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Ralph Nofsinger
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Ralph Nofsinger | Page 2
Client Advisor
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
55 Reviews
As is famously true for many born in the Philadelphia area, I grew up here and never left. In my mid-twenties, decided to follow my passion for automobiles and applied for a sales position at a dealership in Exton. It was there that I found out how much I enjoy helping people through the process of buying a car. I discovered I have a gift for listening carefully and using that information to offer whatever level of guidance and advice my customers are seeking. I’ve been successful with that balanced approach, and because clients seem to appreciate it, I’m still doing that today.
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55 Reviews of Ralph Nofsinger
February 21, 2024
Very professional and detail oriented throughout the ordering and delivery process. Excellent product knowledge. Communicates well and anticipates customer needs. Very accessible via phone, text or em ordering and delivery process. Excellent product knowledge. Communicates well and anticipates customer needs. Very accessible via phone, text or email. Dealership appears well run. Organized and efficient purchase process. No experience with service dept yet. More
by George
Other Employees Tagged: Nick Capparelli
Helpful 
February 12, 2024
First time purchasing from this dealership and Ralph my salesman made it seamless. No haggling - just fair pricing for both my trade in and my new car. Ralph took a lot of time to ensure that I was comfort salesman made it seamless. No haggling - just fair pricing for both my trade in and my new car. Ralph took a lot of time to ensure that I was comfortable with the various features and copious electronics before driving off on the day of pick up. He even came in on his day off as that was the best time for me to take delivery! The sales manager Kevin, also made a point to stop over and personally thank me for my purchase and for placing my trust in them. I'd recommend West Chester BMW for your next car!! More
by debjdoodles
January 11, 2024
Unfortunately, I my opinion, experiences on both sales and service sides, have taken a downward turn since the sale to Piazza group. I only came back because of Ralph Nofsinger who has consistently provid and service sides, have taken a downward turn since the sale to Piazza group. I only came back because of Ralph Nofsinger who has consistently provided excellent personal service. Purchase paperwork process did not appear organized and was not executed well. More
by funarishopping999
Verified CustomerOther Employees Tagged: Wilmer Rodriguez, Nick Capparelli
December 06, 2023
Excellent attention, service, and customer attention. The overall experience in buying a car was quick, easy and a pleasant experience. The overall experience in buying a car was quick, easy and a pleasant experience. More
by trimblescottw
Other Employees Tagged: Wilmer Rodriguez, John Keenan
November 14, 2023
I've been a loyal customer for over 50 years. To me, that says as much about Ottos/WestChester as it does about BMW. Keep up the good work we appreciate it. To me, that says as much about Ottos/WestChester as it does about BMW. Keep up the good work we appreciate it. More
by ndegetu
Other Employees Tagged: Wilmer Rodriguez, John Keenan
September 01, 2023
Amazing professional service, great communication wonderful hospitality! Love taking my car here for service, this is where I originally got it from! wonderful hospitality! Love taking my car here for service, this is where I originally got it from! More
by droberson92
Other Employees Tagged: Melissa Gibson, Noel Montesano, Bill Cosenza, Frank Adinolfi, Joseph Fritz, John Keenan, Chad Carey, Kyle Murphy, Nick Capparelli
August 30, 2023
I went there with great expectations and I got just that. They worked hard to get me into the car I wanted. Which was the M340i ! I had an approval in South Carolina at a Toyota dealership for the 2022 m3 ba They worked hard to get me into the car I wanted. Which was the M340i ! I had an approval in South Carolina at a Toyota dealership for the 2022 m3 base but the issue was that non of the paperwork like maintenance or warranty was transferable. BMW of west Chester did that for me I have a full warranty and happy with my purchase. I will definitely be buying my cars at bmw of west Chester . Ralph my sales man hands down was honest and open. He is definitely the man to go to. With many moons of experience! The show room was clean, they have coffee and snacks while you wait. I was in and out by the way approved Friday , scheduled pick up for Saturday. Best experience ever More
by hondatyper-00798
Other Employees Tagged: John Keenan
August 26, 2023
Bill was above and beyond! He was an excellent communicator and kept me in the loop each day. 100% recommend working with Bill! He was an excellent communicator and kept me in the loop each day. 100% recommend working with Bill! More
by sweetp822
Other Employees Tagged: Bill Cosenza
August 26, 2023
Very good dealership experience. Ralph was a pleasure to deal with through this sale and the previous missed opportunity. Ralph was a pleasure to deal with through this sale and the previous missed opportunity. More
by vincent
Other Employees Tagged: Kevin Mahoney
August 19, 2023
Bill has always been attentive and knowledgeable which is one of the reasons that I request him as my service manager. I likewise ask for Ralph for sales related questions. Also, the waiting room is a plea one of the reasons that I request him as my service manager. I likewise ask for Ralph for sales related questions. Also, the waiting room is a pleasant place to hang out why waiting, and while I may have had choices of where to service the vehicle, I did not hesitate to return to dealer who sold the vehicle (Otto's which is now BMW of West Chester). More
by mcstarz
Other Employees Tagged: Bill Cosenza
