Ralph Gray | Page 2

2019 versa IT WAS AWESOME. I WAS TREATED GOOD FROM THE BEGINNING TO THE END . NISSAN SOUTH MORROW WILL BE REFERED . THANK SO MUCH ..SUCH A BLESSING CAME TRUE.😃 IT WAS AWESOME. I WAS TREATED GOOD FROM THE BEGINNING TO THE END . NISSAN SOUTH MORROW WILL BE REFERED . THANK SO MUCH ..SUCH A BLESSING CAME TRUE.😃 More

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Excellent Service Came in today to have our Altima Serviced, and saw our sales person who recognized us. My husband was thinking about trading in our van anyway. Starte Came in today to have our Altima Serviced, and saw our sales person who recognized us. My husband was thinking about trading in our van anyway. Started talking to Lakeside who we brought our Altima from, and he begin working his magic! We walked away today with a new Rouge. This ia our 3rd car purchase from this dealership. They are amazing! Love Rosie and Lakeside. Togther they are a dynamite team! More

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Unhappy with service center In April 2018 I took my Rouge to Nissan South where I purchased it. Spoke to a young white male about my tire on the front driver's side becau In April 2018 I took my Rouge to Nissan South where I purchased it. Spoke to a young white male about my tire on the front driver's side because it was making a clicking noise..... They took my car to the back. The young man told me the part was not in BUT when it comes in he will call me, Well, I got a call from him stating the part was in.....take my car back to the dealer.....In the waiting area an hour or two; he comes and tells me the part isn't in.....WHAT? I was upset, so I called Mr. Ralph Gray to let him know what I had experienced. He apologized and Mr. Gray assured me when the part came in and it was in his hand he will call me. I received that call. Took my car in to have the repair done....was in the waiting area for 4 hours, finally, my car was fixed so I thought. Had my radio off and I heard the sound again....... I took my car in Sat 6/9 talked to Olaniyi about the issue I was having. He looked in the system and looked at me and said "we ordered the part you didn't bring your car back" What? In confused so why did I sit in the waiting area for 4 hours? I told him I didn't have time to wait so I will bring my car back first thing Monday morning. The Olaniyi said he will be there on Monday. Took my car back Monday, he wasn't there Nor Mr. Ralph Gray. Getting upset. Helen came over to assist me, I spoke with her about the issue and bless her heart she tried to find out what was going on and I thank her for trying to help. Took my car back Wed 6/13 at 10:00 a.m Olaniyi assist me again, I asked Mr. Gray to come out so I could find out what was going on. Was my car repaired or Not. They sent my car to the back; 4 hours passed. Olaniyi came in offered me a car to use because he said it was going to be a while telling me what all they had to do and it was going to take some hours before they finish. I'll wait I told him. Helen came and told me the serviceman wanted me to ride with him. Ride with him? I go outside he tells me he was riding around in my car with my air on using my gas and didn't hear anything. It is six o'clock and you mean to tell me you are just coming, asking me to ride with you? The serviceman told me "I just got your car it has been sitting outside" WHAT IS REALLY GOING ON? So Olaniyi lied telling me my car was being repaired while I was waiting for six hours and it was actually sitting outside all that time not being touched? I will not dare to tell you when I had my tires rotated, I had to go back the next day because whoever rotated my tires bent something when he rotated the tires. Well Mr Ralph Gray road with me and finally heard the noise to tell me "your warranty has expired" It wasnt expired in April, May, June July July all the way till Dec... Now the young man who sold me my car Mr. Nails is an awsome salesperson and I will buy another car from him and I love Kandise too. I have been dealing with this shop since 2005 when Mr. Frank was there. Unhappy Mrs. Johnnie Mae Randolph More

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Very nice Love it very nice staff nizzan sold me a wonderful car l would recommend them to anybody that is looking for a car go to nizzan south morrow Love it very nice staff nizzan sold me a wonderful car l would recommend them to anybody that is looking for a car go to nizzan south morrow More

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Sales service superb I visited another dealership, which at best can be described as a shark tank. By contrast, Nissan South Morrow is the epitome of professionalism. Dwa I visited another dealership, which at best can be described as a shark tank. By contrast, Nissan South Morrow is the epitome of professionalism. Dwain Nails helped me navigate through the purchase process with patience and expertise. I highly recommend him and the dealership. More

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They really did make the impossible..possible. They really worked great as a team & got it done! Making things amazing in feeling like family. I will definitely be back again to purchase another ve They really worked great as a team & got it done! Making things amazing in feeling like family. I will definitely be back again to purchase another vehicle. More

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Fabulous Experience Today I got the car I have always wanted!! I am super excited for this superior experience. Darren and Mrs. Marcia made my purchase a very pleasant on Today I got the car I have always wanted!! I am super excited for this superior experience. Darren and Mrs. Marcia made my purchase a very pleasant one.. I am a repeat customer and I look forward in sporting my New 2017 Maxima!!! More

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Missing Laptop My work laptop took missing from the trunk of my car on the day I went for service. I asked for the tape to be reviewed in the service department and My work laptop took missing from the trunk of my car on the day I went for service. I asked for the tape to be reviewed in the service department and was told I can not be there to view the tape with security. On top of that, its been 7 days and I never heard anything back from the service manager (Ralph Gray). I have been a loyal customer since since 2014, currently on my second vehicle purchase from Nissan South Morrow. Absolutely dissatisfied with the way this matter was handled and do not believe I will be returning back to this location! More

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NISSAN SOUTH MORROW SERVICE DEPT. Their service dept is the worst. Consumers beware!!!!! I had a scheduled appointment and needless to say it took 6 long hours for my car to be service Their service dept is the worst. Consumers beware!!!!! I had a scheduled appointment and needless to say it took 6 long hours for my car to be serviced. I requested tires because of the price scrolling across the board in the customer waiting room and i was informed I'll need tires soon. The service manager said the sale was over and he will not honor the price. My service coordinator was very nice, but the service dept manager is a idiot. The right way to handle the situation was to honor the price since it was still posting on the price board for their services offered. I will be contacting Nissan Corporate office and spread the word to my friends DO NOT go to Nissan South Morrow!!! More

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This was the best experience I ever had I recommend anyone looking for a reliable car to come to this location very professional and they do everything possible to try to help you get in a v I recommend anyone looking for a reliable car to come to this location very professional and they do everything possible to try to help you get in a vehicle. More

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