31 Reviews of Randy Rue
June 09, 2019
Service Beyond None Other I have had my car serviced and work done in the body shop. Everyone has been so terrific to work with. Customer service from a scale of 1 to 10 is a 2 I have had my car serviced and work done in the body shop. Everyone has been so terrific to work with. Customer service from a scale of 1 to 10 is a 20. Bar none, the best service I have ever experienced at a car dealership. I now purchased a car from Valley and the service was wonderful experience as well. I would never go anywhere else! More
Other Employees Tagged: Tim Condon, Scott Soller, Heather Swanson, Tom Stensrud, Joel Mullett , Jim Earhart, Tom Monson
May 16, 2019
Always Excellent I have been having my Buick serviced at Valley for many years. The staff is fantastic, and I have developed relationships as a result of the lack of a I have been having my Buick serviced at Valley for many years. The staff is fantastic, and I have developed relationships as a result of the lack of attrition usual at most dealers. Scott and Tom have always been professional and helpful. More
Other Employees Tagged: Scott Soller , Tom Monson
April 17, 2019
Old car maintenance Valley takes just as good care of our old Century as they do our new Regal. We got a great deal on tires and a loaner car too while the Century was be Valley takes just as good care of our old Century as they do our new Regal. We got a great deal on tires and a loaner car too while the Century was being worked on. More
April 09, 2019
Went above and beyond to help Had an atypical repair that the Valley service center was not equipped to service. The service department went outside the normal cadence and helped Had an atypical repair that the Valley service center was not equipped to service. The service department went outside the normal cadence and helped arrange the repair through a specialist. More
Other Employees Tagged: Heather Swanson
April 04, 2019
Always great service I always feel welcomed and comfortable when I come into this dealership and everyone is helpful. We get great reliable service and know that the car i I always feel welcomed and comfortable when I come into this dealership and everyone is helpful. We get great reliable service and know that the car is fixed right. More
Other Employees Tagged: Brett Paul, Connor Wickenhauser, Scott Soller, Heather Swanson , Jim Earhart, Tom Monson
April 01, 2019
a little frustrating frustrating when the service garage can not find the issue you have had with the software on the vehicle, unfortunately I don't live in the same commu frustrating when the service garage can not find the issue you have had with the software on the vehicle, unfortunately I don't live in the same community as the garage More
Other Employees Tagged: Connor Wickenhauser, Tom Stensrud , Jim Earhart
March 27, 2019
Service This dealership is an all around 5 star dealership. From buying a car to the service it’s a first class experience. I have been buying cars from th This dealership is an all around 5 star dealership. From buying a car to the service it’s a first class experience. I have been buying cars from this dealership for over 15 years. This is my dealership for life. I am all about the service department. If customer service is non existent in the service department - I am out. Randy and his team hit it out of the park everytime. When I arrive they call me by name and they genuinely appreciate my business. Great job Randy and team! More
Other Employees Tagged: Brett Paul, Scott Soller, Heather Swanson, Joel Mullett
March 19, 2019
Excellent service Tom Monson is always friendly and he has excellent customer service skills. He goes above and beyond. the wait time wasn't too long which I appreciate Tom Monson is always friendly and he has excellent customer service skills. He goes above and beyond. the wait time wasn't too long which I appreciate. thank you!!! More
Other Employees Tagged: Connor Wickenhauser, Tim Condon , Tom Monson
March 09, 2019
Very satisfied. Always polite, respectful and keeps me informed. Feel confident with service personnel. Pricing appears reasonable. Have been satisfied with service Always polite, respectful and keeps me informed. Feel confident with service personnel. Pricing appears reasonable. Have been satisfied with service for both of our vehicles. More
Other Employees Tagged: Heather Swanson
February 06, 2019
Monty Dershem Liked the service level provided. Friendly staff. Scheduled an appointment but was garage was backlogged and took a long time for the oil change serv Liked the service level provided. Friendly staff. Scheduled an appointment but was garage was backlogged and took a long time for the oil change service. More