Ramon Mendoza | Page 28

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Reliable Nissan. Our team works hard to provide excellent service, and it means a lot to know that we met your expectations. We truly appreciate your support and look forward to assisting you again in the future—whether it’s for sales, service, or anything in between. Enjoy your vehicle, and thanks again for choosing Reliable Nissan!

Reliable Nissan responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations—that’s never the impression we want to leave. At Reliable Nissan, we take concerns like yours seriously and would appreciate the opportunity to learn more about what happened and how we can make things right. Please reach out to us directly at 505-340-5884 so we can address your concerns personally.

Reliable Nissan responded

We take your concerns regarding the brake caliper and the unresolved issue from the hitch impact very seriously. It is unacceptable that these problems were not properly addressed and that this put your wife’s safety at risk. Please reach out directly to our Service Director, Manny Garcia, at Mgarcia01@vtaig.com.

Reliable Nissan responded

We are thrilled to hear about your wonderful experience with our team! Your feedback about receiving fast and friendly service means so much to us. We truly appreciate you taking the time to recognize the hard work and dedication our staff puts into providing excellent customer service. Thank you for choosing Reliable Nissan and for sharing your positive experience with others.

Reliable Nissan responded

We strive to provide thorough service during every oil change and inspection, and it’s concerning to learn that you received a maintenance warning for brake fluid just days after your visit. We’d like the opportunity to review your vehicle’s recent inspection and address any concerns directly. Please reach out to our Service Director, Manny Garcia, at Mgarcia01@vtaig.com

Reliable Nissan responded

We understand how frustrating it can be to be without your vehicle for an extended period, and this is not the standard of service we aim to provide. Please reach out directly to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

Reliable Nissan responded

Thank you for your review and for taking the time to share your experience with us. We are delighted to hear that your warranty repair was handled efficiently and that you were kept well-informed throughout the process. It means so much to know that you consistently have positive experiences when you visit Reliable Nissan. Your trust in our team and services is truly valued, and we look forward to continuing to provide you with the excellent service you deserve in the future.

Reliable Nissan responded

Thank you for your review, Daniel. We are utterly delighted to hear about your outstanding experience with our team. Your recognition of the exceptional service provided by both our advisors and technicians means so much to us at Reliable Nissan. We take great pride in ensuring every member of our team delivers the high-quality care you experienced. Your recommendation for others to bring their vehicles to us is truly appreciated and reflects our commitment to excellence in automotive service.

Reliable Nissan responded

We are elated to hear about your positive experience with our service team. Making appointments simple and straightforward is something we strive for, and we're pleased this worked well for you. Completing your truck's service on schedule and keeping you informed throughout the process reflects our commitment to reliable customer care. Your feedback about our communication regarding pickup timing shows us that our efforts to help you plan your day are valued. Thank you for choosing Reliable Nissan and for sharing your experience with others.

Reliable Nissan responded

We sincerely value your positive feedback about the exceptional service you received. It's wonderful to hear that our mechanic delivered both quick and thorough work while maintaining a welcoming approach throughout your visit. Your satisfaction means everything to us at Reliable Nissan, and we're delighted that your experience exceeded your expectations. We look forward to continuing to provide you with the same high-quality service in the future.