Randy Lewis

Solid communication and customer service Randy is my 'go to' service advisor. I usually make my appointments around his availability because I know he gives me straight answers and meets time commitments. I to' service advisor. I usually make my appointments around his availability because I know he gives me straight answers and meets time commitments. If parts have to be ordered, he tells me upfront. More

by davidannett10 Verified Customer Verified Customer

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Great service We received great customer service and our service experience was quick and easy service experience was quick and easy More

by Carmenangel618 Verified Customer Verified Customer

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Randy was excellent! I just took off points because after leaving I heard a scraping sound under my car. It turns out that the associates didn't put the screws in the cov I just took off points because after leaving I heard a scraping sound under my car. It turns out that the associates didn't put the screws in the cover. But after bringing it back, they replaced the whole piece More

by victoriaco2012 Verified Customer Verified Customer

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Very helpful and professional Confident service and with complete customer care. Highly recommended Reliable service complete customer care. Highly recommended Reliable service More

by NOELM.MENDOZA Verified Customer Verified Customer

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This is my second review of Honda at the Avenues, and specifically of Thomas TC Phelps. I bought a car two years ago and TC helped my find the right car. Flash forward two years and my driving needs had specifically of Thomas TC Phelps. I bought a car two years ago and TC helped my find the right car. Flash forward two years and my driving needs had changed. I no longer needed a bigger car. I wanted to return to a vehicle slightly smaller and sportier. TC helped me again. I found a a great vehicle that I am super happy with, and with the sales process. In addition, I had my card serviced here for the last two years and it has always been a great experience. The team is friendly, professional, and helpful. I definitely recommend the sales and service teams. More

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Very clean Helpful & friendly Good environment Couldn't believe how many employees there were! ???? believe how many employees there were! ???? More

by findschwartz Verified Customer Verified Customer

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I was charged for an oil change that should have been complimentary. I will be calling them tomorrow as I found that I have free for 2 years or 24 k miles. I have not passed either of these and I even qu complimentary. I will be calling them tomorrow as I found that I have free for 2 years or 24 k miles. I have not passed either of these and I even questioned Randy on this. This is my second lease with Honda of the Avenues and it may be my last More

by lynwagner29 Verified Customer Verified Customer

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Consistently the best service experience I've ever had across multiple, multiple dealerships Would highly recommend across multiple, multiple dealerships Would highly recommend More

by christian.m.mcnamara Verified Customer Verified Customer

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Randy and a few other SA are the reason I take my cars to HoTA. He listens and clearly communicates HoTA. He listens and clearly communicates More

by davidannett10 Verified Customer Verified Customer

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Randy and a few other SA are the reason I take my cars to HoTA. He listens and clearly communicates HoTA. He listens and clearly communicates More

by davidannett10 Verified Customer Verified Customer

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