Ravonda Price | Page 4
Regional Customer Relations Manager
Ed Napleton Honda St. Peters
4780 North Service Rd.
St. Peters, MO 63376
Hello, my name is Ravonda Price; I am the Regional Customer Relations Manager for the Napleton Automotive Group. I've been with the Napleton Automotive Group now for 11 years. I joined the Napleton Automotive Group with 20 years of Customer Service and ten years of Quality Management & Compliance experience in the Medical Transportation field. Providing excellent customer service is my number one priority. If you need assistance with anything, please don't hesitate to reach out to me.
Read more34 Reviews
Write a ReviewDealership Experience
13 yrs, 1 mo
Industry Experience
13 yrs, 1 mo
34 Reviews of Ravonda Price
December 26, 2015
Inconsiderate and unprofessional I was interested in a used CRV from this dealership, had been in daily contact with Ravonda and set up a date and time to test drive the car. Explain I was interested in a used CRV from this dealership, had been in daily contact with Ravonda and set up a date and time to test drive the car. Explained to her how hectic my work schedule was, left work early to make the appointment. I arrived at the dealership and asked for Ravonda, waited for about 15 minutes, finally some random sales rep came back and informed me "Uhh, that car sold today". So to Ravonda, thanks for the lack of communication, thanks for your lack of consideration for my time, thanks for the unprofessional way you handled this situation and not even coming out of your office to be the one to inform me you that you didn't take the time of day to let me know that the car I was very interested in sold. You sent out some poor messenger that made sure I shoudn't be made at "The Messenger: If this is how they run their business, I can guarantee I will not be returning to this dealership. Gigantic waste of time! Lesson learned Ravonda, have the professional guts to admit you dropped the ball and should have contacted me to let me know the car was sold FACE to FACE. EPIC FAIL Lavonda, Hopefully this review you, Ravonda, a better salesperson, Value your potential customers time, because you lost your dealership a customer for life!! More
Other Employees Tagged: random poor sales rep Ravonda sent to give me the news she screwed up
October 21, 2015
New Honda Odyssey When we decided to buy new honda odyssey, we called Ed Napleton over the phone, since it was bit far from our place, and talked to Ms Price. She was v When we decided to buy new honda odyssey, we called Ed Napleton over the phone, since it was bit far from our place, and talked to Ms Price. She was very clear and convincing, talking to her made us visit the dealership at the first place. She was very responsive, friendly and prompt in further communications as well. We finally decided to buy our car from this place. She is always helpful in resolving any issue that came up during and after the purchase of the car. She is still our person to go in this dealership. More
January 17, 2015
honest and straight-forward internet sales Ultimately, I bought from another dealer who offered the same price but was close to my home. Will definately consider Napleton Honda in the future. Ultimately, I bought from another dealer who offered the same price but was close to my home. Will definately consider Napleton Honda in the future. More
May 10, 2014
Stay Away I agree with another reviewer that said, "Stay Away:. In addition to the extremely high pressure, they have added yet another dimension! As is high pr I agree with another reviewer that said, "Stay Away:. In addition to the extremely high pressure, they have added yet another dimension! As is high pressure is bad enough, they have added drama to the mix! The assistant manager came out and told me he we was having a really bad because he was not selling enough cars! Well I can tell him this, if they don't change their ways, they will not sell any cars! Keep doing what you are doing and you might as well close up shop! Not even going to mention how many times I said, "No" and how long they kept my keys, so that I could not leave! Subjecting me to even more high pressure! I would not deal with these people even if they were giving cars away! I would rather pay a bit more, than to subjected all crap! More