Ramon "Deal Maker" Roedan | Page 32

It’s like going back home Having been a Lehighton Kia customer since 1999, I strayed away for a few years. I decided to venture back only too see the new impressive showroom an Having been a Lehighton Kia customer since 1999, I strayed away for a few years. I decided to venture back only too see the new impressive showroom and facility, definitely appealing to the eye. After 3 visits and time with Ramon Suncar the inevitable happened and I am once again a new 2019 Kia Sorrento. Gotta ?? My Sorrento’s. The new 2019 is a smooth ride for sure😁. The bonus is returning because Scott Ruttan is the best mechanic I’ve known all the years I had service appointments. Manager Ramon Roedan even took the time to bring Scott by the office to let him know I will be coming once again for Service appointments. So if your interested in a KIA - don’t hesitate to see Ramon Suncar or Brandon Woodson who also took time to see what my options were. Both are exceptional Salesmen👍 If you venture in tell them Catherine S. Recommend you to Lehighton KIA 👍😁 More

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Helpful Salespeople I was helped by Ramon Roedan and Brittany the first day I was looking at vehicles. They were very nice and knowledgeable when showing me the different I was helped by Ramon Roedan and Brittany the first day I was looking at vehicles. They were very nice and knowledgeable when showing me the different vehicles. Ramon explained the benefits of leasing so I decided to trade my older Sportage in for a newer model. The drawback of that day (Saturday) was there were many customers, so Ramon had to go back and forth between me and other customers, which in turn made the process of the getting the car a little longer than I expected (I was there about 7 hours total that day). So hopefully they hire more salespeople so that each customer can be helped as quickly as possible. Ramon was very nice though in trying to make up for the delay by giving me a free tank of gas that time and next time, and a few free upcoming detailings of my car. He provided excellent customer service. I dealt with the service department by having a remote starter installed on my new Sportage. It seems the communication in the service department could be improved. One worker made an appointment for me, then a few days later another worker called me to make an appointment and didn't know I already had one. They also didn't know the price I was supposed to be charged according to Ramon's discount when I came to pick it up. They are a very nice staff overall though and will help you. I would just recommend going during the week if possible because Saturdays are very busy. Ask for Ramon Roedan when you get there, and he will help you thoroughly. More

by NAA134 Verified Customer Verified Customer

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Easy Peasy!!! The new facility is so nice! The employees make you so comfortable while you wait and Ramon does everything he can to get you the best deal possible. The new facility is so nice! The employees make you so comfortable while you wait and Ramon does everything he can to get you the best deal possible. They go above and beyond to make everything as easy as possible. Ask for Brittany in the sales department!!!! She's great! More

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Very nice deals and cars! Ramon(salesmen) and Ramon(manager) both very helpful and nice people. They help you get a good deal on good cars. Very reliable place to go! Ramon(salesmen) and Ramon(manager) both very helpful and nice people. They help you get a good deal on good cars. Very reliable place to go! More

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Compliment Ramon Roaden was my salesperson. He sold me a 2016 Kia Serento and he was very professional and very helpful. I liked my visit alot. Ramon Roaden was my salesperson. He sold me a 2016 Kia Serento and he was very professional and very helpful. I liked my visit alot. More

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Would not recommend!! Living in Lehighton we wanted to stay local and purchase a car from Lehighton Kia. Our experience here was terrible and a waste of our time. My husban Living in Lehighton we wanted to stay local and purchase a car from Lehighton Kia. Our experience here was terrible and a waste of our time. My husband and I were very clear with what we could afford... up front and honest with our situation and flexible with what we were looking for. From the beginning they told us... no problem we’ll make it work for you!!! We kept getting promised that they were going to work with us and get us into a vehicle we could afford after trading in a car. After wasting two days and countless hours waiting for actual answers on exact numbers ... they came back with outrageous monthly payment way over our budget and a big down payment. This was very upsetting because we were VERY clear... up front and told our salesperson our budget and we couldn’t go over it. They just ignored what we told them. Extremely disappointed. When the sales manger came over to us at the end he was rude & unprofessional and not willing to work with us. Very upsetting! Would not refer anyone here. More

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