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Rafael Martinez
Refer Me
Rafael Martinez | Page 2
Service Advisor
1st Nissan of Simi Valley
2325 First Street
Simi Valley, CA 93065
17 Reviews
17 Reviews of Rafael Martinez
April 12, 2021
First Nissan provides a great and very courteous service. Their service manager, Rafael Martinez, is especially helpful in writing up the issues that need to be dealt with. The visit was entirely pleasant Their service manager, Rafael Martinez, is especially helpful in writing up the issues that need to be dealt with. The visit was entirely pleasant and productive in returning a more reliable vehicle. More
by liepoffaith
Helpful 
September 10, 2020
DISHONESTY RUNS RAMPANT THRU THE SERVICE CENTER THEY PULLED A SCAM OFF INVOLVING A CAR I BOUGHT AND I KNEW THEY WERE NOT BEING HONEST BECAUSE THEY USED A PRIOR OWNERS WARRANTY COVERAGE TO GET THE REPLA PULLED A SCAM OFF INVOLVING A CAR I BOUGHT AND I KNEW THEY WERE NOT BEING HONEST BECAUSE THEY USED A PRIOR OWNERS WARRANTY COVERAGE TO GET THE REPLACEMENT PART COVERED AND CHARGED NEW OWNER FULL COST TO REPLACE A REPAIR NISSIAN WAS DOING FREE.FACTS ARE IN BLACK AND WHITE THEY PRINTED OUT THE WARRANTEE DOCUMENT RIGHT IN FRONT OF ME IT WAS UNDER OLD OWNER AND THEY HAD NOT PUT MY NAME IN SYSTEM AS HAVINGCHAGED OWNERSHIP THIS MADE REPAIR NO COST TO THEM AND GAVE THEM THE OPPORTUNITY TO CHARGE FULL COST TO NEW OWNER IT IS A SCAM AND THEY HAVE PROBABLY DONE IT OTHER TIMES TO OTHER UNLUCKILY CUSTOMERS More
by THISPLACESUCKS
Other Employees Tagged: Robert Martel, Cristian Urizar, Patrick Krainc , Dinesh De Silva, Greg Frain, Vicki Mason, Chad Smith
May 11, 2020
The service here is the best!! Both Rafael and Robert are very informative, nice and professional. I totally recommend any Nissan owner to go and visit the team here at first Nissan for any service needs. Ke very informative, nice and professional. I totally recommend any Nissan owner to go and visit the team here at first Nissan for any service needs. Keep up the good work. More
by dsg35
Other Employees Tagged: Robert Martel
January 19, 2020
The service at this dealership is top notch. The best I have experienced. Rafael always Is friendly and accommodating and has good recommendations. Greg the service manager is very helpful as well have experienced. Rafael always Is friendly and accommodating and has good recommendations. Greg the service manager is very helpful as well More
by Rqcw1961
Other Employees Tagged: Greg service manager
January 06, 2020
Trustworthy. Great level of service Great sales team that goes the extra mile to get you the best deal. Superior service dept. Rafael always goes above and beyond, defying expectations.. Great sales team that goes the extra mile to get you the best deal. Superior service dept. Rafael always goes above and beyond, defying expectations.. More
by toddbarasch
October 31, 2019
Fast efficient service. I love First Nissan. Great, friendly service. Wonderful shuttle service. Great waiting room with coffee and cookies. I look forward to taking my Ni I love First Nissan. Great, friendly service. Wonderful shuttle service. Great waiting room with coffee and cookies. I look forward to taking my Nissan there. More
by Mike
