Raef Friedericks | Page 3

Drove in without an appointment for low tire pressure. . Melanie took care of me right away, They checked the tire who had a nail , fixed it, washed my car and I was on my way. Plus the coffee and popcor . Melanie took care of me right away, They checked the tire who had a nail , fixed it, washed my car and I was on my way. Plus the coffee and popcorn was a plus while waiting ! More

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Most responsible sales person is Sam Jacob and he knows how serve a customer in car dealership how serve a customer in car dealership More

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It was good, but you broke my driver's side door handle without me knowing without me knowing More

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My experience with Thomas Kia was one of, if not the best, experiences I’ve had with a dealership. From start to finish to test driving vehicles, my agent Mike was there to help enhance my experience wh best, experiences I’ve had with a dealership. From start to finish to test driving vehicles, my agent Mike was there to help enhance my experience which made my decision to go forward with this deal an easy one. Sitting down with Paige in finance and afterwards with Janelle answering my questions while in my new vehicle made the entire process a breeze. I am very pleased with my new Sportage and look forward to years of driving pleasure. I know that I can always go back to this dealership for support with my vehicle at any time. You definitely have one happy customer in me. More

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Friendly, timely, work around your schedule,. Great sales staff never pushy actually listen to you get your payments where you need them. Purchased cars from them before looking to bet another Great sales staff never pushy actually listen to you get your payments where you need them. Purchased cars from them before looking to bet another More

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Great dealership also great salesman Anthony with great costumer service I would recommend to anybody . costumer service I would recommend to anybody . More

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The salesperson, mike is very sneaky and unprofessional at times speaks very softly would not recommend at times speaks very softly would not recommend More

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Always helpful and knowledgeable with any type of service we need. This is why we have bought four cars from Thomas Kia! we need. This is why we have bought four cars from Thomas Kia! More

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Never recieved a qoute on services that are coming up, appt: at 3:15 didn't get done till after 4:30, coupon i provided, wasn't added until I address it. appt: at 3:15 didn't get done till after 4:30, coupon i provided, wasn't added until I address it. More

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I've never had a salesman care so much about my happiness as Raef did. Whatever he could do to make me happy and comfortable with a purchase from Highland Kia, he did. My husband and I shopped around for mon as Raef did. Whatever he could do to make me happy and comfortable with a purchase from Highland Kia, he did. My husband and I shopped around for months before meeting Raef, and we will never shop anywhere he is not. We absolutely LOVE our new Kia. Thank you, Raef!!!! More

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