Randy Newton | Page 9

Visit went smoothly, everything was explained to me. The amount of time I waited for the car was exactly the amount of time Randy said it would take. amount of time I waited for the car was exactly the amount of time Randy said it would take. More

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Staff are friendly and direct. I was given a time that my car would be done. I was called promptly when my car was done. Cashier was very nice. car would be done. I was called promptly when my car was done. Cashier was very nice. More

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I COME HERE FOR SERVICE ALL THE TIME AND I DEAL WITH RANDY MOST OF THE TIME I COME HERE, I JUST WANT TO SAY ITS ALL WAYS A PLEASURE RANDY MOST OF THE TIME I COME HERE, I JUST WANT TO SAY ITS ALL WAYS A PLEASURE More

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Simple express service, oil change and tire rotation and balance. Service was quick. Randy friendly and informative. Cashier was friendly. Price fine. In about 8:30-8:45 am- out by 10 am. Appreciate car balance. Service was quick. Randy friendly and informative. Cashier was friendly. Price fine. In about 8:30-8:45 am- out by 10 am. Appreciate car wash. Am only a recent customer. did not buy this vehicle from Brandfon, but helped my daughter buy one from Brandfon a few months ago. That sales help was fine. So far, I'd say a 4+ rating. Not sure what "great" is, and suppose there's always room for improvement. But Brandfon has done well by me so far. More

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Brandfon Honda successfully employes the service Brandfon Honda successfully employes the service excellence principles of management guru Tom Peters in dealing with t Brandfon Honda successfully employes the service excellence principles of management guru Tom Peters in dealing with the service needs of their customers. My car required routine maintenance and Brandfon's technician discovered mechanical belts that needed to be replaced. Randy Newton, the service consultant involved, contacted me about this additional problem and then arranged a repair appointment time that fit into my work schedule. Everthing was handled very professionally. In purchasing a car it is not the price alone that matters. Excellent service is critically needed to meet the customer's long term needs. Brandfon Honda definitely takes excellent care of its customers. More

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I brought my 04 Honda Pilot in for the 105K Maintenance. My service advisor was Randy Newton. He was knowledgable and very professional. Also didn't try to sell extra(not needed) services. I come to CT f My service advisor was Randy Newton. He was knowledgable and very professional. Also didn't try to sell extra(not needed) services. I come to CT for the summer, and if I have any major work like the above maintenance, I usually try to get it done here rather than at home. I've never had a bad experience at Branfon. More

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Service Adviser Randy was welcoming, pleasant, and professional. My vehicle was serviced expeditiously and fees and work were explained to me. Definitely will go back professional. My vehicle was serviced expeditiously and fees and work were explained to me. Definitely will go back More

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I arrived at Brandfon Honda and Randy Newton promptly greeted me and listened to my problems and worklist for my car. He provided frequent updates about my car including a recall and recommended mainten greeted me and listened to my problems and worklist for my car. He provided frequent updates about my car including a recall and recommended maintenances. He was very pleasant and easy to work with. I own a service oriented business and someone like Randy reflects well for his business place. Because of Randy and the service department, I will not hesitate to return to Brandfon ...Let's see, we will be looking for an Odyssey soon... More

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My visit to Honda was easy, educational about my car, and made comfortable by the great staff at Honda. Most notably, Randy was so helpful to spend some time telling me about my car and why it's important to made comfortable by the great staff at Honda. Most notably, Randy was so helpful to spend some time telling me about my car and why it's important to pay closer attention as it approaches 7 years and 100,000 miles. He even came to talk to me during my oil change in the waiting room to explain what was found and some things that I should think about maintaining in the coming weeks and months. I appreciated his honesty and sincere help. Honda is lucky to have a dedicated professional on their staff in Branford. More

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Randy was excellent. I went for an oil change and visor replacement (2007 Civic - these break apparently). Visor was replaced without charge. I didn't wait very long. Free coffee. Wifi. replacement (2007 Civic - these break apparently). Visor was replaced without charge. I didn't wait very long. Free coffee. Wifi. More

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