Randy Freeman | Page 2

Excellent service and customer care. This is the best dealership in the entire Midwest. Both service and sales departments are the best This is the best dealership in the entire Midwest. Both service and sales departments are the best More

by QAISRANIS Verified Customer Verified Customer

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I have purchased 4 or 5 cars from MB of Como and each time, the process and people get better......Grahm, Randy, Danh in finance - all are high quality people that just want to do right by the customer.. time, the process and people get better......Grahm, Randy, Danh in finance - all are high quality people that just want to do right by the customer...... More

by GREGADELSON64 Verified Customer Verified Customer

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I recently purchased a vehicle from Mercedes Benz of Columbia. My salesman, Zac Nicols, was extremely helpful and accommodating throughout the process. From the beginning, Zac was very professional. Sho Columbia. My salesman, Zac Nicols, was extremely helpful and accommodating throughout the process. From the beginning, Zac was very professional. Shopping for a new car can be very stressful, but he made me feel at ease. He showed me only the vehicles that fit my budget, and also practical for my needs. He was able to help me find the right vehicle in a very short amount of time, and made the process smooth and stress free. I highly recommend Zac and Mercedes Benz of Columbia if you are in the market for a new or used vehicle! More

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This dealership always treats me like family. If there are ever any issues, they are willing to listen and quick to address the concern. In addition to being loyal to the brand due to excellent If there are ever any issues, they are willing to listen and quick to address the concern. In addition to being loyal to the brand due to excellent craftsmanship, I have come to be loyal to this dealership due to the relationship they have taken the time to build over the years. From the moment I enter the door, regardless of if I am there to purchase a vehicle or to have one serviced, I am greeted by name and treated like family. I trust the work completed and each vehicle has been worth the purchase. There is no doubt I will be back soon for my next vehicle. More

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Very friendly and fast did not take hours for paperwork. The description of the vehicle was spot on. The sales staff is professional and truly care about the customer. The description of the vehicle was spot on. The sales staff is professional and truly care about the customer. More

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Randy Freeman found just the right car.How could I have Randy Freeman found just the right car. How could I have been so lucky!! He seems knowledgeable, very courteous. Had not expected lease a Mercedes Randy Freeman found just the right car. How could I have been so lucky!! He seems knowledgeable, very courteous. Had not expected lease a Mercedes, but a poor experience at another area dealer lead me to Mercedes andRandy. More

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Randy is the best ! He giving all his attention to his clients! He’s so sweet and kind❤️❤️❤️I wanna buy another Mercedes Benz in a future! 👍 clients! He’s so sweet and kind❤️❤️❤️I wanna buy another Mercedes Benz in a future! 👍 More

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Randy was great to work with. Drove from KC to Columbia. Spoke with Randy and he said that they did not have the car in stock and had to find what we were looking for. They did everything as promised and Spoke with Randy and he said that they did not have the car in stock and had to find what we were looking for. They did everything as promised and the entire transaction was smooth and painless. This was the second Mercedes we purchased in less than two months. First transaction at another dealer was not this easy. Would recommend them and the drive is worth it. More

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Just stop and got a car wash! Thanks to the great service department. Always friendly and pleasant to be around! Great employees. Thanks again for getting me in and out quick! Dyann service department. Always friendly and pleasant to be around! Great employees. Thanks again for getting me in and out quick! Dyann More

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I found my experience at Mercedes-Benz of Columbia quite disappointing. When I bought the car, they really screwed me on the price. While they were "detailing" it, one of the workers at the dealership left disappointing. When I bought the car, they really screwed me on the price. While they were "detailing" it, one of the workers at the dealership left the fuel door open which then broke off in the automatic carwash. The door still doesn't close correctly. I was then given a loaner which smelled like six hippies had just taken bong hits inside. So they gave me a second loaner. This car had the same problem, but I took it anyway because I was out of time. Driving at night a couple of weeks after my purchase, I realized the car didn't have the adaptive high beam assist which my sales guy said it did. And as the weather cooled down, I was disappointed to find out that my car doesn't have a heating steering wheel, which was also advertised. And all the interior rattles the car had when I test drove are still there, although they claimed to have fixed them. Overall it's an extremely disappointing experience. I wouldn't suggest anyone shop there. You will get taken. I won't go back. More

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