Ravonda Price
Ravonda Price at Ed Napleton Honda St. Peters

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Regional Customer Relations Manager

Ed Napleton Honda St. Peters

4780 North Service Rd.
St. Peters, MO 63376

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34 Reviews

Hello, my name is Ravonda Price; I am the Regional Customer Relations Manager for the Napleton Automotive Group. I've been with the Napleton Automotive Group now for 11 years. I joined the Napleton Automotive Group with 20 years of Customer Service and ten years of Quality Management & Compliance experience in the Medical Transportation field. Providing excellent customer service is my number one priority. If you need assistance with anything, please don't hesitate to reach out to me.

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34 Reviews

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Dealership Experience

13 yrs, 1 mo

Industry Experience

13 yrs, 1 mo

34 Reviews of Ravonda Price

December 26, 2015

Dealership Rating
Employee Rating

Inconsiderate and unprofessional I was interested in a used CRV from this dealership, had been in daily contact with Ravonda and set up a date and time to test drive the car. Explain More

by lmclawson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: random poor sales rep Ravonda sent to give me the news she screwed up

October 21, 2015

Dealership Rating

New Honda Odyssey When we decided to buy new honda odyssey, we called Ed Napleton over the phone, since it was bit far from our place, and talked to Ms Price. She was v More

by Indiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 17, 2015

Dealership Rating

honest and straight-forward internet sales Ultimately, I bought from another dealer who offered the same price but was close to my home. Will definately consider Napleton Honda in the future. More

by Does his homework
Friendliness
Price
Recommend Dealer
Yes

May 10, 2014

Dealership Rating

Stay Away I agree with another reviewer that said, "Stay Away:. In addition to the extremely high pressure, they have added yet another dimension! As is high pr More

by donm6060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 13, 2014

Ed Napleton Honda St. Peters responded

It is disappointing to read that. We are focused on true satisfaction of the customer. The idea that we would utilize high pressure sales tactics is foreign to the Napleton methods of doing business. Thank you, so much, for the feedback. If a Salesperson or Manager did not provide the exceptional experience then those involved will be reviewed. Without your feedback, we have less ability to train our team. As disappointing as it is to know you did business elsewhere, you input in invaluable. Best of luck with your new vehicle regardless of where you chose to purchase it. Donm, I personally invite you to visit us for maintenance. We'd love an opportunity to redeem ourselves with you. Frank Shaffer General Manager

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