Ralph Perez
Ralph Perez at Mercedes-Benz of Coral Gables

Ralph Perez | Page 2

Sales Representative

Mercedes-Benz of Coral Gables

2801 Salzedo Street
Coral Gables, FL 33134

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rated
61 Reviews

Dealership Experience

27 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

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rated

61 Reviews

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61 Reviews of Ralph Perez

July 09, 2021

Dealership Rating
Employee Rating

Tony Fuentes is an outstanding person. He is totally reliable always ready to help. He is extremely knowledgeable and brings his knowledge and professionalism every time we need his service. Mercedes B More

by M.Hurtado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Fuentes

Jul 09, 2021

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. Tony and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 15, 2021

Dealership Rating
Employee Rating

Every day I am more impressed with the quality of professionals and staff they have, they are always improving, I have more than 10 years with them and especially with Ralph my salesman and Aldo in s More

by Andres
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Ciorobea , Aldo Guerra

Jun 15, 2021

Mercedes-Benz of Coral Gables responded

Andres, Thank you so much for your wonderful review! Ralph, Aldo and our team thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 06, 2021

Dealership Rating
Employee Rating

Super clean and very profesional personnel, the time spend during the sale was excellent and satisfactory, the car was provide in excellent condition and ready to drive Thank you More

by Efernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leo - Financial ( best of best )

Jun 07, 2021

Mercedes-Benz of Coral Gables responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

November 20, 2020

Dealership Rating
Employee Rating

Tony is super excellent. He is very knowledgeable, professional, helpful and a gentleman. We live very close to Mercedes, Cutler Bay, and we go all the way to Coral Gables because of people like Tony. More

by M.Hurtado
Recommend Dealer
Yes

Other Employees Tagged: Tony Fuentes

Nov 22, 2020

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 21, 2020

Dealership Rating
Employee Rating

Superb Service Care! Mrs. Segovia showed continuous professional & very efficient care for our 650i Mercedes Benz! I strongly commend her services to continue protecting our investment to be the best p More

by monroigr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Delgado, Stephanie Segovia, JRod

Oct 22, 2020

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 30, 2020

Dealership Rating
Employee Rating

Mr. Ralph Perez is The Best! Best customer service! Best attention! Best support! Extremely kind, knowledgable and very professional! Thanks again for all your help! More

by maldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2020

Mercedes-Benz of Coral Gables responded

Hello, Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that Ralph was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

Sep 30, 2020

maldonado responded

Thanks! We have been a MB customer since many years ago. My husband and I are very happy with Mr. Ralph Perez's service and outstanding customer support. Thanks again ;)

September 20, 2020

Dealership Rating
Employee Rating

Excellent service as always with Stephanie Segovia . Will be purchasing a new vehicle next year when lease it up with Raphael. Always a pleasure to do business with Mercedes of CG More

by greeneyess82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Segovia

Sep 21, 2020

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. We appreciate your review and look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

August 24, 2020

Dealership Rating
Employee Rating

Always love the experience when I purchase a new car. The service is outstanding. The process is very fast and pleasant. The brand is amazing! More

by Raissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2020

Mercedes-Benz of Coral Gables responded

It's great to hear, Raissa, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

July 15, 2020

Dealership Rating
Employee Rating

Amazing customer service My family has been dealing with Lorena Renteria-Hernandez for many years and she is truly the best. Very professional, friendly, patient, and respectf More

by yudith1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lorena Renteria-Hernandez

Jul 16, 2020

Mercedes-Benz of Coral Gables responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 18, 2020

Dealership Rating
Employee Rating

Truly exceptional. Very professional. Ralph Perez always kept me up to date about my vehicle and the delivery process was really smooth. Definitely would recommend them. More

by drllapur
Recommend Dealer
Yes
Apr 19, 2020

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

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