Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Raquel Perez
Refer Me
61 Reviews
Dealership Experience
8 yrs, 6 mos
Industry Experience
7 yrs, 6 mos
Languages Spoken
Spanish
61 Reviews
Write a Review
61 Reviews of Raquel Perez
May 22, 2020
Excellence Above and Beyond There is one reason your service department is getting a 5-star review today. His name is Robert Quintana. This is a man who doesn’t belong at his d There is one reason your service department is getting a 5-star review today. His name is Robert Quintana. This is a man who doesn’t belong at his desk. He should be in management! Why? Because Robert went out of his way to correct a difficult problem by working with several other departments. The result was not just a positive for the customer. It was also a positive for the dealership. This man showed creative thinking, smart communication skills and earned customer trust for himself and the dealership. He went the extra mile when others might have thrown their hands up and passed the difficulty elsewhere. He deserves more praise than can be communicated here. More
by Vegascr1
Other Employees Tagged: Robert Quintana
Helpful 
May 21, 2020
Excellent Service Brought my car in for service and received help from Mr. Johnathan Hanson who explained every thing my car needed very clearly and saw it all was done Brought my car in for service and received help from Mr. Johnathan Hanson who explained every thing my car needed very clearly and saw it all was done. I have an old car which I rely on and he understood he had to explain more to this old gal. I plan to always ask for him from now on when I come in. More
by Jdaloise
Other Employees Tagged: Samuel Slater, Brandon Whitaker, Johnathan Hanson
May 21, 2020
Alex was great. He was friendly and personable. He explained what was going on with my car in a way I could understand. He kept on following up with me to make sure everything was fine. explained what was going on with my car in a way I could understand. He kept on following up with me to make sure everything was fine. More
by hamodo75
Other Employees Tagged: Alex
April 11, 2020
New CRV Our 2nd Honda purchased from Dino. Always a pleasure working with him and all of the people there. We got a fair deal on our trade in and the new CRV Our 2nd Honda purchased from Dino. Always a pleasure working with him and all of the people there. We got a fair deal on our trade in and the new CRV we purchased More
by K&M
Other Employees Tagged: Dino Krallis
March 12, 2020
My experience was excellent. Service was of quality and prompt. Staff is always prompt and professional. I would recommend this service center to anyone that has a Honda or Acu Service was of quality and prompt. Staff is always prompt and professional. I would recommend this service center to anyone that has a Honda or Acura. More
by lamandel0767
Other Employees Tagged: Robert Quintana, Dan Thomas , Brandon Whitaker
February 12, 2020
Outstanding Customer Service We purchased a lightly used Honda CRV last year. When we did we noticed that the car was rather dirty for its age and it had a minor dent in the fen We purchased a lightly used Honda CRV last year. When we did we noticed that the car was rather dirty for its age and it had a minor dent in the fender. It was agreed to at that point that the dent would be fixed and that they would detail the car. Months later when we brought the car in we were told that there was never an agreement to detail the car. I raised the issue to management and it was taken care of immediately. The point of this review is that issues, mistakes and misunderstandings will happen. The measurement of a company is how they deal with these unfortunate issues when they arise. Arrowhead Honda knocked it out of the park. Raquel Perez stepped up and immediately made things right, and we couldn't be happier with our car and decision of where we purchased it. Thank you Raquel!! Tom Bugg More
by TBugg
Other Employees Tagged: Walter Mundt
January 21, 2020
Excellent service-my vehicle was in and out in less than an hour. Confirmation of appointment & emailed appointment in a timely and professional manner. I have been a customer for years & would not ever h an hour. Confirmation of appointment & emailed appointment in a timely and professional manner. I have been a customer for years & would not ever hesitate to recommend Arrowhead Honda sales/service to anyone More
by Carole
Other Employees Tagged: Seth Ibarra
January 10, 2020
Wonderful and efficient. Robert greeted me when I arrived. He was thorough on the service I was interested in having done. He came to me a little later and gave me an optio Robert greeted me when I arrived. He was thorough on the service I was interested in having done. He came to me a little later and gave me an option on my alternator that was not doing well. He explained my choices and was clear on pricing. More
by Junie Bird
Other Employees Tagged: Robert Quintana , Charlie Awawdeh
November 08, 2019
New lease Quick and easy new car leasing experience. Haggle free a big plus. We have leased six Hondas at Arrowhead and would be happy to recommend the dealersh Quick and easy new car leasing experience. Haggle free a big plus. We have leased six Hondas at Arrowhead and would be happy to recommend the dealership to friends and relatives. More
by Ray
Other Employees Tagged: David Scott, Eric Galliani
November 07, 2019
Great experience! Quick, honest. And thorough . Really enjoyed my experience her, and the coffee machine is a nice touch. Will see u again sometime soon. enjoyed my experience her, and the coffee machine is a nice touch. Will see u again sometime soon. More
by Dbhakta
Other Employees Tagged: Steve Bullock
Dealership Inventory (281 Vehicles)
