Ralph Perez
Ralph Perez at Audi Ontario

Ralph Perez

Service Advisor

Audi Ontario

2272 E. Inland Empire Blvd
Ontario, CA 91764

4.9
44 Reviews
4.9

44 Reviews

Write a Review

44 Reviews of Ralph Perez

August 01, 2025

Dealership Rating
Employee Rating

Ralph has assisted me with my car issues as well as trained me on the proper use for some of the more difficult functions. he's a great guy and very helpful! Valuable employee for sure! More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

Audi Ontario responded

Larry, thank you for sharing your positive experience with us. We are so glad that Ralph took great care of you. He definitely is an asset to our team and he will be honored to hear of your kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Lizandro Cornejo - General Manager

June 13, 2025

Dealership Rating
Employee Rating

Very clean and very well equipped with snack for customers. Not to mention, very friendly staff to work with. Vehicles in showroom is on the point More

by Esther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lee, Ella Wang , Emil Iltchi

Jun 13, 2025

Audi Ontario responded

Esther, thank you for your positive review! Providing a 5-star experience is always our goal here at Audi Ontario, and we are glad that our efforts met your satisfaction. We hope for an opportunity to work with you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

June 02, 2025

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Employee Rating

I had an outstanding experience with Diana at Audi Ontario. Friendly, professional and knowledgeable. I highly recommend working with her if you’re looking for exceptional service and peace of mind. More

by Flores.ramon87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Audi Ontario responded

Flores, Providing an outstanding experience is so important to us here at Audi Ontario and we are glad that Diana's efforts met your satisfaction and recommendation! We are thrilled to know that she was friendly, professional and knowledgeable. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

May 24, 2025

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Ralph Perez assisted me. He was friendly, very knowledgeable, helpful as well as having a great sense of humor. He got my vehicle in and out of service and resolved my vehicl More

by pbaca01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Audi Ontario responded

We are grateful for you leaving Ralph this wonderful review! We are pleased to know that he was friendly, very knowledgeable, helpful, great and resolved your vehicle issues with a simple overnight stay. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

May 18, 2025

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Employee Rating

Ralph listened to my concerns about my tire mysteriously leaking air. He explained his approach to investigate the issue. He was very patient and kind.. for 2 days after my 1st visit, I didn't see the tire More

by ponder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Audi Ontario responded

Thank you for your review. I sincerely apologize for the multiple visits, wasted time, and long drives required to fix your tire issue. This falls well below our service standards. While Ralph's patience was appreciated, the execution clearly wasn't efficient. I've discussed this with our team to ensure better identification of tire problems and proper follow-up in the future. Your feedback is valuable, and I'm personally committed to ensuring your next experience with us demonstrates the improvement you deserve. Thank you for your recommendation despite the challenges. Emil Iltchi General Manager Audi Ontario (909) 292-1918

April 04, 2025

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The place is clean, people are friendly. Has a welcoming feeling when you walk in. More

by Doug Ramos
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Audi Ontario responded

Doug, Thank you for leaving us this positive review! We are happy to know that our team was friendly and welcoming as soon as you walked in. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 01, 2025

Dealership Rating
Employee Rating

It was super quick & they are very accommodating! Ralph Perez was the best, he was really nice and honest! More

by av
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Audi Ontario responded

AV, We are grateful for you leaving Ralph this flawless review! We are pleased to know that he was nice, honest, super quick and very accommodating. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 31, 2025

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Employee Rating

We took our Audi 8L for service and worked with Ralph Perez. He was very pleasant and helpful. As it turned out it made more sense to trade the car in then fix it. Ralph put me in touch with Farzy Rash More

by samerjaridly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farzy Rashid, Ella Wang

Apr 02, 2025

Audi Ontario responded

Providing impeccable service is so important to us here at Audi Ontario and we are glad that Ralph and Farzy's efforts met your satisfaction! We are thrilled to know that they worked hard, had great follow up and looked out for your best interest the whole time. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 06, 2025

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Employee Rating

Dani is cool. She called me an uber to go home and come back. Made everything very easy, give that girl a raise! More

by Himynameisrocky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Audi Ontario responded

We are grateful for you leaving Dani this exceptional review! We are pleased to know that she made everything very easy and got you a Uber home and back when your vehicle was ready. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 15, 2025

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Employee Rating

Excellent service. Had a loaner car ready. Kept in contact with me easily via text. More

by SarahS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Audi Ontario responded

Sarah, We are grateful for you leaving us this stunning review! We are pleased to know that our team had a loaner car ready for you and provided you with excellent service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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