Dealership Experience
14 yrs, 11 mos
Industry Experience
14 yrs, 11 mos
172 Reviews
Write a Review172 Reviews of Rahsaan Jones
March 29, 2016
Excellent!!! I'm completely obsessed with my new Honda Accord EXL!!!! I love it!!!! Thank you so much for making it happen Joe Mattina and Sean Jones!!!! You guys I'm completely obsessed with my new Honda Accord EXL!!!! I love it!!!! Thank you so much for making it happen Joe Mattina and Sean Jones!!!! You guys are awesome! More
Other Employees Tagged: Joe Mattina
July 07, 2014
Overall comfortable & great experience! I have had 3 bad experiences in the past with buying cars, but when I walked into Honda Universe salesman Sean Jones made sure my experience was easy I have had 3 bad experiences in the past with buying cars, but when I walked into Honda Universe salesman Sean Jones made sure my experience was easy and as stress free as possible. He did not pressure me into buying my car he went over every part of the car I was interested from top to bottom. He was very patient with me when I wasn't sure I wanted to buy the car. I can't thank Sean enough for making my experience at Honda Universe the most easiest and stress free experience overall. More
April 09, 2014
Wonderful Wonderful Wonderful After having a NOT so great Honda experience at another dealership, my fiance and I were hesitant to walk into Honda Universe. Despite our hesitation After having a NOT so great Honda experience at another dealership, my fiance and I were hesitant to walk into Honda Universe. Despite our hesitation, we were very happy with the service Rahsaan and John had given us. I had talked to Rahsaan a few weeks leading up to this experience and I believe that definitely helped with the overall experience. Because he knew what we wanted to do, he was able to convey that to John. Sometimes car salesmen get bad reputations for being too pushy or overbearing, but we did not feel that way at all with Rahsaan and John. Very pleased with the car, the price, and the ultimate experience. Thank you both to Rahsaan and John for making me love Honda once again. More
Other Employees Tagged: John McGraw
March 03, 2014
Mr. Jones; Was exceptional, and very patient in Mr. Jones; Was exceptional, and very patient in working with me through the deal process of getting me into my vehicle. He did an outstanding job. Mr. Jones; Was exceptional, and very patient in working with me through the deal process of getting me into my vehicle. He did an outstanding job. More
January 31, 2014
My fiance and I went to Honda to lease a civic, the salesman Rahsaan (Sean) was very knowledgeable and had great customer service. However, we sat there for 8 hours, and from the time we walked in the salesman Rahsaan (Sean) was very knowledgeable and had great customer service. However, we sat there for 8 hours, and from the time we walked in the door we were under the impression we had already been approved for a lease since we did a lot of the paperwork over the phone to alleviate time at the dealership. Obviously, that didn't work out as planned. By the end of the night which was past closing time and hours of sitting there, we were told that we were never approved for the lease but approved for financing and since the bank closed before the info was submitted they just "assumed" it would be approved by the bank on Monday morning. They said they would NEVER allow a car to leave the dealership unless they were POSITIVE it would be approved and assured us that numerous people looked over the deal and with there experience and knowledge that it would not be a problem. We were confident that all was well and the car was ours. That was a mistake! It took them TWO WEEKS to call us back and say that the lease was never approved and the options were return the car or finance it for a higher amount. When we agreed to finance it, we showed an e-mail they had sent us about 2 years of free oil changes with the purchase of a vehicle.. They then had the audacity to say the e-mail had to be shown at the date of purchase and they could not honor it. This was after the finance manager said he would love to give it to us as long as he saw the email and would love to use it in a sales pitch. All in all I would have to say that it wasn't a good experience and that it was more of an inconvenience then anything else. I had higher standards for Honda and they did not reach my expectations. More
October 25, 2013
Great experience with Rahsaan (Sean) Jones. He found the very specific car we were seeking and worked hard to make the deal! Would highly recommend this impressive young man very specific car we were seeking and worked hard to make the deal! Would highly recommend this impressive young man More
February 16, 2012
Rahsaan was very knowledgeable and easy to deal with. My experience at Honda Universe was great because of his excellent service. If I ever have the need to purchase another Honda I would bring my business experience at Honda Universe was great because of his excellent service. If I ever have the need to purchase another Honda I would bring my business here. More
Other Employees Tagged: Rahsaan Jones
February 11, 2012
I pulled into the car lot at honda universe just to look at a bmw that had caught my eye a few days prior. Pulled in just To look at the interior, after getting pleasantly greeted by rahsaan jones in a non at a bmw that had caught my eye a few days prior. Pulled in just To look at the interior, after getting pleasantly greeted by rahsaan jones in a non pressuring and hasseling way and having brief conversation with him about the bmw I went into his office and ended up leaving with a 3 new cars! A honda crv, a nissan altima and a hyundai sante fe! Mr jones was friendly, down to earth and extremely honest and helpful! Definately will come purchase from Honda Universe again! More
Other Employees Tagged: rahsaan jones
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