Sean Sims
Sean Sims at Metro Ford, Inc.

Sean Sims

Service Advisor

Metro Ford, Inc.

2860 S Noland Rd.
Independence, MO 64055

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16 Reviews
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16 Reviews

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16 Reviews of Sean Sims

September 25, 2026

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Employee Rating

I have purchased several vehicles from Metro Ford. Erich Phillips is great! No pressure ever. The employes are always so friendly and helpful. When I walk in the dealership most employee know me and t More

by Ladychieffan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Gilbert, Paul Young, Erich Phillips , Cory Thompson

September 22, 2026

Dealership Rating
Employee Rating

Great experience. Wonderful salesman with tremendous knowledge about the cars, yet not pushy. Truly helped us find the right car at the right price!! More

by berdds
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rick Gilbert, Erich Phillips

December 24, 2024

Dealership Rating
Employee Rating

Horrible service. Very dismissive and they didn’t fix the issue after going there twice! More

by JRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian

November 08, 2024

Dealership Rating
Employee Rating

Sean Sims and Ryan were absolutely outstanding. From questions about my service to timely updates, couldn't have asked for a better experience. If you're looking for honesty and integrity from a de More

by Brent K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan

Nov 12, 2024

Metro Ford, Inc. responded

Hi Brent, thank you for your fantastic review! We’re so glad to hear that Sean and Ryan provided you with such a positive experience. We truly appreciate your feedback and are thrilled to have earned your trust. Thank you for choosing us, and we hope to see you again soon!

October 02, 2024

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Employee Rating

I found Metro Ford while researching for an F-250 Super Duty. I had been looking nationwide for approximately two months before I decided to move forward with a purchase. I found two dealerships that ha More

by vestjam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Young , Jason Bills

Oct 03, 2024

Metro Ford, Inc. responded

Hello, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 24, 2024

Dealership Rating
Employee Rating

We own 2 Fords, a 2015 pickup and a 2013 SUV. We take them to Mero Ford ONLY, because they schedule when it's convenient for us and they know our vehicles. Their mechanics are top notch and they More

by JaniceFleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Smith

Mar 25, 2024

Metro Ford, Inc. responded

Hi Janice, our team is grateful for your positive feedback regarding your recent experience with us. We appreciate the opportunity to earn your business and look forward to seeing you again on your next visit. Have a great day!

January 12, 2024

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Employee Rating

Once again Sean Sims took care of my vehicle with no hassle. Would recommend them every day of the week and twice on Sundays. More

by Brent K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Metro Ford, Inc. responded

Hi Brent, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need. Take care!

July 07, 2020

Dealership Rating
Employee Rating

When in for a scheduled appointment oil change at 9:30 left at 1 p.m. nothing was done to the truck they said something about the sunroof leaking and needed to order seals to fix it lost a whole day at wo More

by jose.82ma6
Recommend Dealer
No

Other Employees Tagged: Rick Gilbert

July 04, 2019

Dealership Rating
Employee Rating

F150 Purchase It was with great pleasure that I was able to purchase a 2019 F150 Limited that was as smooth of a transaction as I have ever had with a new car. Eric More

by KMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Young, Erich Phillips , Kent

June 25, 2019

Dealership Rating
Employee Rating

"Your dealer makes a difference" I love the entire team at Metro Ford from George in sales to all the guys in service. I've been a loyal customer for over a decade and have never had More

by Daniyell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Gilbert, Randy Smith , George Rackley, Kent,

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