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Randy Ferguson
Randy Ferguson at Earnhardt Chrysler Jeep Dodge Ram

Randy Ferguson

Service Advisor

Earnhardt Chrysler Jeep Dodge Ram

1521 East Drivers Way
Gilbert, AZ 85297

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Randy Ferguson

December 15, 2025

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Employee Rating

Took the Jeep in for service and the team there was great to work with. The communication was great, and the vehicle was serviced in a timely manner. More

by bwdreyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2025

Earnhardt Chrysler Jeep Dodge Ram responded

It's wonderful to hear you had a great experience with our team. Timely service and clear communication are our priorities, and it's wonderful to know we met your expectations. We look forward to assisting you again! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 13, 2025

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Employee Rating

Randy Ferguson handles all my car needs. One of the primary reasons I purchased my Chrysler 300 was dealing with Randy and the service dept. More

by Terryandjoer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2025

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your fantastic review! We're thrilled to hear that Randy and our service team made your experience exceptional. We hope your Chrysler 300 is running like new, and we look forward to assisting you with your car needs in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 03, 2025

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Employee Rating

DEC. 3, 2025 I have a 2014 Grand Cherokee with 203,000 miles. It is my only vehicle and keeping it running and in good condition is a priority. When More

by nilsen.desertcomfort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chynna

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Dec 04, 2025

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with Chynna and Randy. Keeping your Grand Cherokee in top shape is our priority, and we're glad to be part of your journey. We appreciate your trust in us! Regards, Victoria Smith victoria.smith@earnhardt.com

August 13, 2025

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Zach has brokered all 5 of my purchases. Prompt, professional, knowledgeable, and polite. Will always use him! More

by oskin.johnb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Zach Buxton

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Aug 14, 2025

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your fantastic review! We're thrilled to hear that Zach has consistently provided you with excellent service. Your loyalty means a lot to us, and we look forward to assisting you with your future purchases! Regards, Victoria Smith victoria.smith@earnhardt.com

February 23, 2025

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Employee Rating

I've done all my car buying and service with Earnhardt for the past 23 years. The company takes good care of my auto needs. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chynna Kohler Express Lube ***** (five stars)

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Feb 24, 2025

Earnhardt Chrysler Jeep Dodge Ram responded

Joe, thank you for being a loyal customer for 23 years! We're thrilled to hear that you consistently trust us with your car buying and service needs. Your satisfaction means the world to us! Regards, Luke Morris Service Director luke.morris@earnhardt.com

October 01, 2024

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Employee Rating

Got me in right away and took care of my needs and issues. Dropped me off at rental car location. More

by Parthur01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review! We're thrilled to hear you had a smooth experience and that our team was able to assist you promptly. Your satisfaction is our priority, and we appreciate your support! Regards, Luke Morris Service Director luke.morris@earnhardt.com

September 16, 2024

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Employee Rating

Recently went in for an oil change and four new tires. Bri, Randy and Tammy were awesome in the service department. Lauren was very kind in hospitality and we had a nice chat while I was getting my tea in More

by Tina G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Shriner , Bri and Lauren

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Sep 17, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review, Tina! We're thrilled to hear that Bri, Randy, Tammy, and Lauren made your visit enjoyable. Our team loves going the extra mile for our customers. We appreciate your recommendation and look forward to seeing you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

September 07, 2024

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Employee Rating

Earnhardt CJDR has been my go to for cars and service for more than 20 years. I get good deals on cars I buy and I trust their service department to fix my cars right. Employees are helpful, courteous and f More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chynna Kohler Express Lube ***** (five stars)

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Sep 09, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review, Joe! We're thrilled to hear about your positive experiences over the past 20 years. Chynna and the entire team appreciate your trust and support. We look forward to continuing to provide you with great deals and service! Regards, Victoria Smith victoria.smith@earnhardt.com

July 26, 2024

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Employee Rating

Immediately hat my windshield wiper challenge repaired in a matter of moments . Appreciate to prompt and courteous assistance. More

by Bobmisner9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for sharing your positive experience with us! We're thrilled to hear that we were able to quickly resolve your windshield wiper issue. Providing prompt and courteous service is always our top priority. We appreciate your feedback and hope to assist you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 31, 2024

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Employee Rating

Love this group of people. They are wonderful to work with and took great care of my vehicle while I was vacationing. Love them! More

by BAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Lamch, Tiana Dela Cruz, Josh Stricklin, Marc Ray, Rick Hamilton, Doug Miller, Burt Johnson, Jake Zundel , Marvin Bolanos

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Jun 03, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

We are thrilled to hear that you had a great experience with our team, Baz! Providing excellent service to our customers is always our top priority. Thank you for choosing us to take care of your vehicle while you were away on vacation. We look forward to serving you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

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