Racquel Hossler
Racquel Hossler at Dave White Chevrolet
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Racquel Hossler | Page 11

Service Advisor

Dave White Chevrolet

5880 Monroe St
Sylvania, OH 43560

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4.5
124 Reviews

Dealership Experience

5 yrs, 5 mos

Languages Spoken

English English

4.5

124 Reviews

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124 Reviews of Racquel Hossler

March 16, 2022

Dealership Rating
Employee Rating

Excellent service from friendly staff. Had an oil change and returned a few weeks later due to a check engine light. Both times were very quick and easy. More

by bandre
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 18, 2022

Dave White Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dave White Chevrolet! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 11, 2022

Dealership Rating
Employee Rating

I waited outside while four other car went in because they never closed the lane I pulled in but the truck ahead of me didn't move. Then they took me home but never even looked at my car till after 1:00 More

by COLLEEN_RORK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Christian Gomez

Mar 28, 2022

Dave White Chevrolet responded

Thank you again for providing this feedback, Colleen, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Please don't hesitate to reach out if you would like to discuss this matter in more detail. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 09, 2022

Dealership Rating
Employee Rating

Took them a week to fix my Tahoe The girl never got back to me But I realize the trouble to find workers and the pressure on the ones working so I understand More

by tko7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

Dave White Chevrolet responded

Thank you for choosing Dave White Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 04, 2022

Dealership Rating
Employee Rating

Everyone was very friendly and professional. Loved the speed of service as well. Thank you More

by StephBlake913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2022

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 03, 2022

Dealership Rating
Employee Rating

Very pleased with my experience. ..the lady who made my appointment and advised me on the repairs was friendly and professional and explained everything well...repairs were done quick More

by PAPPYLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Schultz, Alexis Keener , Vanessa Cole

Mar 04, 2022

Dave White Chevrolet responded

Thank you for choosing Dave White Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

February 26, 2022

Dealership Rating
Employee Rating

Racquel was very nice and the service was fast. My wife and I will return in the future for service. More

by nathanmottaghi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2022

Dave White Chevrolet responded

Thank you for taking the time to leave us a five-star rating. We're happy to hear that you found your experience with Racquel to be a positive one. We appreciate your business, Nathan. Our team looks forward to serving you again soon. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

February 22, 2022

Dealership Rating
Employee Rating

Excellent customer service! !!! They took the time to explain everything that needed to be done to the vehicle. More

by Imawolverine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2022

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

February 19, 2022

Dealership Rating
Employee Rating

Set up a n appointment to have a recall part put on my truck ..... waited 45 min only to find out that the part wasn't even there.. they even had the vin number..... so they should have known that it More

by mrsmarywallace43528
Friendliness
Recommend Dealer
No

Other Employees Tagged: Alexis Schultz, Eric Roznoski, Jim Comiskey, Bill Basden, Alexis Keener , Vanessa Cole, Kyle Ganues, Christian Gomez, Eric Mack

Mar 08, 2022

Dave White Chevrolet responded

While we're disappointed that your initial visit didn't meet your expectations, we're glad to hear that the issue has now been resolved. Thank you for sharing your review; customer satisfaction is our top priority and we value all feedback. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

February 17, 2022

Dealership Rating
Employee Rating

Racquel Hossler was very friendly and helpful when I arrived and listened attentively as I was telling her my concerns and she gave me the information I needed to make my decision. She set up an appoint More

by DALEBAKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Dave White Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for the great rating. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

January 27, 2022

Dealership Rating
Employee Rating

Outstanding service-as usual!! Racquel was right on top of things and my service was flawless and prompt. Love the team at Dave White! Wouldn't go anywhere else!! More

by scottyh0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Dave White Chevrolet responded

Scott, Thank you for taking the time to share your feedback with us. Racquel and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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