38 Reviews
Write a Review38 Reviews of Rawle Samuel
April 07, 2024
I had a great experience everyone was very kind and attentive to my needs the detail was not not very well car is stil dirty inside attentive to my needs the detail was not not very well car is stil dirty inside More
Other Employees Tagged: Paul Anderson, Loren Maddock, Anthony Day, Li Tsao
March 27, 2024
Staff was excellent and the establishment was clean. It was my best buying experience in 40 years. It was my best buying experience in 40 years. More
Other Employees Tagged: Loren Maddock, Anthony Day
January 21, 2024
It was my first time buying and the experience was amazing! I was very nervous about the whole process, but this dealer made the process so smooth, Loren and Tony are amazing thank you so much! amazing! I was very nervous about the whole process, but this dealer made the process so smooth, Loren and Tony are amazing thank you so much! More
Other Employees Tagged: Paul Anderson, Loren Maddock, Anthony Day, Li Tsao
November 23, 2023
Awesome staff, great service and easy to deal with. In and out with two new cars in under 2 hours. In and out with two new cars in under 2 hours. More
Other Employees Tagged: Paul Anderson, Loren Maddock, Anthony Day, Li Tsao
July 26, 2023
Preowned buyer beware! We purchased a vehicle from Keys used inventory. Within 20 minutes during the drive home the “check engine” light came on. I immediately called my sa We purchased a vehicle from Keys used inventory. Within 20 minutes during the drive home the “check engine” light came on. I immediately called my salesperson Rawle, who asked me to pull over and turn the vehicle on/off to clear the message. WHAT?!?!? Frantic calls to the local Dodge dealers got me in for a diagnosis scan that revealed transmission issues, radiator problems and a whole list of other items, as well as a jaw dropping comment that it had been in an accident. Really? The Autocheck report showed no accidents :( I hit the road to return the vehicle within my 3 day limit. The sad part is, the dishonesty. Bad vehicles are traded in-I get that. But when a list of diagnosis codes are found, and yet it “passed” state inspection-that’s taking advantage. Fast forward 3 weeks, and I’m still fighting for a reimbursement and no responses from the General Manager Paul Anderson on a key fob they refused to include in the purchase so I could have 2 keys. Key Acuras reviews show happy customers for brand new purchases-but they need to pick up their game on used inventory sales. More
Other Employees Tagged: Paul Anderson
May 31, 2023
Rawle was very helpful and professional. The service provided was excellent, would certainly lease a vehicle from Portsmouth Acural in the future. The service provided was excellent, would certainly lease a vehicle from Portsmouth Acural in the future. More
April 15, 2023
This is the 3rd Acura I have purchased from Rawle Samuel. He is honest, straightforward and diligent. I was impressed with the other folks at Key Acura as well. I strongly recommend Rawle and this dealers He is honest, straightforward and diligent. I was impressed with the other folks at Key Acura as well. I strongly recommend Rawle and this dealership. More
Other Employees Tagged: Loren Maddock, Anthony Day , Joshua Chapais, Paul Norrish
April 06, 2023
Key Portsmouth was able to work with me on price and got me into the exact vehicle I was looking for. me into the exact vehicle I was looking for. More
Other Employees Tagged: Paul Anderson, Anthony Day
March 31, 2023
Happy with My New mdx type s The people here is Nice And his Name rawl is the best Check it out guys And his Name rawl is the best Check it out guys More
Other Employees Tagged: Loren Maddock, Anthony Day , Joshua Chapais, Paul Norrish