Randy Newton
Randy Newton at Brandfon Honda

Randy Newton | Page 12

Service Advisor

Brandfon Honda

515 West Main Street
Branford, CT 06405

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162 Reviews

Randy has 23 years experience at Brandfon autos. He said when he was little "working on cars yourself was normal. You had to know what you were doing." We're happy to have Randy's knowledge on board with us!

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162 Reviews

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162 Reviews of Randy Newton

July 28, 2011

Dealership Rating

today I was in for a quick service, oil change only. I was in and out in 1 hour, and my service rep, Randy was efficient & friendly. There were other service reps around who were also friendly, a good More

by luvdisshel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: randy

Jul 30, 2011

Brandfon Honda responded

Thank You for noticing the change! We had to add 3 more techs to answer customer demand and respect of our customers time. Its great to know that its working. Earl Mastri Service Manager

July 28, 2011

Dealership Rating

Came in for routine service (lube, oil and filter). Came in for routine service (lube, oil and filter). Service was prompt and Mr. Newton was extremely helpful, courteous and capable. He answered my q More

by ccmc1448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Newton

Jul 30, 2011

Brandfon Honda responded

Thank You! Its great to hear that we are pleasing customers like yourself. Earl Mastri Service Manager

July 27, 2011

Dealership Rating

I brought my car in to get scheduled service. The service was completed quickly, and the service representative was very communicative and made the experience simple. More

by SNC1788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Newton

Jul 30, 2011

Brandfon Honda responded

Great to Hear! Thank You for your kind words for Randy and Brandfon Honda. Earl Mastri Service Manager

July 26, 2011

Dealership Rating

Great experience--speedy, friendly greeting at the top of the visit, first thing in the morning (7:30am). Service advisor Randy was thorough and cordial. Waiting room is nice with plenty of natural light and More

by newhavenprof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Newton

Jul 30, 2011

Brandfon Honda responded

Thanks for the great review.Its customers like yourself that make us that cheerfull in the morning. Earl Mastri Service Manager

July 25, 2011

Dealership Rating

I rated my expirience as a great because I did not have to make an appointment for service. When I arrived at the dealership I was helped right away. I explained what I wanted done to my car and the repres More

by bryanlarrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Newton

Jul 30, 2011

Brandfon Honda responded

Great to know! We have set our pricing and no appointment needed philosophy around the customers concerns and needs. Good to know it works! Thanks Earl Mastri Service Manager

July 25, 2011

Dealership Rating

I had a problem with my car again over the weekend. I drove it to Brandfon without an appointment. I was afraid to drive it any longer without being looked at to determine the problem or cause any additi More

by Nancy Tingley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Newton

Jul 25, 2011

Brandfon Honda responded

Thanks for the great review, Nancy! Randy was excited to hear your kind thoughts about his service. Our goal is to keep our customers safe and happy. We hope to see you again! Danielle Customer Service Specialist

July 23, 2011

Dealership Rating

Always excellent service! I am always greeted in a sincere way. The service people take time to explain the needs of the car. They never seem to try to take advantage. More

by Lisaü
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy

Jul 25, 2011

Brandfon Honda responded

Thanks, Lisa, for the review! We know that putting pressure on customers drives them away, so we'll always be objective and easy going. Come see us again! Danielle Customer Service Specialist

July 23, 2011

Dealership Rating

Time estimates as told by representative. Offered rides home and water. Personnel were all professional and courteous. Would use their dealership again. Thank you for your service. More

by boback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Newton

Jul 25, 2011

Brandfon Honda responded

Here at Brandfon Honda we put customers like you first! Thanks for enjoying our services; we hope to see you again! Danielle Customer Service Specialist

July 22, 2011

Dealership Rating

I would recommend this dealership to friends and family. The service provided was very good and timely. I appreciate having what was done to my vehicle explained to me when I picked it up. More

by jasonhalpern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy

Jul 25, 2011

Brandfon Honda responded

Thanks for the review! Unlike other dealerships, we believe it's important to go over everything about your vehicle, even things you may want to have worked on in the future. We hope to see you again soon! Danielle Customer Service Specialist

July 21, 2011

Dealership Rating

I was taken immediately when I drove in for an express oil change (no appt.) and dealt with a very accommodating service person. Other salespeople were very friendly, also. More

by ifkovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Newton

Jul 25, 2011

Brandfon Honda responded

Thanks for taking advantage of our drive-in oil change with no appointment! We hope to see you again! Danielle Customer Service Specialist

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