Rahsaan Jones | Page 18

I went to this dealership knowing exactly what I wanted. While other dealerships chose to try and sell me something else when they didn't have my car in stock, the employees at Honda Universe did not. They While other dealerships chose to try and sell me something else when they didn't have my car in stock, the employees at Honda Universe did not. They assured me they can find me the car I wanted and though I had waited a bit in the beginning, once the car was found, the process was swift and I had the car within the week. The salesman I was dealing with drove all the way to Deleware to get me my car and for that I am appreciative. Because I did wait an unexpected amount of time, though it was no fault of their own, I was credited. My experience was unlike any other dealership. I was never "hounded," never felt pressured, and everyone treated me with kindness and answered every one of questions clearly. I love my car and I intend on continuing my service at Honda Universe for service as well as any future purchases! More

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Rahsaan Jones was professional, eloquent, intelligent, and friendly. He listened carefully to what we were looking for and found it easily. We appreciated his patience and kindness. He took the time to and friendly. He listened carefully to what we were looking for and found it easily. We appreciated his patience and kindness. He took the time to answer our questions and explain everything about the car thoroughly, and we never felt rushed. His enthusiasm was infectious. The manager we dealt with, Anthony Maffucci, was equally friendly and helpful. The 2012 CRV we leased was our third Honda, and we would gladly come back to Mr. Jones and Honda Universe in the future. This was one of the best experiences we have ever had in a dealership! More

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