Randy Smith
Randy Smith at Metro Ford, Inc.

Randy Smith

Service Manager

Metro Ford, Inc.

2860 S Noland Rd.
Independence, MO 64055

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8 Reviews
not yet
rated

8 Reviews

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Dealership Experience

8 yrs, 5 mos

Industry Experience

42 yrs, 4 mos

8 Reviews of Randy Smith

March 24, 2024

Dealership Rating
Employee Rating

We own 2 Fords, a 2015 pickup and a 2013 SUV. We take them to Mero Ford ONLY, because they schedule when it's convenient for us and they know our vehicles. Their mechanics are top notch and they More

by JaniceFleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Sims

Mar 25, 2024

Metro Ford, Inc. responded

Hi Janice, our team is grateful for your positive feedback regarding your recent experience with us. We appreciate the opportunity to earn your business and look forward to seeing you again on your next visit. Have a great day!

June 25, 2019

Dealership Rating
Employee Rating

"Your dealer makes a difference" I love the entire team at Metro Ford from George in sales to all the guys in service. I've been a loyal customer for over a decade and have never had More

by Daniyell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Gilbert, Sean Sims , George Rackley, Kent,

May 14, 2019

Dealership Rating
Employee Rating

5 star I moved my vehicles over to metro when I was fetching new vehicles for another dealership Jonny hays came from that same dealership for service 2 year More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Young, Sean Sims, Ron Hamilton , Tommie Neet, My guys names aren’t on your list. Kent Martin in the tower Graig Hill sales and Jonny

October 12, 2018

Dealership Rating
Employee Rating

Metro Ford- Fantastic pricing and amazing customer service Craig Hill was awesome to work with and made the process of buying a car absolutely incredible. He truly went above and beyond to accommodate me and w More

by RachN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Gilbert, Paul Young

September 18, 2018

Dealership Rating
Employee Rating

Great Experience working with great people I really enjoyed working with everyone at Metro Ford. They all made sure that I had a good experience and I felt important and taken care of through More

by Cfoutts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 15, 2018

Dealership Rating

Metro Ford We have purchased vehicles before and the people were real pushy Craig was very helpful and knowledgeable and not pushy at all he understood what we n More

by Wadepurchaser
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Hamilton

September 07, 2017

Dealership Rating
Employee Rating

George Rackley George sold me my first Focus in 2013, and every time I came in for regular maintenance he always found me to say hi. This dealership and service dep More

by imlikely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Sims , Tommie Neet, George Rackley

August 03, 2016

Dealership Rating
Employee Rating

Quick and easy I have to say this was the best experience I've ever had buying a vehicle, and I've done it several times. I would imagine not needing financing help More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Henry

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