Raul Ayala | Page 25

Above and beyond customer service-Raising the bar! Andrew Wagner over at Walter's Mercedes Benz of Riverside was an exceptional resource when purchasing my new Mercedes Benz GLA. Because I live in Los Andrew Wagner over at Walter's Mercedes Benz of Riverside was an exceptional resource when purchasing my new Mercedes Benz GLA. Because I live in Los Angeles, Andrew and his team were constantly in communication with me via email and phone helping me close the deal. They went above and beyond what other salespersons locally have done for me. Not only did they take video footage of the car, but they drove the car an hour away to my front door at no additional charge. I will definitely be working with Andrew again in the future after my 36 month lease is up, if not sooner. My only complaint was that I wasn't able to meet the team in person this go around. Next time! Highly recommended! More

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EXCELLENCE SERVICE AND CUSTOMER SUPPORT THIS IS MY WIFE FIRST MERCEDES BENZS AND WE LOVE IT. WITH THE UNBIEVABLE KNOWLEGE OF RAUL AYALA ABOUT OUR NEW GLC 300 SUV, IN 20 MIN. WE'RE ALREADY F THIS IS MY WIFE FIRST MERCEDES BENZS AND WE LOVE IT. WITH THE UNBIEVABLE KNOWLEGE OF RAUL AYALA ABOUT OUR NEW GLC 300 SUV, IN 20 MIN. WE'RE ALREADY FAMILIAR WITH ALL THE GADGETS ON THE NEW CAR. THE GARAGE OPENER ON THE CAR IS A LITLE BIT COMPLICATED TO PAIR WITH ROLLING CODE UNIT. RAUL AYALA IS WILLINGLY OFFERING HIS ASSISTANCE TO HELP US BY COMING TO OUR HOME TO PAIR THE UNIT FOR FREE. BUT AFTER COUPLE HOUR OF MIND LABOR, I FINALLY PAIR IT. THANK YOU VERY MUCH RAUL AYALA FOR CONSIDERING YOUR CUSTOMER NEED A TOP PRIORITY. More

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Great Customer Service Andrew, Raul and Andy were very helpful when I came in for two cars: a GLC and GLE. It was a unique purchase situation and they went out of their way Andrew, Raul and Andy were very helpful when I came in for two cars: a GLC and GLE. It was a unique purchase situation and they went out of their way to accommodate us, including coming to my place of work on multiple occasions to finalize paperwork and deliver on of the vehicles. More

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I love Walters Mercedes I stopped in after working an 8hr shift with intentions on driving a new Mercedes Benz GLC 300 home. I wanted to try & get a deal done in as little ti I stopped in after working an 8hr shift with intentions on driving a new Mercedes Benz GLC 300 home. I wanted to try & get a deal done in as little time possible because it was a long week at work & my. Fiancé was flying in from a business trip at 7:30 pm. I wanted to surprise him. Bryan, Andrew & Raul at Walters Mercedes made this all possible for me. I could not be any happier with my purchase & these guys made it easy for me while providing top notch customer service. They made me feel like family. I highly recommend this dealership 110%. Loraine M More

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"Grateful Customer" I would like to thank my dear friend Scott Eisenberger for referring me to Bryan Fitzpatrick. Bryan, it was a pleasure doing business with you, i I would like to thank my dear friend Scott Eisenberger for referring me to Bryan Fitzpatrick. Bryan, it was a pleasure doing business with you, it was actually FUN! You are very compassionate about your job and it shows. I would also like to thank Raul Ayala, you are very knowledgeable about the vehicles and were extremely patient explaining the features to a "Non Techie". Thanks again for the wonderful experience! I will definitely send referrals your way. Thanks, Denise C. More

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Good friendly experience Just went for a test drive & Bryan our sales rep very knowledgeable person, give me the details of the car very accurately & was very nice as to let Just went for a test drive & Bryan our sales rep very knowledgeable person, give me the details of the car very accurately & was very nice as to let me drive on the freeway so can judge the car properly. After he made a good deal for us that we leased it right away & cancelled our appt with audi to test drive sq5. Thank you to Bryan, Raul and the finance manager all helped out very nicely. More

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They take the stress out of car burying This staff is great, they all pitch in to help you even if they are not your sales person. You leave feeling good about your purchase instead of stres This staff is great, they all pitch in to help you even if they are not your sales person. You leave feeling good about your purchase instead of stressed from the experience of car buying. I've bought 3 cars from Justin and in 3 years I'm sure it will be 4. More

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Unbeatable price in the greater LA area! I was in the market to shop for GLA 250 (my 3rd Mercedes!), contacted about 8 dealerships in the greater LA area, no one was able to beat the offer An I was in the market to shop for GLA 250 (my 3rd Mercedes!), contacted about 8 dealerships in the greater LA area, no one was able to beat the offer Andrew Wagner gave me. I had about 2 dealerships who were able to come very close in terms of numbers, but Walter's Mercedes-Benz of Riverside won me over because they found me an executive demo GLA with loaded features & within my budget. This may not be the fanciest dealership but they have hard working honest people treating everyone with respect. Very pleased with the car shopping experience so far, highly recommended! More

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GLE350 After a couple of Audi’s, a Jaguar XF, a Corvette Z51 (Really fun car). I finally got a Mercedes. I love the precision manufacturing and resulting pe After a couple of Audi’s, a Jaguar XF, a Corvette Z51 (Really fun car). I finally got a Mercedes. I love the precision manufacturing and resulting performance, comfort and driving experience. I got the GLE 350 with the AMG line amenities. Sweet ride. More

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Excellent My experience at Walter’s Mercedes-Benz of Riverside was wonderful I had to travel from Carson Ca one hour drive , everyone was nice and decent very p My experience at Walter’s Mercedes-Benz of Riverside was wonderful I had to travel from Carson Ca one hour drive , everyone was nice and decent very professional and I’m very happy because you guys made my dreams come true .. More

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