Randy Freeman

This dealership always treats me like family. If there are ever any issues, they are willing to listen and quick to address the concern. In addition to being loyal to the brand due to excellent If there are ever any issues, they are willing to listen and quick to address the concern. In addition to being loyal to the brand due to excellent craftsmanship, I have come to be loyal to this dealership due to the relationship they have taken the time to build over the years. From the moment I enter the door, regardless of if I am there to purchase a vehicle or to have one serviced, I am greeted by name and treated like family. I trust the work completed and each vehicle has been worth the purchase. There is no doubt I will be back soon for my next vehicle. More

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Very friendly and fast did not take hours for paperwork. The description of the vehicle was spot on. The sales staff is professional and truly care about the customer. The description of the vehicle was spot on. The sales staff is professional and truly care about the customer. More

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Randy Freeman found just the right car.How could I have Randy Freeman found just the right car. How could I have been so lucky!! He seems knowledgeable, very courteous. Had not expected lease a Mercedes Randy Freeman found just the right car. How could I have been so lucky!! He seems knowledgeable, very courteous. Had not expected lease a Mercedes, but a poor experience at another area dealer lead me to Mercedes andRandy. More

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Randy is the best ! He giving all his attention to his clients! He’s so sweet and kind❤️❤️❤️I wanna buy another Mercedes Benz in a future! 👍 clients! He’s so sweet and kind❤️❤️❤️I wanna buy another Mercedes Benz in a future! 👍 More

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Randy was great to work with. Drove from KC to Columbia. Spoke with Randy and he said that they did not have the car in stock and had to find what we were looking for. They did everything as promised and Spoke with Randy and he said that they did not have the car in stock and had to find what we were looking for. They did everything as promised and the entire transaction was smooth and painless. This was the second Mercedes we purchased in less than two months. First transaction at another dealer was not this easy. Would recommend them and the drive is worth it. More

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Just stop and got a car wash! Thanks to the great service department. Always friendly and pleasant to be around! Great employees. Thanks again for getting me in and out quick! Dyann service department. Always friendly and pleasant to be around! Great employees. Thanks again for getting me in and out quick! Dyann More

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I found my experience at Mercedes-Benz of Columbia quite disappointing. When I bought the car, they really screwed me on the price. While they were "detailing" it, one of the workers at the dealership left disappointing. When I bought the car, they really screwed me on the price. While they were "detailing" it, one of the workers at the dealership left the fuel door open which then broke off in the automatic carwash. The door still doesn't close correctly. I was then given a loaner which smelled like six hippies had just taken bong hits inside. So they gave me a second loaner. This car had the same problem, but I took it anyway because I was out of time. Driving at night a couple of weeks after my purchase, I realized the car didn't have the adaptive high beam assist which my sales guy said it did. And as the weather cooled down, I was disappointed to find out that my car doesn't have a heating steering wheel, which was also advertised. And all the interior rattles the car had when I test drove are still there, although they claimed to have fixed them. Overall it's an extremely disappointing experience. I wouldn't suggest anyone shop there. You will get taken. I won't go back. More

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What a great experience on Mercedes number 5. Best yet! Randy was so professional and responsive and had the deal done with one phone call. I couldn’t be happier with my choice and know where I yet! Randy was so professional and responsive and had the deal done with one phone call. I couldn’t be happier with my choice and know where I will be traveling when it’s time for the next new ride. Check him out and buy in Columbia. You won’t be disappointed. More

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I do really love this Mercedes Benz dealership they lovely friendly and most makes you feel comfortable and happy!❤️♥️❤️ I thinking to buy a brand new one for my kids❤️♥️❤️ lovely friendly and most makes you feel comfortable and happy!❤️♥️❤️ I thinking to buy a brand new one for my kids❤️♥️❤️ More

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I was searching for a specific AMG modeled vehicle for some time. Came across the one for me at this dealership, however I am located on the east coast over 14 hours away. Came in contact with salesman Ra some time. Came across the one for me at this dealership, however I am located on the east coast over 14 hours away. Came in contact with salesman Randy Freeman. Randy knew I was hesitant doing the deal over the phone/internet but was quickly able to gain my trust. He did a FaceTime walk around of the vehicle inside and out, answered every txt and call, and quickly gathered any pictures or information I ever requested. We came to an agreement on price and sealed the deal quick and easy. A third party transportation company dropped the ball on getting my trade delivered at a timely manner which in turn delayed my Mercedes from getting to me a few days, this issue had no ties with Mercedes of Columbia or Randy. Even still Randy attempted to make things right by keeping me thoroughly informed and making sure I got some Mercedes gift extras in my vehicle as a surprise when it arrived. His customer service is excellent. Highly recommended. More

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