Randy Lewis
Randy Lewis at Honda of the Avenues

Randy Lewis

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.6
137 Reviews
4.6

137 Reviews

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137 Reviews of Randy Lewis

July 16, 2026

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Employee Rating

It was fast and efficient. In and out in less than an hour. Professional and very courteous. More

by elpico
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jul 22, 2026

Honda of the Avenues responded

Thank you for your review! We're glad your visit was fast, efficient, and professional. We appreciate your support and look forward to seeing you again!

July 08, 2026

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Scheduling was quick and easy. The staff were welcoming and friendly. They completed service quickly. The price was very reasonable. More

by driegertjohnson
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jul 13, 2026

Honda of the Avenues responded

Thank you for your kind review! We're glad scheduling was easy and that our team provided friendly, efficient service at a great value. We appreciate your support and look forward to serving you again.

July 08, 2026

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It was quick and easy! The service tech was nice and friendly, and I’ll definitely be back. More

by rawlynn
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jul 13, 2026

Honda of the Avenues responded

Thank you for your review! We're glad your visit was quick and easy and that our team provided friendly service. We appreciate your support and look forward to seeing you again.

July 07, 2026

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Solid communication and customer service Randy is my 'go to' service advisor. I usually make my appointments around his availability because I know he gives me straight answers and meets time commitments. I More

by davidannett10
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jul 13, 2026

Honda of the Avenues responded

Thank you for your kind words! We're thrilled to hear Randy consistently provides the honest communication and dependable service you can count on. We truly appreciate your loyalty and look forward to continuing to take great care of you at every visit. See you next time!

July 07, 2026

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Great service We received great customer service and our service experience was quick and easy More

by Carmenangel618
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jul 13, 2026

Honda of the Avenues responded

Thank you for your review! We're so glad to hear you received great customer service and that your visit was quick and easy. We appreciate your support and look forward to serving you again!

July 04, 2026

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Employee Rating

Randy was excellent! I just took off points because after leaving I heard a scraping sound under my car. It turns out that the associates didn't put the screws in the cov More

by victoriaco2012
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jul 06, 2026

Honda of the Avenues responded

Thank you for your feedback! We're glad Randy provided excellent service. We apologize for the issue after your visit, but we're happy our team was able to resolve it and get you back on the road. We appreciate your patience and support!

July 03, 2026

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Employee Rating

Very helpful and professional Confident service and with complete customer care. Highly recommended Reliable service More

by NOELM.MENDOZA
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jul 06, 2026

Honda of the Avenues responded

Thank you for your kind review! We're glad you experienced professional, reliable service and exceptional customer care. We appreciate your recommendation and look forward to serving you again!

June 27, 2026

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Employee Rating

This is my second review of Honda at the Avenues, and specifically of Thomas TC Phelps. I bought a car two years ago and TC helped my find the right car. Flash forward two years and my driving needs had More

by farwellrg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas TC Phelps

Jun 30, 2026

Honda of the Avenues responded

Thank you for your continued support and for choosing Honda of the Avenues again! We're so glad TC helped you find the perfect vehicle for your needs, and that our service team has continued to provide a great experience. We truly appreciate your recommendation and look forward to serving you again!

June 27, 2026

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Employee Rating

Very clean Helpful & friendly Good environment Couldn't believe how many employees there were! ???? More

by findschwartz
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

Jun 30, 2026

Honda of the Avenues responded

Thank you for your kind review! We're glad you enjoyed our clean dealership and friendly atmosphere. We appreciate your support and look forward to seeing you again!

June 22, 2026

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Employee Rating

I was charged for an oil change that should have been complimentary. I will be calling them tomorrow as I found that I have free for 2 years or 24 k miles. I have not passed either of these and I even qu More

by lynwagner29
Recommend Dealer
No

Other Employees Tagged: Randy Lewis

Jun 22, 2026

Honda of the Avenues responded

Lyn, thank you for bringing this to our attention. After reviewing your concern, it appears you are correct and your vehicle should have qualified for Honda's complimentary maintenance program. I sincerely apologize for the oversight and any frustration this caused. We appreciate your loyalty and the fact that this is your second lease with Honda of the Avenues. This is not the experience we want for our customers. Please contact me directly, and I will make sure we review the charges and work toward resolving this matter promptly. Thank you for giving us the opportunity to make this right. – Crista Poynor Service Director 904-370-1300

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