Rafael Ramirez | Page 60
Service Advisor
Courtesy Chevrolet Center
750 Camino Del Rio North
San Diego, CA 92108
726 Reviews
Write a Review726 Reviews of Rafael Ramirez
January 09, 2019
Customer service rep Rafael Was an amazing associate. Courteous all around. Would recommend having him again for future appointments. Write up was fast and quick but very detaile Was an amazing associate. Courteous all around. Would recommend having him again for future appointments. Write up was fast and quick but very detailed to the last bit. More
January 01, 2019
The service people are attentive and helpful Rafael indicated that it might take longer to look at my car due to the holiday (so he made no false promises); however, Courtesy was able to get the Rafael indicated that it might take longer to look at my car due to the holiday (so he made no false promises); however, Courtesy was able to get the job done quickly and Rafael called me right away to say it was completed and ready for pickup same day! So far, every experience I've had with Courtesy Service Dept has been very positive. More
Other Employees Tagged: The cashier was very pleasant as well
December 31, 2018
Oil change tire rotation Rafael helped out a lot and the technicians got the vehicle in and out very quickly. I also had another issue with the vehicle that wasn't related to Rafael helped out a lot and the technicians got the vehicle in and out very quickly. I also had another issue with the vehicle that wasn't related to maintenance and they fixed the reclining handle on both front seats. Appreciate the help and will continue to use courtesy chevrolet service for the life of the traverse. More
December 28, 2018
Personal and professional. I enjoy being able to text my service advisor directly. And he responds immediately. Service is great. Rafael and Solon are always on point and have e I enjoy being able to text my service advisor directly. And he responds immediately. Service is great. Rafael and Solon are always on point and have excellent customer service skills. They go above and beyond every time. More
Other Employees Tagged: Solon Woodard
December 27, 2018
Servicio Muy satisfecho con el servicio recibido todo bien. Y gracias al señor Rafael Ramírez una persona muy amable y k m atendió rápido para resolver el prob Muy satisfecho con el servicio recibido todo bien. Y gracias al señor Rafael Ramírez una persona muy amable y k m atendió rápido para resolver el problema por el cual yo fui More
December 27, 2018
Service Center Rafael is awesome, provided excellent customer service and great communication! He always finds a way to make do with time and is just a genuine hard Rafael is awesome, provided excellent customer service and great communication! He always finds a way to make do with time and is just a genuine hard working guy it seems. -Goldy Simmons More
December 25, 2018
great service! Took less than an hour for my oil change. Rafael welcomed me in let me know approximately how long the oil change would take and had me wait in the cu Took less than an hour for my oil change. Rafael welcomed me in let me know approximately how long the oil change would take and had me wait in the customer lounge and came and got me after the service was completed. More
December 21, 2018
60,000 mile service Rafael took great care of me by giving me an aggressive estimated time to complete and then beating it by more than 25%. I will continue to service m Rafael took great care of me by giving me an aggressive estimated time to complete and then beating it by more than 25%. I will continue to service my car at Courtesy Chevrolet! More
December 21, 2018
Great response time, readily Avaliable to assist Came in and they helped me right away. Even though I didn’t have an appointment, knowing they were slammed. They still took my car and took care of me Came in and they helped me right away. Even though I didn’t have an appointment, knowing they were slammed. They still took my car and took care of me the following week. I really appreciate the customer service. Runs smoothly as expected with no trouble at all. More
Other Employees Tagged: Larry Cook, Andy Reaves
December 11, 2018
excellent service Warranty service was performed on my truck. Excellent experience. Rafael Ramirez was associate who assisted me. He was friendly and answered all my Warranty service was performed on my truck. Excellent experience. Rafael Ramirez was associate who assisted me. He was friendly and answered all my questions. Thanks. More