Ralph Nofsinger
Ralph Nofsinger at BMW of West Chester (formerly Otto's BMW)
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Ralph Nofsinger | Page 3

Client Advisor

BMW of West Chester (formerly Otto's BMW)

1275 Wilmington Pike
West Chester, PA 19382

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5.0
56 Reviews

As is famously true for many born in the Philadelphia area, I grew up here and never left. In my mid-twenties, decided to follow my passion for automobiles and applied for a sales position at a dealership in Exton. It was there that I found out how much I enjoy helping people through the process of buying a car. I discovered I have a gift for listening carefully and using that information to offer whatever level of guidance and advice my customers are seeking. I’ve been successful with that balanced approach, and because clients seem to appreciate it, I’m still doing that today.

5.0

56 Reviews

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56 Reviews of Ralph Nofsinger

August 19, 2023

Dealership Rating
Employee Rating

Bill has always been attentive and knowledgeable which is one of the reasons that I request him as my service manager. I likewise ask for Ralph for sales related questions. Also, the waiting room is a plea More

by mcstarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

Aug 21, 2023

BMW of West Chester (formerly Otto's BMW) responded

Thank you for your wonderful compliments for Bill and Ralph. It is always a team effort here at BMW of West Chester!

August 17, 2023

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Employee Rating

Great customer service, professional, smooth sales process, showed me a bunch of cool features in my new car. More

by irina.i.muhammad
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 18, 2023

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were so pleased with the professional and knowledgeable assistance delivered by our sales team. Many thanks for choosing BMW of West Chester.

August 13, 2023

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Employee Rating

Been purchasing or leasing about 15 cars over the years. Very pleased with the brand. More

by tony@gardenstateconsolidating.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Noel Montesano , Chris head of service is excellent

Aug 14, 2023

BMW of West Chester (formerly Otto's BMW) responded

Thank you for continuing to be a loyal and valued member of the BMW of West Chester family!

Aug 14, 2023

tony@gardenstateconsolidating.com responded

Otto's was a great dealership. I expect the changes will only enhance the experience. If it goes the other way, customers will leave. I plan to support the dealership until the dealership does not support me.

August 12, 2023

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Employee Rating

Thanks to Ralph for making our experience quick and painless. Looking forward to purchasing our next vehicle. More

by mhscrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear Ralph delivered a great purchase experience for you. Many thanks from all of us here at BMW of West Chester!

August 10, 2023

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Employee Rating

Cameron was great yesterday and Ralph stepped in at the end to help with park assist More

by gilltimon67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Ashman

Aug 11, 2023

BMW of West Chester (formerly Otto's BMW) responded

We're pleased to hear Cameron and Ralph were able to assist you so effectively. Many thanks for choosing BMW of West Chester!

August 02, 2023

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Employee Rating

Had the best experience with Ralph and Noel It was my first car purchase and couldn’t of been happier. It was seamless. More

by mariamalonoski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear Ralph, Noel and our team made you your first car purchase a seamless success. Many thanks for choosing BMW of West Chester!

August 02, 2023

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Employee Rating

Always willing to work with customer and make happy. Ralph stayed on top of things and in contact per usual More

by solehead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney

Aug 03, 2023

BMW of West Chester (formerly Otto's BMW) responded

We are so pleased to hear Ralph communicated effectively with you for a great experience. Many thanks for choosing BMW of West Chester!

June 29, 2023

Dealership Rating
Employee Rating

I have been buying my BMW's here for 25 years. Keep up the great work! More

by SJD60
Recommend Dealer
Yes
Jun 30, 2023

BMW of West Chester (formerly Otto's BMW) responded

We are truly gratified to hear you continue to be so pleased with the performance of our team over the past 25 years. Many thanks for being a valued member of the BMW of West Chester family!

June 08, 2023

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Employee Rating

Scott was great. Love my new car. A true pride experience love the gay approach to running a car dealership. Happy Pride:) More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2023

BMW of West Chester (formerly Otto's BMW) responded

We are so pleased to hear you enjoyed working with Scott and our team. Many thanks again for choosing BMW of West Chester!

July 31, 2022

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Employee Rating

Had a real good experience with this dealership, the car I ordered was a year wait (i4 eDrive40), this dealership got in my car within 4 months with all the options I wanted. Ask for Ralph Nofsinger, an ama More

by Sam AL.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

BMW of West Chester (formerly Otto's BMW) responded

Thank you for your wonderful compliments for the assistance provided by Ralph N in the delivery of your I4. Enjoy the summer driving season and many thanks again from all of us here at Otto's BMW!

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