Raleigh Dawson

I always receive excellent service at Chapman. From service, to parts, to the body shop, everyone is courteous and helpful. From service, to parts, to the body shop, everyone is courteous and helpful. More

by ceomom82828 Verified Customer Verified Customer

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Great, nice people very helpful answered all questions got the best deal possible for me and my family got the best deal possible for me and my family More

by jreed2401 Verified Customer Verified Customer

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Everyone is pleasant and caring. Everything I have done is done with perfection. Have been very happy with my service there. Everything I have done is done with perfection. Have been very happy with my service there. More

by therubins3@gmail. com Verified Customer Verified Customer

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Experience is always an A+. No hassle, just great customer service. We'll be using Chapman for years to come. No hassle, just great customer service. We'll be using Chapman for years to come. More

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Johnel is the epitome of a no pressure salesman. He is very personable and knowledgeable about the vehicles at Chapman Ford in Northeast Philadelphia. After driving quite a distance to another deale He is very personable and knowledgeable about the vehicles at Chapman Ford in Northeast Philadelphia. After driving quite a distance to another dealership to look for a truck, we drove around the corner to Chapman Ford and Johnel provided me with several purchase options. Even though I didn’t conclude my purchase with him, I did finalize my new truck purchase with another salesman for the same truck at another Chapman Ford that was just a few miles from my home. All the employees at Chapman handled this sale with the greatest passion for their business. Thank you Johnel. More

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Johnel is amazing! I came into the dealership literally in tears because of how stressed I was. He made the purchase easy and relieved all the stress I had going into I came into the dealership literally in tears because of how stressed I was. He made the purchase easy and relieved all the stress I had going into it! This is now my fourth vehicle with Chapman and my third with Johnel specifically, and I don’t have plans on changing anytime soon! More

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Thank you Johnel for your service, your kindness and your help in everything for the purchase of our new car. He is the best seller I have ever met and above all an excellent human being. Grateful to the ent help in everything for the purchase of our new car. He is the best seller I have ever met and above all an excellent human being. Grateful to the entire Chapman Ford team, they are all the best and very friendly. Thank you very much!! More

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Above and beyond expectations, answered all questions. Great deal and breakdown of information. Knowledgeable in all vehicles Great deal and breakdown of information. Knowledgeable in all vehicles More

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Johnel was absolutely amazing! He listened to what I wanted, and what I needed, and helped me find the perfect fit for myself and my family, all while staying within my budget. Eve He listened to what I wanted, and what I needed, and helped me find the perfect fit for myself and my family, all while staying within my budget. Everyone at Chapman went above and beyond in helping me purchase my brand new ‘24 Ford Bronco Sport. Everyone was so kind and welcoming! I will definitely be referring friends and family when they are ready to purchase a new vehicle! More

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The service center communication is horrible completely horrible.. it’s no way they keep your vehicle for more than 3 weeks and still don’t have a date as to when will you be reimbursed for your rental th horrible.. it’s no way they keep your vehicle for more than 3 weeks and still don’t have a date as to when will you be reimbursed for your rental that you had to pay outta pocket while your vehicle is being serviced. However ford is supposed to pay for the first 5 days that’s mandatory but that’s something you have to find out on your own because they surly will not inform you. My car been out the shop for 2 weeks and I still don’t have an answer as to when can I come pick up my reimbursement check. Dave the service manager keeps telling me to ask Tyler the person that was working on my vehicle, but when I do all he has is a lot of rebuttals and no clear answer. It’s completely overwhelming and stressful More

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