Ragina Fitz

This was my first visit for service at the Midlothian location. I normally use the West Broad St location for service but due to a network outage condition I was sent to MB of Midlothian for a software u location. I normally use the West Broad St location for service but due to a network outage condition I was sent to MB of Midlothian for a software update. Regina was very pleasant and professional getting my profile and warranty information loaded in the computer system. This software update is a lengthy time intense process taking 2 hours plus to complete. Regina kept me informed multiple times during the update. More

by 8669MARTIN Verified Customer Verified Customer

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Service was on point & the staff is extremely courteous. My car was ready at the promised time. My car was ready at the promised time. More

by shanecancersurvivor Verified Customer Verified Customer

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Wonderful job! Went above and beyond. I dropped my car off for an oil change and they washed, vacuumed, and even put air in my tires and turned the service light of Went above and beyond. I dropped my car off for an oil change and they washed, vacuumed, and even put air in my tires and turned the service light off. I will always choose to take my car to the dealership because of the amazing job they do and the level of customer service they provide! More

by CAMELLIAPATMAN Verified Customer Verified Customer

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Every one is so professional and friendly and helpful with everything that I ask or needed with everything that I ask or needed More

by ALCOD Verified Customer Verified Customer

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My favorite dealership for any of my family and friends to buys cars from. The inventory manager is a great guy. to buys cars from. The inventory manager is a great guy. More

by Robert C Verified Customer Verified Customer

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They did a great job tracking down the source of my problem and fixing it right. Cheyne is awesome and the staff was very helpful problem and fixing it right. Cheyne is awesome and the staff was very helpful More

by Mvdunn Verified Customer Verified Customer

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Excellent service, fast and correct diagnostic. Professional attitude and attention to detail. Would highly recommend Professional attitude and attention to detail. Would highly recommend More

by Spider31 Verified Customer Verified Customer

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Got us in quickly and out in a timely manner . Really appreciate the walk in appointment as we were in route to visit my mom Really appreciate the walk in appointment as we were in route to visit my mom More

by CD1 Verified Customer Verified Customer

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This dealership makes servicing my Mercedes a first class experience and I recognize their wonderful hospitality. experience and I recognize their wonderful hospitality. More

by CRHODES1 Verified Customer Verified Customer

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Ragina Fitz was very helpful with the whole process, she has exelent customer services skills. has exelent customer services skills. More

by RAFNA7945 Verified Customer Verified Customer

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