Rafael Martinez
Rafael Martinez at 1st Nissan of Simi Valley
Refer Me

Rafael Martinez

Service Advisor

1st Nissan of Simi Valley

2325 First Street
Simi Valley, CA 93065

Contact Me
not yet
rated
18 Reviews
not yet
rated

18 Reviews

Write a Review

18 Reviews of Rafael Martinez

December 29, 2023

Dealership Rating
Employee Rating

Web Hosting: Pakistan Cheap Domain Hosting Services Marketing92 provides professional web hosting and domain registration services in Lahore, Pakistan. Join our satisfied customer community and exp More

by marketing
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 27, 2023

Dealership Rating
Employee Rating

Martha provided incredible customer service. Her due diligence was greatly appreciated! The service is outstanding at First Nissan! More

by BLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2022

Dealership Rating
Employee Rating

Fast, efficient. I don't feel like I am being oversold on work that needs to be done or can be done later. Excellent service personnel. More

by mlueken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 08, 2022

1st Nissan of Simi Valley responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

April 14, 2022

Dealership Rating
Employee Rating

Service was quick and reliable as I have driven the vehicle for over a week and noticed the car performed much better. Rafael informed me that there was some additional maintenance needed that I hadn't More

by sera.accardo119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2022

1st Nissan of Simi Valley responded

Hi sera.accardo119 and thank you for your kind words. We are very happy to hear that Rafael was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

April 11, 2022

Dealership Rating
Employee Rating

Raphael was friendly and helpful and although the repairs were costly, they were relatively quick and I got a good deal in the end. More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 26, 2022

Dealership Rating
Employee Rating

The service representative, Rafael was very courteous and helpful! The service was done within the time promised. More

by Frank B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 30, 2022

1st Nissan of Simi Valley responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

February 12, 2022

Dealership Rating
Employee Rating

The people who work there is very nice and kind, they’re always work to find the best deal for our family. Great service! More

by ivonneama75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2022

1st Nissan of Simi Valley responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

November 27, 2021

Dealership Rating
Employee Rating

I brought my car in for a recall service that was no charge, and the car was ready when promised and washed as well. I had not expected them to clean it, and I really appreciate that they did. More

by pswould
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2021

1st Nissan of Simi Valley responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

September 28, 2021

Dealership Rating
Employee Rating

Rafael Martinez was thorough, friendly, and knowledgeable!! We would use them again for our vehicle service!! More

by Houdini1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2021

1st Nissan of Simi Valley responded

Thank you for taking the time to write this review. We are pleased to hear that Rafael was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

August 25, 2021

Dealership Rating
Employee Rating

Rafael always makes sure I get the best service. Hes always knowledgeable, and everything goes smoothly. My car runs well after a service, which is great because it has 250,000 miles on it. More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 30, 2021

1st Nissan of Simi Valley responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

1

Dealership Inventory (126 Vehicles)

used 2021 Acura TLX car, priced at $38,900
2021 Acura TLX
used
Silver exterior
Automatic
FWD
used 2020 INFINITI QX50 car, priced at $34,900
2020 INFINITI QX50
used
Graphite Shadow exterior
Variable
FWD
used 2018 Honda Ridgeline car, priced at $30,900
2018 Honda Ridgeline
used
White Diamond Pearl exterior
Automatic
FWD
used 2020 Nissan Altima car, priced at $25,900
2020 Nissan Altima
used
Super Black exterior
Variable
FWD
new 2023 Nissan Altima car, priced at $28,345
2023 Nissan Altima
new
Brilliant Silver Metallic exterior
Variable
FWD
new 2023 Nissan ARIYA car, priced at $56,520
2023 Nissan ARIYA
new
Black Diamond Pearl exterior
Automatic
FWD