Ralph Perez

Ralph listened to my concerns about my tire mysteriously leaking air. He explained his approach to investigate the issue. He was very patient and kind.. for 2 days after my 1st visit, I didn't see the tire leaking air. He explained his approach to investigate the issue. He was very patient and kind.. for 2 days after my 1st visit, I didn't see the tire leaking. He had promised that if the problem continues, they would replace the tire. The tire begin to show leakage again and they found a small hole. Ralph was going to replace the tire with a different brand than what was on my vehicle.I had to return yet a 3rd time to get this resolved. This ordeal cost me 12 1/2 hours and 300+miles not to mention traveling on one of the most dangerous highways in Cali. I am recommending this center because I am hopeful that my experience was a one-off. I believe service could be better. More

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The place is clean, people are friendly. Has a welcoming feeling when you walk in. Has a welcoming feeling when you walk in. More

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It was super quick & they are very accommodating! Ralph Perez was the best, he was really nice and honest! Ralph Perez was the best, he was really nice and honest! More

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We took our Audi 8L for service and worked with Ralph Perez. He was very pleasant and helpful. As it turned out it made more sense to trade the car in then fix it. Ralph put me in touch with Farzy Rash Perez. He was very pleasant and helpful. As it turned out it made more sense to trade the car in then fix it. Ralph put me in touch with Farzy Rashid. Farzy looked at the situation and we worked together for a week to put together a deal that made sense. Both these guys were hard workers with great follow up and looked for my best interest the whole time! Thank you guys I’m enjoying my new car! More

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Dani is cool. She called me an uber to go home and come back. Made everything very easy, give that girl a raise! She called me an uber to go home and come back. Made everything very easy, give that girl a raise! More

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Excellent service. Had a loaner car ready. Kept in contact with me easily via text. Had a loaner car ready. Kept in contact with me easily via text. More

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Audi Ontario has an awesome team. Everyone works together to get the job done. From service to sales, we can't thank this team enough! Ramon Flores in service helped us so much with o Everyone works together to get the job done. From service to sales, we can't thank this team enough! Ramon Flores in service helped us so much with our A3. We ended up upgrading to an S5 with an amazing salesman named Matt Rodriguez. He is friendly, professional, courteous and not pushy at all. We got a chance to meet Brett, the sales manager, for a brief moment as well and we were very impressed with his amazing customer service. You can tell he is a good leader for his entire team. Keep up the great work guys! More

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My experience at Audi Ontario has always been excellent. Ralph Perez went above and beyond to help me in a stressful situation. He took the time to explain the issues, all possible solutions, and was so kin Ralph Perez went above and beyond to help me in a stressful situation. He took the time to explain the issues, all possible solutions, and was so kind and patient dealing with me for a whole week. More

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Love Audi Ontario Service. Ralph Perez is totally focused on providing a high level of service. I had an oil change, spark plugs and engine air filters. Ralph kept me updated t Ralph Perez is totally focused on providing a high level of service. I had an oil change, spark plugs and engine air filters. Ralph kept me updated throughout and made it another great experience. More

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I had a fantastic experience working with Farzy Rashid at the dealership. He was knowledgeable, approachable, and made the entire process of acquiring a vehicle incredibly easy. I truly appreciated his hones the dealership. He was knowledgeable, approachable, and made the entire process of acquiring a vehicle incredibly easy. I truly appreciated his honesty and transparency, especially when it came to explaining the finance portion. Farzy was also very willing to work with me to find the best solution. Overall, I highly recommend him and the dealership for anyone looking for a smooth and straightforward car-buying experience. More

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