Randy Newton | Page 10

From the moment I entered the service bay, I was promptly greated by Mr. Randy Newton in the service department with a bright smile. Randy quickly addressed my needs for service and processed the paperwork greated by Mr. Randy Newton in the service department with a bright smile. Randy quickly addressed my needs for service and processed the paperwork quickly in order to bring my vehicle to the service technician for repair. I was kindly offered the waiting room and Randy expressed his understanding of my request to have my vehicle back to me repaired as soon as possible. Not long after my rest in the waiting, Randy had kindly notified myself that my vehicle was ready and walked me over to the cashier for checkout. If there was a rating for this service visit beyond a number 5, my vote would be 10. Thank you Brandfon Honda and Randy Newton for the great experience! More

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Took my Accord in due to the engine check light coming on. Randy had the car in and out in a little over an hour. Turned out to be a miss-fire with nothing wrong so they re-set it for me no charge. Ser on. Randy had the car in and out in a little over an hour. Turned out to be a miss-fire with nothing wrong so they re-set it for me no charge. Service was quick, friendly and the price was right (the car is out of warranty). More

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I have purchased 4 new Honda's from Jeff and his team since 2007. I have always had excellent professional service and friendly advice from all of his staff whenever I need anything. John Prodis has been since 2007. I have always had excellent professional service and friendly advice from all of his staff whenever I need anything. John Prodis has been our contact in sales and has done an outstanding job with all of the paperwork and deliveries. Randy Newton is the perfect gentleman and professional service technician that other auto dealerships wish they had. More

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I drove from Texas to Connecticut in the terrible July heat and felt I needed an oil change before I headed back to Texas. I called to set up an appointment and spoke with Randy in service. He took my n heat and felt I needed an oil change before I headed back to Texas. I called to set up an appointment and spoke with Randy in service. He took my name and told me to come right in, giving me good enough directions that I didn't need my GPS! When U arrived he welcomed me and told me he'd take a good look at the vehicle (2002 Honda Odyssey) along with doing the oil change. I waited for the car and in less than 45 minutes he came back to tell me the car looked good, oil change was done, etc. He teased me about being a Red Sox fan from Texas -how does that happen?! I continued on my trip and teturned to Texas with no9 problems. I really appreciated that he treated me as though I was a regular customer at his Hoinda dealership, as I'm treated her at Round Rock, TX Honda. That's great service!! Thank You very much! More

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It is usually not a pleasure to go to the dealer BUT Branfon is the exception. They make me feel like family. and will go above and beyond to be helpful. Branfon is the exception. They make me feel like family. and will go above and beyond to be helpful. More

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I was very pleased with the service I received on Branfon Honda in Branford, Connecticut. My Service Advisor, Randy Newton, was very friendly, efficient, and helpful. Honda in Branford, Connecticut. My Service Advisor, Randy Newton, was very friendly, efficient, and helpful. More

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All, I have been a loyal customer of Branfon Honda for All, I have been a loyal customer of Branfon Honda for over 10 years and have purchased 4 Honda from Joan Panzo...the best. I am welcomed, as if I' All, I have been a loyal customer of Branfon Honda for over 10 years and have purchased 4 Honda from Joan Panzo...the best. I am welcomed, as if I'm family, and treated special. Randy has always taken care of me in service and I have never had a complaint. I have 5 other newish cars, not Honda's, MB's and VW's, so I know the other dealers and such. There is always the 'this and that' , but at Branfon Honda, they are always 'straight forward and honest' ( wow... when dealing with a car salesman, this statement may surprise you). I recently traded in my older Pilot for a new one 2011, black. loaded. , got an unbelievable deal, they did all the paperwork and I rolled in one day. I must say that the pilots need Michelins to give you the best performance and handling. LOve my car, love my dealer and love the people....so call me crazy. Mike C. More

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I needed an oil change, etc. and was in a hurry. Randy facilitated my service even faster than I expected. I was out of there in twenty minutes. Also the price was lower than the drive-in places like Jiff facilitated my service even faster than I expected. I was out of there in twenty minutes. Also the price was lower than the drive-in places like Jiffy Lube. Thank you. More

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The service department takes my car on short notice and The service department takes my car on short notice and provides a courtesy shuttle to my work. Additionally the staff is always pleasant, the car i The service department takes my car on short notice and provides a courtesy shuttle to my work. Additionally the staff is always pleasant, the car is ready as promised and I am consulted if additional work is required. More

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I have been to Brandfon twice to have my car serviced and both times have been incredibly pleased with their customer service and the work done on my car. I don't even live in the area but compared to other both times have been incredibly pleased with their customer service and the work done on my car. I don't even live in the area but compared to other Honda dealerships I've taken my car to I've had the best experience at this particular dealership. Both times I interacted with Randy, who is friendly, professional, and responsive. I was even pleased to receive a call after my service appointment make sure that everything was going smoothly with my car. The prices are also very reasonable. I highly recommend Brandfon. More

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