Ralph Perez
Ralph Perez at Mercedes-Benz of Coral Gables
Refer Me

Ralph Perez | Page 2

Sales Representative

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

Contact Me
not yet
rated
56 Reviews

Dealership Experience

25 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

56 Reviews

Write a Review

56 Reviews of Ralph Perez

September 30, 2020

Dealership Rating
Employee Rating

Mr. Ralph Perez is The Best! Best customer service! Best attention! Best support! Extremely kind, knowledgable and very professional! Thanks again for all your help! More

by maldonado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2020

Mercedes-Benz of Coral Gables responded

Hello, Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that Ralph was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

Sep 30, 2020

maldonado responded

Thanks! We have been a MB customer since many years ago. My husband and I are very happy with Mr. Ralph Perez's service and outstanding customer support. Thanks again ;)

September 20, 2020

Dealership Rating
Employee Rating

Excellent service as always with Stephanie Segovia . Will be purchasing a new vehicle next year when lease it up with Raphael. Always a pleasure to do business with Mercedes of CG More

by greeneyess82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Segovia

Sep 21, 2020

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. We appreciate your review and look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

August 24, 2020

Dealership Rating
Employee Rating

Always love the experience when I purchase a new car. The service is outstanding. The process is very fast and pleasant. The brand is amazing! More

by Raissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 25, 2020

Mercedes-Benz of Coral Gables responded

It's great to hear, Raissa, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

July 15, 2020

Dealership Rating
Employee Rating

Amazing customer service My family has been dealing with Lorena Renteria-Hernandez for many years and she is truly the best. Very professional, friendly, patient, and respectf More

by yudith1113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lorena Renteria-Hernandez

Jul 16, 2020

Mercedes-Benz of Coral Gables responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 18, 2020

Dealership Rating
Employee Rating

Truly exceptional. Very professional. Ralph Perez always kept me up to date about my vehicle and the delivery process was really smooth. Definitely would recommend them. More

by drllapur
Recommend Dealer
Yes
Apr 19, 2020

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

February 18, 2020

Dealership Rating
Employee Rating

Ralph has been nothing but positive and helpful when I was buying a new car. I had a few issues with the car after the fact and he immediately took care of the issues and me. If anyone is looking for a ca More

by Joshua long
Recommend Dealer
Yes
Feb 18, 2020

Mercedes-Benz of Coral Gables responded

Thank you, Joshua, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ralph met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

January 28, 2020

Dealership Rating
Employee Rating

Prepaid Service I was charged for service included in previous visit.. When Tommy Juan was in charge my car was always delivered clean in and out….not this time More

by leal1470
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis Gutierrez, Tommy Juan, Rene Aldana ,Aldo Guerra,Alberto

January 26, 2020

Dealership Rating
Employee Rating

Ralph Perez was my salesman. I arrived to service without appointment he went out of his way to take care of the issue. Everything was taken care of professionally and efficient. More

by Nora S.
Recommend Dealer
Yes
Jan 27, 2020

Mercedes-Benz of Coral Gables responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business.

January 09, 2020

Dealership Rating
Employee Rating

Everyone is Excellent in this Dealership! Tony Fuentes is awesome. He is always ready to help even when I show up unexpectedly. Tony is knowledgeable, patient and kind. He is a real asset to More

by M.Hurtado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Fuentes, Carlos Pandolfo

Jan 10, 2020

Mercedes-Benz of Coral Gables responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

September 13, 2019

Dealership Rating
Employee Rating

EXCEPTIONAL DEALERSHIP I have been a loyal client since 2012 and I feel home every time I go to do the car maintenance service. Very professional personal and very well tra More

by Andres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: ALDO GUERRA one of the best employee that you have!!!

Sep 13, 2019

Mercedes-Benz of Coral Gables responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

2
...

Dealership Inventory (403 Vehicles)

2023 Mercedes-Benz GLB 250
used
Rose Gold Metallic exterior
Automatic
Front-wheel Drive
used 2020 Mercedes-Benz S-Class car, priced at $86,998
2020 Mercedes-Benz S-Class
used
White exterior
Automatic
Rear-wheel Drive
used 2023 Mercedes-Benz E-Class car, priced at $62,720
2023 Mercedes-Benz E-Class
used
Blue exterior
Automatic
Rear-wheel Drive
used 2021 Mercedes-Benz GLS 450 car, priced at $57,998
2021 Mercedes-Benz GLS 450
used
Black exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz E-Class car, priced at $86,620
2023 Mercedes-Benz E-Class
used
MANUFAKTUR Moonlight White Metallic exterior
Automatic
Rear-wheel Drive
used 2021 Mercedes-Benz GLE 580 car, priced at $61,998
2021 Mercedes-Benz GLE 580
used
White exterior
Automatic
All-wheel Drive