Ramiro Orozco

Need to tell customer what needs to be done. I have to bring my car back too many times to complete the issue Also I have to made the video to show advisor what is wrong with my car. I have to bring my car back too many times to complete the issue Also I have to made the video to show advisor what is wrong with my car. More

by thuanknguyen Verified Customer Verified Customer

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Maria was very friendly and understanding. She informed me of the work done from my previous services at a different dealership, and reassured I was getting quality service without any up sale She informed me of the work done from my previous services at a different dealership, and reassured I was getting quality service without any up sales. More

by hannahduenwald Verified Customer Verified Customer

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Service at Fremont Toyota was excellent & Maria Castillo is my go-to service advisor when ever I need my vehicles serviced. I will continue to have my vehicles serviced at Fremont Toyota. is my go-to service advisor when ever I need my vehicles serviced. I will continue to have my vehicles serviced at Fremont Toyota. More

by FremontToyotaGuy Verified Customer Verified Customer

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easy to schedule an appointment quick and efficient service maria was the best, thank you! service maria was the best, thank you! More

by aa Verified Customer Verified Customer

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Very professional,helpful, courteous . Orozco was very helpful. Even though the lounge area was under construction, makeshift waiting area was comfortable. Orozco was very helpful. Even though the lounge area was under construction, makeshift waiting area was comfortable. More

by queenmotha72 Verified Customer Verified Customer

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Ramiro Orozco was very efficient and courteous. He went above and beyond the items that were on the worksheet. Because I was waiting for my car he made sure the service went quickly. I highly reco He went above and beyond the items that were on the worksheet. Because I was waiting for my car he made sure the service went quickly. I highly recommend the service department. I would suggest another dealership for sales. My experience wasn't very pleasant. More

by jackiebasham Verified Customer Verified Customer

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All good, as expected, I wish you sent the request for a review after a month. We need to see how the repairs hold up in a reasonable amount of time before summiting a review. Thank you for your help. a review after a month. We need to see how the repairs hold up in a reasonable amount of time before summiting a review. Thank you for your help. More

by torresaustin Verified Customer Verified Customer

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Car was received as a walk-in event after I made a mistake and scheduled the service for the wrong date. Car was ready within 2 hours as promised. Car is working well. mistake and scheduled the service for the wrong date. Car was ready within 2 hours as promised. Car is working well. More

by JBERNADAS Verified Customer Verified Customer

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The service was very good,I was very happy as the work was done well before time given to me. was done well before time given to me. More

by MAHESHC_99 Verified Customer Verified Customer

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I took my car to Fremont Toyota for its first service and was very disappointed with the experience. When I picked it up, the car hadn’t been washed - inside or out - even though I had confirmed with Ramiro was very disappointed with the experience. When I picked it up, the car hadn’t been washed - inside or out - even though I had confirmed with Ramiro twice beforehand that it would be done. As the manager, Ramiro didn’t even check the car before handing it back, and when I asked about it, the only response was that they were “too busy.” Only after I insisted did they take the car back to get it cleaned. On top of that, the “Maintenance Required” alert wasn’t reset, leaving me to figure it out myself. I usually don’t leave bad reviews, but in this case I couldn’t help sharing how frustrating the experience was. More

by Raghav Jayaraman Verified Customer Verified Customer

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