Randee Schneider | Page 18

I have to praise Ron and Steve for all of their help and patience. Great sales team! Miriam & AJ were amazing & helpful as well! A+ patience. Great sales team! Miriam & AJ were amazing & helpful as well! A+ More

by reyesla88 Verified Customer Verified Customer

Report | Print

Anthony Mayfield was absolutely fantastic ..from the moment we walked in and were greeted by Anthony, we felt comfortable and knew we werent going to be pressured to fall into any contract that wasn’t g moment we walked in and were greeted by Anthony, we felt comfortable and knew we werent going to be pressured to fall into any contract that wasn’t going to benefit us. By the end we left very happy.. and although it did take a while (which was to be expected on a Saturday afternoon), it was truly one of the best leasing experiences I have had in the 20+ years I have been doing this. More

by SophiaTylerMama Verified Customer Verified Customer

Report | Print

We were very pleased with the deal we were offered. Damian was quick and professional.AJ was extremely helpful and polite. We will return in the future. Damian was quick and professional.AJ was extremely helpful and polite. We will return in the future. More

by mtrainor0 Verified Customer Verified Customer

Report | Print

Staff was great. All so helpful and willing to work with us. Great advice for future issues that may arise. Was able to assist in picking out a fantastic vehicle. us. Great advice for future issues that may arise. Was able to assist in picking out a fantastic vehicle. More

by MWOLFSON01 Verified Customer Verified Customer

Report | Print

2020 Honda Odyssey EXL Great team at freehold Honda. I was brought in by Randee Schneider who continually called me about my lease ending and asking me to stop in. Like man Great team at freehold Honda. I was brought in by Randee Schneider who continually called me about my lease ending and asking me to stop in. Like many people the last thing I wanted to do on my day off was spend time in a car dealer, but I went in anyway and was glad I did. When we walked in Randee immediately set us up with a sales person Damian Simonelli and he was extremely knowledgeable on the product and programs that were offered, made us feel at home. Damion came back in with his manager, think his name was Steve or maybe Ken, sorry I can’t remember exactly, but he too was extremely professional, he understood my logic and basis for my stance and found a way with the management team to make the deal work for my wife and I, and of course Bean the Doberman. After we agreed to a deal, the professionalism, didn’t stop, Damian drove us to see all the vans and my wife was very prepared to pick color she wanted by seeing them all together, so thank you for that Damian. As we returned back to the dealer, my wife had to go into the finance person Dan. The finance process was accurate, smooth and quickly done, all numbers were as previously discussed and none of that hard selling, that was greatly appreciated! Before we left they assigned AJ to go over all the bells and whistles the car has, he was very knowledgeable too, and extremely pleasant to work with. We are repeat customers as I leased my 2016 Odyssey from Freehold Honda and now this one, the 3 previous Odyssey’s were purchased from a dealer closer to my home. I have no affiliation with Freehold Honda or any of the people there other than this purchase, and quite frankly hate the car buying process, but this was real smooth. Thank you for everyone that helped us today! More

Report | Print

Just got my 5th consecutive lease from Honda of Freehold and I’ve never had a bad experience. Phil Esposito was excellent! Highly recommend Phil. and I’ve never had a bad experience. Phil Esposito was excellent! Highly recommend Phil. More

by Melissahkelly Verified Customer Verified Customer

Report | Print

Great service by everyone especially Steve Gallow and Michael. They were extremely professional in dealing with my needs and also showed great patience in answering all my questions. Michael. They were extremely professional in dealing with my needs and also showed great patience in answering all my questions. More

by JJDAvisv Verified Customer Verified Customer

Report | Print

This is the second vehicle that I have purchased from Honda of Freehold. In addition to their courteous demeanor, they have always shown great efficiency in their service. Honda of Freehold. In addition to their courteous demeanor, they have always shown great efficiency in their service. More

by J C Verified Customer Verified Customer

Report | Print

Lease Buy Out My lease was due to be turned in. I had been in communication with Randee the manager that I did not want to be at the dealership 6 hours like the la My lease was due to be turned in. I had been in communication with Randee the manager that I did not want to be at the dealership 6 hours like the last time with my initial visit with the lease signing. She assured me I would "be in and out". All the paperwork would be prepared for me to sign. I make an appointment to come and buy the lease (simple straight forward process) and I have 2 customers ahead of me for Dan Cohen...aka...1-2 hour wait. I take my keys and leave. Raj, the salesman agreed to call me when Finance was available and I would return. Which Raj did. Paperwork was initiated, Dan had everything ready for me to sign and I was out of the dealership within a half hour. The way it should have been the first time. I have had several poor experiences with this dealership. I have never received a survey because the service department intentionally put an incorrect email. (The incorrect email I had discovered at my last service visit, asked to be corrected, but never corrected. It wasn't until I saw it again going through my information with Raj, that I saw him remove it from my profile. ) Robert Ramirez is the absolute worst Service representative there. First, he argued with me about my oil service contract that I didn't have one. which resulted in my paying for two oil changes. Later resolved, but unnecessary. On two service occasions, Mr Ramirez would not call me to discuss work for my vehicle. Primarily the air filter. Mr Ramirez would inform me upon my picking up my vehicle, I would need to return for a second visit for the air filter replacement and incur another labor charge. I do have Mr Ramirez to thank however, for forcing me to go on YouTube and learn how to change my own air filter. I now purchase my air filter on Amazon for $11 and I change it myself. Over the years at that dealership, I have come to see the service department to pressure for service that is not necessary. I was being pressured to have my breaks done long before it was necessary. I eventually stopped going there for anything. Signing off on my lease was the best feeling in the world. Why? Because I was signing off on the Honda of Freehold dealership. More

by Chan11 Verified Customer Verified Customer

Report | Print

Professional Experience with Honda of Freehold This was the most professional experience I had with Honda for the past 9 years. Everyone in the sales and service staff was courteous. Everyone ans This was the most professional experience I had with Honda for the past 9 years. Everyone in the sales and service staff was courteous. Everyone answered my questions, and offered to answer questions in case I needed assistance in the future. More

by SJR2 Verified Customer Verified Customer

Report | Print