Ralph Gray | Page 3

dishonest agents at service department took my car for an easy campaign recall, and left with a CHECK ENGINE LIGHT cause by the repair as the agent HEATH STEPHEN STATED. BUT WHEN THE ISSUE took my car for an easy campaign recall, and left with a CHECK ENGINE LIGHT cause by the repair as the agent HEATH STEPHEN STATED. BUT WHEN THE ISSUE DIDN'T GO AWAY, HIM AND HIS SERVICE DEPT DIRECTOR RALPH GRAY CHOSE TO LEAVE ME HANGING, STATING THAT THEY WERE NOT RESPONSIBLE FOR THAT MATTER. THEY WENT FROM NICE TO NASTY AND ARROGANT REAL QUICK. More

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ALL THEY WANT IS TO SELL A CAR; AFTER THAT YOU'RE S.O.L.!! IT HAS TAKEN ME TWENTY DAYS TO PURCHASE A VEHICLE AND FIRST I WAS OFFERED A NEW NISSAN VERSA AND GIVEN THE VIN NUMBER AND TOLD TO PURCHASE INSURANCE. IT HAS TAKEN ME TWENTY DAYS TO PURCHASE A VEHICLE AND FIRST I WAS OFFERED A NEW NISSAN VERSA AND GIVEN THE VIN NUMBER AND TOLD TO PURCHASE INSURANCE. THEN WHEN I CAME IN THE VEHICLE HAD CHANGED FROM A 2O14 WITH 11,000 MILES ON IT TO A 2012 WITH OVER 55,OOO MILES ON IT. THEN THEY HAD ME SIGN FOR A CAR WHICH THEY DIDN'T EVEN HAVE LEGAL POSSESSION OF YET. MEANING THE DEAL FOR THE TRADE IN HAD NOT COMPLETED YET. NOW COME TO FIND OUT THAT NO USED CAR INSPECTION WAS DONE ON THE VEHICLE. I WAS TOLD THAT I WOULD HAVE A FULL TANK OF GAS WHEN I PICKED UP THE CAR AND I DID NOT AND I HAVE CALLED SEVERAL PEOPLE, LORENZO, LINDA FAYE AND HERB AND NO ONE HAD GOTTEN BACK TO ME. AT LEAST HERB DID TRY TO PUT GAS IN THE CAR BUT AFTER USING UP MORE GAS BY TRAVELING TO TWO DIFFERENT GAS STATIONS I STILL WAS NOT ABLE TO GET GAS!!! I COULD GO ON AND ON BUT THE SAGA ISN'T OVER YET BECAUSE THE SEAT BELT NOTIFICATION ISN'T WORKING AND HAD THEY DONE AN INSPECTION THEY WOULD HAVE KNOWN THAT!!! DID BUSINESS WITH THAT DEALERSHIP THIRTEEN YEARS AGO AND BOY DID I HAVE A DIFFERENT EXPERIENCE, MUCH MORE PLEASANT. FAYE PENN-MOORE FAVE ME THIS BIG SONG & DANCE ABOUT NOT PUTTING ANYONE IN AN UNSAFE CAR...WHAT'S MORE UNSAFE THEN A CAR WHO HAS NOT HAD AN INSPECTION! More

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MISSING CAP I WILL NEVER DO BUSINESS WITH THIS DEALERSHIP AGAIN!! CALLED TO TRY AND RESOLVE ISSUE WITH DEALERSHIP, NO LUCK ALSO RUDE Took vehicle in for an oil I WILL NEVER DO BUSINESS WITH THIS DEALERSHIP AGAIN!! CALLED TO TRY AND RESOLVE ISSUE WITH DEALERSHIP, NO LUCK ALSO RUDE Took vehicle in for an oil change a month later I noticed the brake light coming on, so I checked under the hood and discovered a missing brake cap. Now the dealership is not taking responsibility for the missing cap, and want me to pay for it. BEWARE AND CHECK YOUR VEHICLE BEFORE YOU LEAVE. More

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