Raja Jagtiani | Page 54

Simply the best experience ever purchasing a vehicle!!! Last night bought a new Jeep Grand Cherokee High Altitude and thanks to a few great employees it went so smooth. Gabby our salesperson was simply the Last night bought a new Jeep Grand Cherokee High Altitude and thanks to a few great employees it went so smooth. Gabby our salesperson was simply the most professional start to finish then I’ve ever experienced in my life. Shoutout to Sunny, Raja and Vito for all your help to get us the vehicle we wanted at the price we wanted. The process was smooth from start to finish. Was kept informed on the next step and always made sure my wife and I were hydrated with water or soda and even was given a breakfast bar by Harry when we looked famished after a full day of work and car buying. I cannot stress enough of how this is the best dealership you will ever but a car from. More

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Great experience It was a pleasure to walk in a dealership and everyone treated you nice. Joey Smith was the reason I visited this dealership and will recommend to fri It was a pleasure to walk in a dealership and everyone treated you nice. Joey Smith was the reason I visited this dealership and will recommend to friends. More

by CHUTCHIS Verified Customer Verified Customer

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Easy Process Was recommended to this dealership by a friend. Our salseperson was Karla who was great to work with. She gave us a great lease price for our Grand Ch Was recommended to this dealership by a friend. Our salseperson was Karla who was great to work with. She gave us a great lease price for our Grand Cherokee and made the entire process fast and easy More

by Patti3484 Verified Customer Verified Customer

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Best Experience Ever Alise was amazing! From start to finish she was professional and to the point! Extremely happy with the service that was provided to me! Will definite Alise was amazing! From start to finish she was professional and to the point! Extremely happy with the service that was provided to me! Will definitely be back again for my next car purchase! More

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Great time Great team and experience purchasing my new car for my family. Rich and the staff were very helpful and knowledgeable during the entire process. Thank Great team and experience purchasing my new car for my family. Rich and the staff were very helpful and knowledgeable during the entire process. Thank you More

by ROBCV85 Verified Customer Verified Customer

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Buying my first Jeep David and Raja were both very knowledgeable, and did everything they could to get me the Jeep I wanted! I would recommend the both of them to friends David and Raja were both very knowledgeable, and did everything they could to get me the Jeep I wanted! I would recommend the both of them to friends and family! The girl that gave me the tour of my vehicle was very nice and knowledgeable as well! More

by ALEXASMOM32904 Verified Customer Verified Customer

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Professional and knowledgeable From the moment Fritz and I started to work together, he was always patient and professional with all of my questions. He assured me that we would be From the moment Fritz and I started to work together, he was always patient and professional with all of my questions. He assured me that we would be able to work through the differences and we did. I drove home in my new car, and Fritz was with me through to the end of the whole process. I will be sending friends a familit o work with him when they are looking for a new car. More

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My Ram 1500 purchase experience Staff was very courteous and knowledgeable. Many vehicles in stock. Premises are very clean and modern, even the service areas. I will gladly bring my Staff was very courteous and knowledgeable. Many vehicles in stock. Premises are very clean and modern, even the service areas. I will gladly bring my new Ram 1500 to them for service. More

by K-RAD Verified Customer Verified Customer

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WORST DEALERSHIP POSSIBLE THE WORST EXPERIENCE POSSIBLE!!! I went into Security Dodge on 9-1-18 to look at Jeep Cherokee’s and the salesperson Khalil stated He needed me to put THE WORST EXPERIENCE POSSIBLE!!! I went into Security Dodge on 9-1-18 to look at Jeep Cherokee’s and the salesperson Khalil stated He needed me to put a $500 deposit on my card in order to “run my credit” every other dealership I went to never asked me to do this. He explained it was in order to show the bank I was serious about buying the car. I already told him I was and none of the other dealerships asked this of me. I asked to speak to the manager and when the manager came he told me the same thing. I told him if I decide not to buy for any reason would I immediately get my deposit back and he said YES!!! So I reluctantly gave him my card and after running my credit he told me the monthly lease price would be $40 more a month than what we already agreed upon. He said If I come back tomorrow with a co-signer I would get the agreed upon price. So today 9-2-18 I came back with my co-signer who’s credit score was 790 I was told the price would only be $11 cheaper a month, still $29 more than we agreed upon. I told the finance guy I would just like my deposit back that I no longer wanted the Jeep. He left and came back and gave me a price only a few dollars less a month than we agreed upon, I told him at this point I just want my deposit back. At that point the finance manager started yelling at me and my wife that he was fed up and “Just give him the price, I’m tired of dealing with these people “ at that point I was upset and just asked for my deposit back. I was than told I would have to wait days to get it back and I reminded him of the previous days conversation that I was told I would get my deposit back. The previous days conversation the manager assured me I would immediately get my deposit back. I would like you to check your cameras so you can see the finance manager yelling because not was he completely unprofessional he was aggressive. Someone who acts like that shouldn’t be working there. If immediate action isn’t taken and my deposit not given back I will certainly take further action. As for the finance manager I want something done. These intimidation tactics won’t work with me and if someone doesn’t speak to me immediately I’m going straight to Dodge Chrysler Jeep Corporation and demand all party’s involved be delt with. More

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Overall good experience The sales and finance staff are both very good. The vehicle selection is one of the best for certified pre-owned vehicles. The buying process i The sales and finance staff are both very good. The vehicle selection is one of the best for certified pre-owned vehicles. The buying process is very long tho. I was there for 3 hours after I picked the car. Maybe not the dealers fault but xxxx can someone expediate the process ? More

by MINDFAQD Verified Customer Verified Customer

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