Rafael Glover
Rafael Glover at BMW of Sarasota

Rafael Glover | Page 29

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.9
295 Reviews
4.9

295 Reviews

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295 Reviews of Rafael Glover

September 06, 2022

Dealership Rating
Employee Rating

Love my car and my service advisor. The prices for service is crazy, you need to do better. More

by JONATHAN69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

September 02, 2022

Dealership Rating
Employee Rating

Young men at service reception desk needs schooling in courtesy and behavior replace with young professionals. Avoid referrals of unrelated business seekers or sharing BMW customers with others regardless More

by A.SHAH33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Lizardi , Kyle Tabar

September 01, 2022

Dealership Rating
Employee Rating

Quick prompt service. Especially appreciated the updates received through text from the service provider and videos sent from mechanics during the service of the vehicle. More

by GSCHIAVO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

BMW of Sarasota responded

Thank you for the fantastic review!

September 01, 2022

Dealership Rating
Employee Rating

My speedometer/eco drive readings aren't right after my new battery was put in. I was quoted one price and charged a much higher price once I got there. Service advisor was especially rude. Save yourself t More

by tishgarver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

August 31, 2022

Dealership Rating
Employee Rating

Prompt, courteous & responsive. RAFAEL knows his job and knows how to take care of customers. Responsive and responsible quality service is critical in my car buying decisions More

by Marilyn12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

BMW of Sarasota responded

We're thrilled to hear Rafael and our team made your experience a great one -- thank you!

August 26, 2022

Dealership Rating
Employee Rating

The service department team was excellent. Raphael my advisor has very good people skills along with product knowledge. More

by RK2
Recommend Dealer
Yes
Aug 29, 2022

BMW of Sarasota responded

We're happy to hear Raphael and our team made your experience a great one -- thank you!

August 21, 2022

Dealership Rating
Employee Rating

Great service and truly care about customer . Would recommend without hesitation any day of the week More

by BENJIR8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

BMW of Sarasota responded

Thank you for the wonderful review!

August 21, 2022

Dealership Rating
Employee Rating

Rafael Glover was awesome. He was very helpful and demonstrated a professionalism in taking care of the issues with my car. More

by JWITTMUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

BMW of Sarasota responded

We're delighted to hear our team member Rafael was so helpful -- thank you!

August 20, 2022

Dealership Rating
Employee Rating

I’ve had a great experience servicing my car there 3 times in a row! More

by HANINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

BMW of Sarasota responded

Thank you for making us your go-to dealership!

August 17, 2022

Dealership Rating
Employee Rating

Rafael was our service contact and was quite helpful, with my questions. He was professional and courteous and willing to make our time comfortable. More

by KATHYKIRBY1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2022

BMW of Sarasota responded

Thank you for letting us know our team member Rafael was so helpful!

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