Raul Ayala | Page 23

AMAZING SALES REPS! This is the 2nd time in 3 years I purchased a vehicle from Walters Mercedes in Riverside! I had the greatest experience with my sales guy Andrew in 20 This is the 2nd time in 3 years I purchased a vehicle from Walters Mercedes in Riverside! I had the greatest experience with my sales guy Andrew in 2015 and I was lucky enough to Have Him and His assistant Raul assist me on purchasing my new 2018 C300 this time around! Also Andy in finance was THE BEST! I have dealt with other Mercedes dealerships in the past and honestly the comfort and Ease at Walters is unbeatable! I would definitely Check out Walters Mercedes if you are shopping around for a car they will go above and beyond to make sure you are satisfied! Thanks again Guys! More

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The best dealers I have come across I came in with a fair credit score, being in my early 20s I didn't have much behind my credit. Andrew Wagner and his team truly helped me buy my very I came in with a fair credit score, being in my early 20s I didn't have much behind my credit. Andrew Wagner and his team truly helped me buy my very first car. He was professional yet very understanding and knew my situation. He and his team fought to negotiate a price for me. I am.truly grateful for the opportunity I was given as well as the great financial advice I received. More

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Great service Andrew Wagner and Bryan Fitzpatrick at Walter’s where great. They found me the exact car and features I wanted at a price point I was comfortable with Andrew Wagner and Bryan Fitzpatrick at Walter’s where great. They found me the exact car and features I wanted at a price point I was comfortable with. They where very responsive and followed up with me each step of the way. Very genuine and not too pushy. Raul who delivered the car was very professional and knowledgeable. He was patient in teaching me all the features on my car and very thorough. More

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Love my new car As the end of my lease was quickly coming up, Andrew Wagner made it so easy and stress free to get into a new car. He quickly sent me information on c As the end of my lease was quickly coming up, Andrew Wagner made it so easy and stress free to get into a new car. He quickly sent me information on cars I would be interested in based on my requests. Im amazed at how much research he did for me in such a short amount of time. Since I live pretty far Andrew and Raul Ayala made live videos of the cars I was interested in. This was pretty awesome and it saved me so much time! When I came in, the car was waiting for me, paperwork was ready to go. Raul helped me with the car settings and explained all the functions. More

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Great experience, went above and beyond to get us into our n I can say nothing but wonderful things about our experience buying a new car at the Riverside dealership. Andrew went above and beyond to get us into I can say nothing but wonderful things about our experience buying a new car at the Riverside dealership. Andrew went above and beyond to get us into our new car! And Raul has provided follow up assistance in all our questions about the new car, which is so appreciated as the features are endless!! Will definitely be going back when we are ready for another car but for now we are loving our beautiful new car!! More

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Very Professional Great Experience. Great staff. Very knowledgeable. The dealership was very clean. I love my new car and can't wait to drive it around town. Great Experience. Great staff. Very knowledgeable. The dealership was very clean. I love my new car and can't wait to drive it around town. More

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Stellar Service The staff at Walter’s Mercedes are second to none. They made the entire process easy, simple and memorable. This is the reason I choose to purchase The staff at Walter’s Mercedes are second to none. They made the entire process easy, simple and memorable. This is the reason I choose to purchase my third vehicle from Walters - the people! More

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Fantastic Experience! Brian and his team were top notch! They made my car buying experience very easy. We spent about an hour and a half from start to finish and couldn’t b Brian and his team were top notch! They made my car buying experience very easy. We spent about an hour and a half from start to finish and couldn’t be happier! More

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Quick and Efficient! The Team at Walter’s is awesome! I began my search on a Wednesday and by Friday at 11am, we were out the door in our new Benz. Bryan Fitzpatrick and h The Team at Walter’s is awesome! I began my search on a Wednesday and by Friday at 11am, we were out the door in our new Benz. Bryan Fitzpatrick and his Team made the process very easy and handled our lease return with zero hassles. More

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Lies lies and more lies. Do they ever stop? A lot of unnecessary lying going on in this place, from financing to sales. Financing told me I had to buy this warranty right then and there or Merce A lot of unnecessary lying going on in this place, from financing to sales. Financing told me I had to buy this warranty right then and there or Mercedes wouldn't honor it. I bought a car on July 4th and I still don't have my key and manual. The car locked down on me and I had no instructions. Andrew my sales person closed my deal and he was done. He never reached out to see if all was well after that. Raul is a great guy but does what he is told to do only. Filomena promised me she would have keys and manual delivered. the problem with that is they never called or delivered to me. I went to the dealership and they still didn't even have them. No apologies from anyone. She said she told Andrew and them to apologize. I don't know who them is. Well, he didn't and neither did she.Ray Burke never returned my call. Soo much more to this story. My worst car buying experience ever in life. More

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