Raffi Hashemi | Page 3

This was our very first time buying a brand new vehicle. We couldn't have asked for a better experience and it was all thanks to Raffi. I've spoken to at least 4 different salesman from various Toyotas in N We couldn't have asked for a better experience and it was all thanks to Raffi. I've spoken to at least 4 different salesman from various Toyotas in NorCal and Raffi provided the best experience. Some other salesman were poor listeners and didn't seem to hear what it was we were looking for and tried to force options we weren't considering on us. Meanwhile, Raffi listened and made great suggestions. He worked WITH us throughout the process. After giving us time to search and discuss privately, he circled back with us. Perhaps it was the space and time he gave us that made us feel ready. The budget I set was about 5k lower than what we ended up purchasing the truck for. When I used a formula from some dealer, the true value was also about 2k less than what the deal came out to be. I believe because he didn't pressure us, it allowed us to have time to really decide if we wanted to spend more to get the additional features. We finally came to a deal really late at night, which was not ideal for either parties. I ask A LOT of questions and repeated my questions because lack of understanding and Raffi was absolutely patient. He showed no frustration and didn't make me feel rushed even though it was passed closing. I felt bad he lost hours away from his family but I was too anxious taking on more debt and wanted to make sure everything was right. Raffi made sure the tank was full and the truck was detailed. He could see I was a bit nervous heading to the lot so he even offered to back the truck up for me. He explained some basic functions of the truck before I left. It was already passed 10PM so I didn't wait to inspect the truck. When I got home, I saw smudges around the truck. I texted him and he said he would help take care of it. This is what I call great customer service! More

by Trang T Verified Customer Verified Customer

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Everyone at Fremont Toyota was amazing! Very welcoming and just great vibes all over the build. Big shoutout to Magale Crandall was phenomenal. Very welcoming and just great vibes all over the build. Big shoutout to Magale Crandall was phenomenal. More

by isaakparada07 Verified Customer Verified Customer

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very good severy for us I hope next time have the best severy Thank very much severy Thank very much More

by 1191188235LJY Verified Customer Verified Customer

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Raffi was very patient and clear with us. It made us confident in our purchase. We felt taken care of. It made us confident in our purchase. We felt taken care of. More

by MAIDAORLANDO14 Verified Customer Verified Customer

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Perfect experience. Thank you for delivering on your promise. I’ve been waiting for a car for at least 1 year with another dealership and you delivered as promised. I am Thank you for delivering on your promise. I’ve been waiting for a car for at least 1 year with another dealership and you delivered as promised. I am a very happy customer. More

by nsantiag Verified Customer Verified Customer

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I was very satisfied with this purchase. Raffi Hashemi was very nice and very helpful. Raffi Hashemi was very nice and very helpful. More

by Kevin Verified Customer Verified Customer

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Reasonable experience buying a car with the usual routine, be prepared and persistent and can finally get a solid price routine, be prepared and persistent and can finally get a solid price More

by DR_SCOTT_LITTLE Verified Customer Verified Customer

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Good Excellent Dealership Nadeem is great salesman Deal went smooth People are professional znd courteous went smooth People are professional znd courteous More

by tahershaikh Verified Customer Verified Customer

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We had a great experience with Fremont Toyota. They were highly professional and thoughtful! Highly recommended. They were highly professional and thoughtful! Highly recommended. More

by JD Verified Customer Verified Customer

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The service representative was very helpful and kind. Excellent job so keep up the good work. They also washed my car which they normally don’t do which was excellent so please continue with washing the Excellent job so keep up the good work. They also washed my car which they normally don’t do which was excellent so please continue with washing the car every time we bring our cars for service More

by YACHIKZAI Verified Customer Verified Customer

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