Rafael Romero | Page 3

Wonderful to work with Rafael was a great guy to work with. We were able to get the vehicle we wanted and our trade ins got a good value to put towards the new vehicle. We h Rafael was a great guy to work with. We were able to get the vehicle we wanted and our trade ins got a good value to put towards the new vehicle. We have taken the vehicle in several times since to get it serviced by the Toyota Service Department, and they made every effort to make things right with our vehicle's service. More

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Super professional service! Mr. Rafael Romero is very helpful and friendly during my purchase at Machens Toyota. His service is professional and cares for what I care. Highly Rec Mr. Rafael Romero is very helpful and friendly during my purchase at Machens Toyota. His service is professional and cares for what I care. Highly Recommended! More

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FJ OWNER DROVE FROM SAINT LOUIS TO COLUMBIA, WORTH THE TRIP. FRIENDLY, FAST AND MADE THE PURCHASE ENJOYABLE. I WILL DRIVE AGAIN IF I BUY ANOTHER TOYOTA. DROVE FROM SAINT LOUIS TO COLUMBIA, WORTH THE TRIP. FRIENDLY, FAST AND MADE THE PURCHASE ENJOYABLE. I WILL DRIVE AGAIN IF I BUY ANOTHER TOYOTA. More

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happy to be a Toyota family :-) We've purchased 3 cars from this dealership and have much of our repair work done here as well. We bought our last 2 cars from Rafael Romero, who wen We've purchased 3 cars from this dealership and have much of our repair work done here as well. We bought our last 2 cars from Rafael Romero, who went out of his way to help us through the buying process. We bought 1 from Thad Torgerson, who was also very patient with our questions. A big shout-out to Paula, Terry, and Jim in Service; they're always ready to work with us on any and all concerns. Knowledgeable staff...Thanks, everyone!! More

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2009 Volkswagen Beetle purchase Excellent customer service and friendly staff, took good care to help me stay within my budget and helped me to get the car I wanted Excellent customer service and friendly staff, took good care to help me stay within my budget and helped me to get the car I wanted More

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One of the best places I have ever bought a vehicle from!! The customer service was great, very friendly, our salesman worked very hard to get us in our new vehicle and his trainee was great too. After not get The customer service was great, very friendly, our salesman worked very hard to get us in our new vehicle and his trainee was great too. After not getting the payoff check where it needed to be and the bank charging us interest and late fees, Joe Machens paid that portion off too .... above and beyond great service!! More

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Dealer for the Customer I was very pleased with the service both during my car buying experience and in the several months after as Joe Machens. They even called me to help r I was very pleased with the service both during my car buying experience and in the several months after as Joe Machens. They even called me to help refinance my car to make sure I was getting the best rates. More

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Great Experience Rafael was great to work with especially patient since we lived outside the Columbia area. He was honest and provided Great customer service. He re Rafael was great to work with especially patient since we lived outside the Columbia area. He was honest and provided Great customer service. He responded to our question quickly. Listened to our needs. More

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Third Toyota purchase from Machens! We purchased a 2013 Rav 4 and Rafael Romero was our go to guy, professional and courteous. I highly recommend Joe Machens Toyota and Rafael! We purchased a 2013 Rav 4 and Rafael Romero was our go to guy, professional and courteous. I highly recommend Joe Machens Toyota and Rafael! More

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Highly Recommend Joe Machens Toyota and Rafael Romero We have purchased four vehicles from Joe Machens and worked with Rafael Romero each time. We were treated very well and always felt we received a gre We have purchased four vehicles from Joe Machens and worked with Rafael Romero each time. We were treated very well and always felt we received a great deal. Rafael is kind and easy to work with. We've also appreciated the good work of the service department when needed. We'd definitely recommend Joe Machens Toyota! More

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