Ramona Torres
Ramona Torres at Winchester Mitsubishi

Ramona Torres

Product Specialist

Winchester Mitsubishi

3880 Valley Pike
Winchester, VA 22602

Contact Me
3.6
156 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

Specialties & Trainings

Bilingual

3.6

156 Reviews

Write a Review

156 Reviews of Ramona Torres

September 03, 2025

Dealership Rating
Employee Rating

At the time of sale, your staff represented the vehicle as having sustained only a “minor accident.” However, within one week of ownership, I experienced persistent vibration and noise at low and high spee More

by luisvi008
Recommend Dealer
No

Other Employees Tagged: Patrick Driscoll

August 05, 2025

Dealership Rating
Employee Rating

Incredible service. They made the whole process so easy. I took my time making the decision but it felt like whole thing breezed by. Romana was great she was calm kno More

by jwashington96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Driscoll

May 10, 2025

Dealership Rating
Employee Rating

Muy buen trato fácil el proceso y recomiendo aRamoma torres que me ayudo e. El proceso. More

by Benimedi58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 01, 2025

Dealership Rating
Employee Rating

Hands-down the worst car-buying trip of my life. I drove from Alexandria to Winchester for a “fully inspected” used car. First lie: their 170-point checklist. Next, they demanded my SSN to check lea More

by vas.b92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Padilla

June 26, 2024

Dealership Rating
Employee Rating

Great customer service as always! Every time I go for service and maintenance I know I will be well taken care of! More

by marinahhp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Padilla , Tarek Madi, Patrick Driscoll , Bryce Klutz, Andrew Padilla, Ryan Seabright, Ben Shabib, Andrew Slaton

June 18, 2024

Dealership Rating
Employee Rating

Awesome experience. manager went out of their way to get me my new Outlander! Test drive on Thursday, car delivered to my door on Friday! Great car, fantastic warranty, More

by MANAGEMENT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Driscoll , Bryce Klutz, Ryan Seabright, Ben Shabib, Andrew Slaton

April 19, 2024

Dealership Rating
Employee Rating

I love it my Second best car I have easy to drive I’m happy to have this car ever More

by MARICEL.DONAHUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tarek Madi

March 21, 2024

Dealership Rating
Employee Rating

Mitsubishi is the worst. I was scammed, I feel disappointed with this dealer. I regretted buying my Mitsubishi outlander 2024! More

by pablo.suasnavas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ben Shabib

February 25, 2024

Dealership Rating
Employee Rating

Terrible dealership! !!! Your staff lied about almost everything from the beginning. Bait and switch tactics during the sales process. Horrible!!! More

by angel.4us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Padilla , Tarek Madi, Patrick Driscoll , Kelly Hutchinson, Rafel Jabour, Katie Johnson, Terry Maddox

October 22, 2023

Dealership Rating
Employee Rating

The manager of the fix department is not honest and professional. I will never be able to come again to you. More

by KEROLESBOTROS222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Katie Johnson, Ryan Seabright

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