us know if there is anything else we can do for you!

August 23, 2022

Dealership Rating
Employee Rating

Helpful, knowledgeable and great professionalism. They quickly identified and scheduled my appointment hassle free. I appreciate the respect and services provided by all the workers that assisted me. More

by FUNKZY80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller, Evelyn Tolbert , RJ Campbell, Lauren Farthing

Print
Aug 24, 2022

Mercedes-Benz of Columbus responded

Thanks for taking the time to share your feedback, FUNKZY80. It's great to know that our service team continues to provide fast and reliable service. Please don't hesitate to reach out if there is anything else we can do for you! We look forward to assisting you in the future.

August 16, 2022

Dealership Rating
Employee Rating

Great Service, friendly knowledgeable staff. I have purchased 3 Mercedes from this dealership which says it all More

by WHIGRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Andujar , Debi Lewis, Nadie Martin

Print
Aug 18, 2022

Mercedes-Benz of Columbus responded

Thank you for your continued business WHIGRY! We look forward to continue serving your Mercedes-Benz needs. Please don't hesitate to reach out to us if there is anything else we can do for you in the meantime.

August 15, 2022

Dealership Rating
Employee Rating

Excellent service and communication. Great waiting area as well. Will plan on returning for service here again. More

by JILLWOEHRLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Aug 15, 2022

Mercedes-Benz of Columbus responded

JILLWOEHRLE, we appreciate you sharing about your service experience! Thank you. Please let us know if there is anything else we can do for you. We look forward to seeing you at your next visit!

August 15, 2022

Dealership Rating
Employee Rating

Awesome visit, Personnel was very courteous and helpful. I would certainly recomend thisdealership to other people. Great atmosphere ! More

by willie.rosskay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller , Lauren Farthing

Print
Aug 15, 2022

Mercedes-Benz of Columbus responded

Willie.rosskay, thank you so much for taking the time to share about your experience! We are delighted that Lizzy, Lauren and Rachelle were able to assist you with your service needs, and ask kindly that you upgrade your star ratings of them to reflect that. We look forward to your next visit and please let us know if there is anything else we can do for you in the meantime :)

August 12, 2022

Dealership Rating
Employee Rating

very helpful. Problem solved quickly and accurately Prompt transportation back and forth. staff very friendly. More

by NDGOLD
Recommend Dealer
Yes

Other Employees Tagged: Rick Gilbert

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Aug 12, 2022

Mercedes-Benz of Columbus responded

Thank you for sharing, NDGOLD! We truly appreciate your feedback and wish you many happy miles!

August 12, 2022

Dealership Rating
Employee Rating

Everyone was amazing! Lauren, Thomas and the entire crew was helpful, fast and kind! I cannot remember the name of the gentleman who did the diagnostic drive with me, but More

by JENNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Print
Aug 12, 2022

Mercedes-Benz of Columbus responded

JENNIE, thank you so much for your feedback! We are delighted that Lauren, Tom and the rest of our service team were able to exceed your expectations. Please don't hesitate to reach out the next time we can assist you!

August 09, 2022

Dealership Rating
Employee Rating

They are always very friendly and take good care of my car. Their service is great! More

by TLJS401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller , Lauren Farthing

Print
Aug 09, 2022

Mercedes-Benz of Columbus responded

TLJS401, thanks for your feedback!

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