Randy Newton | Page 9

Simple express service, oil change and tire rotation and balance. Service was quick. Randy friendly and informative. Cashier was friendly. Price fine. In about 8:30-8:45 am- out by 10 am. Appreciate car balance. Service was quick. Randy friendly and informative. Cashier was friendly. Price fine. In about 8:30-8:45 am- out by 10 am. Appreciate car wash. Am only a recent customer. did not buy this vehicle from Brandfon, but helped my daughter buy one from Brandfon a few months ago. That sales help was fine. So far, I'd say a 4+ rating. Not sure what "great" is, and suppose there's always room for improvement. But Brandfon has done well by me so far. More

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Brandfon Honda successfully employes the service Brandfon Honda successfully employes the service excellence principles of management guru Tom Peters in dealing with t Brandfon Honda successfully employes the service excellence principles of management guru Tom Peters in dealing with the service needs of their customers. My car required routine maintenance and Brandfon's technician discovered mechanical belts that needed to be replaced. Randy Newton, the service consultant involved, contacted me about this additional problem and then arranged a repair appointment time that fit into my work schedule. Everthing was handled very professionally. In purchasing a car it is not the price alone that matters. Excellent service is critically needed to meet the customer's long term needs. Brandfon Honda definitely takes excellent care of its customers. More

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I brought my 04 Honda Pilot in for the 105K Maintenance. My service advisor was Randy Newton. He was knowledgable and very professional. Also didn't try to sell extra(not needed) services. I come to CT f My service advisor was Randy Newton. He was knowledgable and very professional. Also didn't try to sell extra(not needed) services. I come to CT for the summer, and if I have any major work like the above maintenance, I usually try to get it done here rather than at home. I've never had a bad experience at Branfon. More

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Service Adviser Randy was welcoming, pleasant, and professional. My vehicle was serviced expeditiously and fees and work were explained to me. Definitely will go back professional. My vehicle was serviced expeditiously and fees and work were explained to me. Definitely will go back More

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I arrived at Brandfon Honda and Randy Newton promptly greeted me and listened to my problems and worklist for my car. He provided frequent updates about my car including a recall and recommended mainten greeted me and listened to my problems and worklist for my car. He provided frequent updates about my car including a recall and recommended maintenances. He was very pleasant and easy to work with. I own a service oriented business and someone like Randy reflects well for his business place. Because of Randy and the service department, I will not hesitate to return to Brandfon ...Let's see, we will be looking for an Odyssey soon... More

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My visit to Honda was easy, educational about my car, and made comfortable by the great staff at Honda. Most notably, Randy was so helpful to spend some time telling me about my car and why it's important to made comfortable by the great staff at Honda. Most notably, Randy was so helpful to spend some time telling me about my car and why it's important to pay closer attention as it approaches 7 years and 100,000 miles. He even came to talk to me during my oil change in the waiting room to explain what was found and some things that I should think about maintaining in the coming weeks and months. I appreciated his honesty and sincere help. Honda is lucky to have a dedicated professional on their staff in Branford. More

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Randy was excellent. I went for an oil change and visor replacement (2007 Civic - these break apparently). Visor was replaced without charge. I didn't wait very long. Free coffee. Wifi. replacement (2007 Civic - these break apparently). Visor was replaced without charge. I didn't wait very long. Free coffee. Wifi. More

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I came in for an oil change service ahead of my appointment schedule but i was accomodated without any hesitation. Randy was very courteous. I did not have to wait long. The service was quick and e appointment schedule but i was accomodated without any hesitation. Randy was very courteous. I did not have to wait long. The service was quick and excellent. More

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I was very satisfied with the service I received during my recent visit to Branfon Honda. Randy was very curteous and helpful. The waiting room is very comfortable and Randy made sure to come out and let my recent visit to Branfon Honda. Randy was very curteous and helpful. The waiting room is very comfortable and Randy made sure to come out and let me know updates as they were available. The service took the amount of time I expected it to take. I left the dealership satisfied with my service and with the price. More

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I have been going to this dealer for 15 years and will continue to do so, very happy with their service. Randy is my guy to go to for service, and Nick is my salesman. continue to do so, very happy with their service. Randy is my guy to go to for service, and Nick is my salesman. More

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