Randle Harrelson | Page 11

Researched the Car before I went in. There was no haggling back and forth. They price was awesome and the staff was great. The Finance team walked me and my wife through all the options There was no haggling back and forth. They price was awesome and the staff was great. The Finance team walked me and my wife through all the options for protecting my vehicle as well. Ultimately this dealership goes out of their way for customers satisfaction. I will buy another vehicle from them in the future and will refer all my friends and colleagues to do so as well! More

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We had such an awesome time buying our daughter's jeep! Everyone was very welcoming and professional. Thank you. Everyone was very welcoming and professional. Thank you. More

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I appreciate the experience at the dealership. I like that I’m treated with respect and always given options; never a “you can’t afford” or “we can’t help you” experience.. I like that I’m treated with respect and always given options; never a “you can’t afford” or “we can’t help you” experience.. More

by Louisemg Verified Customer Verified Customer

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I am thoroughly impressed with everyone at San Antonio Dodge Chrysler Jeep Ram. Specially Stephanie Abilez.. She was wonderful, thoughtful and never not pushy. From handling all the financing digitally a Dodge Chrysler Jeep Ram. Specially Stephanie Abilez.. She was wonderful, thoughtful and never not pushy. From handling all the financing digitally as well as having the vehicle delivered to my house. The service was outstanding. Randy called us to make sure we were satisfied and overall it was a great experience. When we purchase on next Jeep we will be going back. More

by joanildraper Verified Customer Verified Customer

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I was provided with excellent customer service. The fastest and best vehicle purchase I’ve ever had. I will definitely be back later this year to buy another vehicle. The fastest and best vehicle purchase I’ve ever had. I will definitely be back later this year to buy another vehicle. More

by richardm05 Verified Customer Verified Customer

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I recently purchased a Charger from San Antonio Dodge, and I was thoroughly impressed with the sales team. From the moment I walked in, they were welcoming and attentive, making the buying process smooth and I was thoroughly impressed with the sales team. From the moment I walked in, they were welcoming and attentive, making the buying process smooth and enjoyable. The sales representative was knowledgeable about the different models and features, helping me find the perfect truck to fit my needs. They took the time to answer all my questions and never pressured me into a decision. The financing process was straightforward, and they worked hard to get me a great deal. Overall, the professionalism and customer service of the sales team made my purchase experience a positive one. I highly recommend San Antonio Dodge for anyone in the market for a new vehicle! More

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The knowledgeable team at San Antonio dodge made my car buying process easy, quick, and painless. If and when the next car buying or seeking adventure presents itself, I would totally go back to San Antoni buying process easy, quick, and painless. If and when the next car buying or seeking adventure presents itself, I would totally go back to San Antonio dodge. More

by mcbeth.dylan Verified Customer Verified Customer

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I felt extremely pressured into buying immediately. I found the entire process stressful and it made me more anxious and thus difficult as a customer and at no point until speaking with Samantha late i I found the entire process stressful and it made me more anxious and thus difficult as a customer and at no point until speaking with Samantha late in the evening was that allayed. Samantha I believe her name is was lovely. When I initially came in, I knew I was only interested in two types of Jeep SUV. I was not a fan of informing the sales person about two different models/trims of Jeep that existed and were current in production that he did not know about. Additionally, whomever’s job it was to confirm if I had full coverage or not for the prior vehicle read the form wrong and said that I did not which was why I could not leave with the vehicle that night. Upon calling my insurance company the next morning, I was told that yes, I did have comprehensive coverage. Additionally, I was called approximately four days later to “resign” some paperwork that was either forgotten or mistakenly not saved for the bank. When I couldn’t immediately come over that same day, I was told they thought they “figured it out.” Guess it wasn’t anything too imperative then?! This did not give me a feeling of confidence with this dealership. Moreover as I got the vehicle home, in daylight I could see cosmetic deep scratches on what I now know is called the lens of the dash as if someone had used a harsh abrasive scouring pad to attempt to clean it. I also had a high pitched whistle when I used the A/C at speed 6. Now today, barely a month after having this vehicle, I dropped it off for warranty service. This does not seem typical to me and while I’m glad it will be addressed, I’m frustrated. I was then dropped off fairly timely by the dealer at an Enterprise since the dealer had no loaner vehicles available. I waited just shy of 1.5 hours to be told I had to take this giant Chrysler mini-van because they had no other vehicles. The manager of that Enterprise location also agreed to switch it out for me tomorrow as he needs vans so I get to see how that goes and add something extra to my list. Also today when I went to pick up my license plates, a young woman sat boredly at a desk and passed me the bundle of plates and my sticker after confirming my first and last name. I had to ask if someone could put the plates and my sticker on to which she said, “yeah.” She did not approach colleagues behind her but rather called over to them asking if someone could “help her (referring to me) and put on tags.” A bit unprofessional, no? Shouldn’t she have stood up, smiled, offered to have the plates put on for me, referred to me by last name, and approached the colleagues to ask or… something? The gentleman who did put on my tags was lovely and I believe his name was Tony. Speaking with Derrick in service was lovely too and I’m glad he got my non-emergent issue in to be diagnosed quickly. Still though, I have such a bad taste in my mouth and would not in good faith recommend this dealership to anyone. More

by MK Verified Customer Verified Customer

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Very organized , service was great and Eddy was very kind and helpful. Over all I would recommend him to friends. and helpful. Over all I would recommend him to friends. More

by kdlauren1010 Verified Customer Verified Customer

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10/10 experience Andrew was the best salesman ever! !! Made the process super easy. We’re from out of town and purchased a 2023 Hellcat charger widebody jailbreak that was super hard to find in state an !! Made the process super easy. We’re from out of town and purchased a 2023 Hellcat charger widebody jailbreak that was super hard to find in state and he had everything set up to where all we had to do was come sign for our vehicle. He even went the extra mile to be sure the tank was filled up for us to get home and had the car detailed upon our arrival! Also set up for us to take pictures and stuck to his word on our trade quote! 100% would recommend Andrew and this dealership in general. We were already pre approved through a third party lender but they were able to get our interest rate even lower and discounted our warranty and gap insurance. We had an amazing experience all around. More

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