Randy Goldman | Page 3

Problems at first, but fixed in the end I had a bit of an issue reaching a person in service department, after emails, calls I finally received a call from the Manager Randy who got me conne I had a bit of an issue reaching a person in service department, after emails, calls I finally received a call from the Manager Randy who got me connected to Paul and Paul connected me to Misty. Quite some work to reach someone by phone. Especially for someone like me who doesn't know much about cars. I wanted to make sure the service department knew my concerns (did I need all the repairs on 60K list/cost). When I went in the next day to drop off my car with Misty, nothing but efficient. Misty was professional and advised that she would call me when my car was done and she did about midday. So, ultimately difficult communication period at first, but when I reached out to Randy (Manager) he assured me that they would take care of me and my car. Also offered a discount for my trouble. In the end it worked out and I will probably reach out to Misty right away next time I need repairs on my car. More

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This was the best and easiest car buying experience. Tom Virden was my extraordinary salesperson. Tom was so honest, friendly, professional and knowledgeable. I felt he really listened to my needs and Tom Virden was my extraordinary salesperson. Tom was so honest, friendly, professional and knowledgeable. I felt he really listened to my needs and found me the perfect Subaru Outback. My finance person was Doha and he really made the effort to find me the best rate and explained all the paperwork with ease. I also had the pleasure of meeting the General Manager Randy Goldman...a true gentleman. During the whole process I felt so comfortable. I never was pressured at any time. It was a perfect car buying experience! More

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Upgrading made easy! Homero was absolutely the best person I've ever dealt with at a car dealership. Knowledgeable, friendly, not at all pushy, super easy-going. He made t Homero was absolutely the best person I've ever dealt with at a car dealership. Knowledgeable, friendly, not at all pushy, super easy-going. He made the process very easy and painless. Thank you! And thanks to everyone at Lithia Subaru Reno, you're a great team. Easy and nice to be around. More

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Personalized Attention! We were driven to an appointment and picked up again by the dealership manager when the car was finished! The car was ready in record time. Good job! We were driven to an appointment and picked up again by the dealership manager when the car was finished! The car was ready in record time. Good job! More

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A Problem Solved We've purchased two Outbacks here and Coco our sales associate was very helpful and straight forward both times. I would highly recommend buying a car We've purchased two Outbacks here and Coco our sales associate was very helpful and straight forward both times. I would highly recommend buying a car from Coco. We bought a 2016 Outback the encountered some electrical and mechanical issues. We loved the car but ultimately a problem came up through no fault of our own that made me questions the reliability of that specific car for my wife and infant. The manager Randy was helpful and fair in helping us replace our 2016 with a 2017 Outback. We love the new outback and highly recommend this dealership. More

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THE BEST !! THE EXPIERENCE WAS PERFECT FROM THE GEN. MANAGER RANDY THROUGH SALES REPS. "COCO" & MICHEAL. OUR NEXT SABARU WILL BE WITH THIS TEAM ONLY ! WE DID NO THE EXPIERENCE WAS PERFECT FROM THE GEN. MANAGER RANDY THROUGH SALES REPS. "COCO" & MICHEAL. OUR NEXT SABARU WILL BE WITH THIS TEAM ONLY ! WE DID NOT DEAL WITH THE SERVICE DEPT. SINCERELY, STEPHANIE HODGES More

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Fantastic! Rich was fantastic in helping us with our purchase. We received a great purchase price, paperwork was simple and Rich was a patient champion during th Rich was fantastic in helping us with our purchase. We received a great purchase price, paperwork was simple and Rich was a patient champion during the process. More

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Excellent Experience! Tom Virden was my sales associate. Talk about a great experience! I was so impressed when Randy, the GM, came out and personally thanked us for doing Tom Virden was my sales associate. Talk about a great experience! I was so impressed when Randy, the GM, came out and personally thanked us for doing business with them. It truly was worth our time to shop at Lithia Subaru. Thanks guys for making car buying so easy! More

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Oil and Filter Change I have a lifelong service on our 2003 Subarcy Legacy and have always depended on your service. It's has forever been outstanding. This time the car wa I have a lifelong service on our 2003 Subarcy Legacy and have always depended on your service. It's has forever been outstanding. This time the car was even finished a full hour before promised. And I even had a delightful discussion with Randy Goldman and Paul Bushnell. I enjoyed my visit. More

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Helpful Being new in the country, I was referred to the dealership by a work colleague and was not disappointed. Cosmin understood where I was coming from and Being new in the country, I was referred to the dealership by a work colleague and was not disappointed. Cosmin understood where I was coming from and was patient and very helpful throughout the transaction and made it a smooth and straight forward process for me. Everyone else at the dealership was equally friendly and helpful. More

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