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Rafael Espaillat
Rafael Espaillat at Florida Fine Cars Miami
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Rafael Espaillat

Chief Operating Officer

Florida Fine Cars Miami

21151 NW 2nd Ave
Miami, FL 33169

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6 Reviews

Dealership Experience

11 yrs, 6 mos

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rated

6 Reviews

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6 Reviews of Rafael Espaillat

June 14, 2023

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Employee Rating

Leo rivera y floridafinecars por mi nuevo vehículo and Jon el financiasta de aquí me encanto More

by mandycruzportelles2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Rivera, Terrell Stephenson, Human Resources, Stacy Laguer

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Jun 15, 2023

Florida Fine Cars Miami responded

mandycruzportelles2014, Agradecemos sus amables palabras y estamos muy contentos de haber cumplido con sus expectativas durante su visita. Gracias por elegirnos para sus necesidades automotrices.

November 23, 2022

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Employee Rating

Philip HESSING, because of you I got a new Lexus. Good customer services, great salesman More

by Johnbeaubois
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Hessing, Smith Rock

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Nov 29, 2022

Florida Fine Cars Miami responded

Johnbeaubois, Thank you very much for your kind words and for choosing Florida Fine Cars!

July 21, 2022

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Employee Rating

Leo Rivera is a great salesman , very knowledgeable and courteous. Will get you the best deal possible. More

by Tiffanysmart22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leo Rivera, Terrell Stephenson, Stacy Laguer , Alvaro Caraballo, Ahmed Ebeid

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Jul 25, 2022

Florida Fine Cars Miami responded

Tiffanysmart22, Thank you so much for taking the time to share your experience!

April 09, 2022

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Employee Rating

Horrible customer service refuse to fix the issue on my new vehicle and, unprofessional business More

by moomey0815
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Terrell Stephenson , Alvaro Caraballo, Juan Contreras , Philip Hessing

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Apr 11, 2022

Florida Fine Cars Miami responded

moomey0815, We're sorry to see that you are not satisfied with your recent experience. Due to the lack of information we were unable to find you in our records. The name provided to us in this review is not in our database. If you would like to address this further, please feel free to contact me directly as it will be my pleasure in assisting you. My name is Stacy Laguer and I can be reached at 866-540-0558 or Customercare@floridafinecars.com.

April 06, 2022

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Employee Rating

This was such a great experience. Definitely recommend these guys. They were all very knowledgeable and courteous. Thanks for everything More

by Timi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terrell Stephenson , Alvaro Caraballo, Juan Contreras , Jehad Hassan

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Apr 07, 2022

Florida Fine Cars Miami responded

Timi, Thank you for stopping by to share a great recommendation! We appreciate your business and we hope to see you again at Florida Fine Cars. Safe travels!

July 03, 2021

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Employee Rating

Bad cars. Do not go here. Staff is RUDE and low end service. I don’t even know how they have a job. Extremely unprofessional. More

by Jonathanpelletier
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Terrell Stephenson , Alvaro Caraballo, Ahmed Ebeid, Tamer El-Din , Joshua Gomez, Smith Rock , Richard Valdivia , Terrell was decent. Thanks

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