Great.
Lewis did a great job handling my visit and the work was completed on my vehicle in a prompt matter.
Lewis did a great job handling my visit and the work was completed on my vehicle in a prompt matter.
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by ZANNIKOS
Verified Customer
Verified Customer
Other Employees Tagged:
Randy Lewis
The dealership was awesome!
Fast service! The dealership was awesome! The service was fast and Randy was awesome! Great and positive attitude! Will definitely service my car her
Fast service! The dealership was awesome! The service was fast and Randy was awesome! Great and positive attitude! Will definitely service my car here again.
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by ashleyjdinkins
Verified Customer
Verified Customer
Other Employees Tagged:
Randy Lewis
May 18, 2026 -
Honda of the Avenues responded
Thank you for the great review! We’re so glad you had fast service and a great experience with Randy. We truly appreciate your support and look forward to seeing you again!
Great customer service, thank you so much.
My go to dealership for all my vehicle needs.
My go to dealership for all my vehicle needs.
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by Korcalikesjags
Verified Customer
Verified Customer
Other Employees Tagged:
Randy Lewis
May 18, 2026 -
Honda of the Avenues responded
Thank you for the great review! We’re so happy to be your go-to dealership and truly appreciate your continued trust and support. We look forward to seeing you again for all your vehicle needs!
Randy was great in getting me into a rental which saved
me a lot of hassle. The technician explained things very well and took me on a short drive so I could explain what I was experiencing. Everyone was c
me a lot of hassle. The technician explained things very well and took me on a short drive so I could explain what I was experiencing. Everyone was courteous and replied in a timely manner.
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by meglowe1980
Verified Customer
Verified Customer
Other Employees Tagged:
Randy Lewis
May 18, 2026 -
Honda of the Avenues responded
Thank you for the great review! We’re so glad Randy was able to get you into a rental and that our technician clearly explained everything and took the time to understand your concerns. We truly appreciate your kind words about our team and look forward to seeing you again!
Not clear in instructions.
Very expensive on spares. Failed on rental car coverage which is prior assured and tried to charge extra rent for those assured days as well. No poin
Very expensive on spares. Failed on rental car coverage which is prior assured and tried to charge extra rent for those assured days as well. No point in apologizing after damage is done. With no clear consent given proceed with 3rd party insurance claims. Not courteous while talking to us.
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by shivkadiyala
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Randy Lewis
May 18, 2026 -
Honda of the Avenues responded
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations regarding communication, costs, and rental coverage. This is not the level of service we aim to provide.
Your concerns are being shared with our management team so we can review what occurred and address it appropriately. We appreciate you bringing this to our attention and the opportunity to improve.
Great job on the communication about car problems and
getting car ‘s maintenance done in same day.
getting car ‘s maintenance done in same day.
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by KARENTSARGE
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2026 -
Honda of the Avenues responded
Thank you for the great review! We’re so glad the communication was clear and that we could get your maintenance completed the same day. We truly appreciate your support and look forward to seeing you again!
Very nice people from the time I checked in to the time I
left. Everyone was pleasant and friendly.
left. Everyone was pleasant and friendly.
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by RALBEA22
Verified Customer
Verified Customer
Other Employees Tagged:
Randy Lewis
May 06, 2026 -
Honda of the Avenues responded
Thank you for the kind review! We’re glad to hear everyone was friendly and welcoming from start to finish. We appreciate your support and hope to see you again soon.
Ever since I bought my car 6 years ago it has been a
constant nightmare....thanks so much
constant nightmare....thanks so much
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by Ksilveira0917
Verified Customer
Verified Customer
Other Employees Tagged:
Randy Lewis
May 01, 2026 -
Honda of the Avenues responded
Thank you for sharing your feedback. We’re genuinely sorry to hear you’ve felt this way over the past several years. While we understand frustrations can build over time, we’d truly welcome the opportunity to better understand the specific concerns you’ve experienced so we can review them properly. Without more detail, it’s difficult to address what may have happened, but we never want any customer to feel unheard. Please feel free to contact our management team directly so we can discuss your experience and see if there’s anything we can do to help.
Crista Poynor - Service Director
Amber Winters - Service Manager
My last experience at Honda Of The Avenues was a very
pleasant experience. Randy Lewis did a great job and listening to my issues and attempt to making sure all my request order attended to. The work w
pleasant experience. Randy Lewis did a great job and listening to my issues and attempt to making sure all my request order attended to. The work was completed as requested, resulting and no issues.
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by ajinnc4u
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
Honda of the Avenues responded
Thank you for your feedback. We’re glad to hear Randy Lewis provided a pleasant experience and took the time to listen to your concerns and ensure your requests were handled. We appreciate your business and are happy everything was completed as expected with no issues.
Approximately a 2 hour wait for an 'Express' Oil change
(1:45p appointment, checked out at 3:39p). Noticed my car pulled over, waited to be called, never happened. I walked outside to double check it was m
(1:45p appointment, checked out at 3:39p). Noticed my car pulled over, waited to be called, never happened. I walked outside to double check it was my car, after verifying it was, I went to the Service Advisor area. Randy Lewis wasn't there. Another advisor checked me out. My invoice reflected a $10.00 discount, my checking account as of 4/24/2026 shows that discount as charge. Never was given. The dealership is prompt with constantly sending texts & emails wanting me to trade my car back in, maybe more time should be spent on service??
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by D & D
Verified Customer
Verified Customer
Other Employees Tagged:
Randy Lewis
Apr 24, 2026 -
Honda of the Avenues responded
Thank you for bringing this to our attention. I sincerely apologize for the extended wait time during your express service visit and for the lack of communication regarding your vehicle being completed. That’s not the experience we want our customers to have, especially when you have an appointment scheduled.
I also understand your concern regarding the $10 discount. Based on your review, it appears there may have been a discrepancy, and I would like the opportunity to personally review your transaction and make this right. Unfortunately, I’m unable to locate your visit using a username alone.
Please give us a call at your convenience and ask for me or my service manager directly so we can look into this further and address both the billing concern and your overall experience. Your feedback is important, and we will also be addressing the communication breakdown with our team to ensure this doesn’t happen again.
We appreciate you bringing this to our attention and hope to have the opportunity to regain your confidence.
Crista Poynor
Service Director
Amber Winters
Service Manager.
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