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Rick Gilbert
Rick Gilbert at Metro Ford, Inc.

Rick Gilbert

Finance Manager

Metro Ford, Inc.

2860 S Noland Rd.
Independence, MO 64055

not yet
rated
96 Reviews

29 years serving customers financial needs while maintaining above satisfactory ratings.

not yet
rated

96 Reviews

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96 Reviews of Rick Gilbert

September 25, 2026

Dealership Rating
Employee Rating

I have purchased several vehicles from Metro Ford. Erich Phillips is great! No pressure ever. The employes are always so friendly and helpful. When I walk in the dealership most employee know me and t More

by Ladychieffan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Young, Erich Phillips, Sean Sims , Cory Thompson

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September 22, 2026

Dealership Rating
Employee Rating

Great experience. Wonderful salesman with tremendous knowledge about the cars, yet not pushy. Truly helped us find the right car at the right price!! More

by berdds
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Erich Phillips, Sean Sims

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September 23, 2025

Dealership Rating
Employee Rating

Yes very much so and I have in the past and will in the future thank you for the experience More

by Simsgd68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erich Phillips

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Sep 23, 2025

Metro Ford, Inc. responded

Thank you so much for your kind words! We're thrilled to hear we provided you with excellent service and met your expectations. If you ever need anything else, don’t hesitate to reach out. Have a great day!

June 04, 2024

Dealership Rating
Employee Rating

The dealership was very good with customer service and low pressure while giving answers to questions More

by Shotgun bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Hill

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Jun 05, 2024

Metro Ford, Inc. responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Please let us know if there is ever anything else we can do for you. Thank you again for your business and we hope to see you again next time!

May 16, 2024

Dealership Rating
Employee Rating

Very happy with our experience at Metro Ford. Our second purchase from them and we will be back. More

by Bill Burghart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
May 21, 2024

Metro Ford, Inc. responded

Hi Bill, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate your repeat business and we're always happy to help if there's anything else you need. Take care!

April 25, 2024

Dealership Rating
Employee Rating

I have purchased vehicles from many different dealerships. Metro Ford was efficient and kept their word on every aspect of the purchase. More

by ironmike528
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erich Phillips , Ron Hamilton

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Apr 25, 2024

Metro Ford, Inc. responded

Thank you so much for your positive review! It is great to hear that we were able to go above and beyond your expectations and really help you out. We look forward to doing business with you again in the future. Take care!

February 26, 2024

Dealership Rating
Employee Rating

Metro Ford was amazing! They were very knowledgeable and was very patient and kind when trying to decide on which vehicle to choose and helped us with financing and to stay More

by Kimrash7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Young , Ron Hamilton, Keshawn Turner

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Feb 27, 2024

Metro Ford, Inc. responded

Thank you for your 5-star review and wonderful response to the quality of service our staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 17, 2023

Dealership Rating
Employee Rating

They always takes care of me when I go the only dealership I go to More

by Knorm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Young, Michael Henry

Print
Dec 18, 2023

Metro Ford, Inc. responded

Thank you for your 5-star review! If there's anything else we can do to assist you, please let us know. We appreciate the opportunity to earn your business and hope you have a great day!

September 14, 2023

Dealership Rating
Employee Rating

The dealership personnel were very helpful and responsive to any questions I had about the vehicle that I purchased More

by toddtuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Young, Michael Henry

Print
Sep 14, 2023

Metro Ford, Inc. responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

June 28, 2023

Dealership Rating
Employee Rating

Metro Ford was great to work with when purchasing our truck. Their staff was knowledgeable and friendly. More

by mrsrich95
Sales Price Transparency
Recommend Dealer
Yes
Print
Jun 29, 2023

Metro Ford, Inc. responded

Thank you for sharing your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We appreciate your business and look forward to seeing you again soon!

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