Rawle Samuel | Page 2

Happy with My New mdx type s The people here is Nice And his Name rawl is the best Check it out guys And his Name rawl is the best Check it out guys More

Helpful 0

Report | Print

Very relaxed and easygoing experience. The price was fair, and prices were clear, with no surprises at any point during the process. On a side note, I really like their service department The price was fair, and prices were clear, with no surprises at any point during the process. On a side note, I really like their service department too. More

Helpful 0

Report | Print

Great job! No issues with how we wanted to find a car. We had one in mind and foubdnit No issues with how we wanted to find a car. We had one in mind and foubdnit More

Helpful 0

Report | Print

We could not be happier with our purchase from Key Acura of Portsmouth. EVERYTHING was great - price, customer service, and delivery! Thank you Paul and Rawle of Portsmouth. EVERYTHING was great - price, customer service, and delivery! Thank you Paul and Rawle More

Helpful 0

Report | Print

Top Notch and wonderful to work with! From sales to service, always a positive experience! From sales to service, always a positive experience! More

Helpful 0

Report | Print

We had a wonderful experience working with Rawle and everyone at Key Acura. I never felt pressure to purchase or look at vehicles I did not express interest in. I would highly recommend and will be ba everyone at Key Acura. I never felt pressure to purchase or look at vehicles I did not express interest in. I would highly recommend and will be back for any future vehicle needs! More

Helpful 0

Report | Print

The dealer and our sales person were great! They were not pushy and were patient while we made our decision. The paperwork was easy and we were able to take our new car home the same day. They They were not pushy and were patient while we made our decision. The paperwork was easy and we were able to take our new car home the same day. They answered all of our questions and we felt very comfortable with the whole process. We love our car and highly recommend the dealer! More

Helpful 0

Report | Print

Rawle is extremely knowledgeable about the cars he sells. Great ride with him and really appreciated the time he spent with me getting to know the new controls and features. Excellent experience! Great ride with him and really appreciated the time he spent with me getting to know the new controls and features. Excellent experience! More

Helpful 0

Report | Print

Reneged on the promises made to us when it came time to make the final purchase on a new RDX / Bait and Switch on our trade in. Very disappointing experience after investing a lot of my own personal hours make the final purchase on a new RDX / Bait and Switch on our trade in. Very disappointing experience after investing a lot of my own personal hours, as I trusted their team. Will not do business with this dealership in the future and would not recommend. Spent many hours working with Sales rep and a manager, and took a half day off to drive in and get an estimate on my trade in. What they offered as $4,000 trade in became $2,800 three weeks later (with various excuses as to why) when my White RDX was delivered and ready for purchase. The $1,200 may not be much on the scheme of things, but not trustworthy business ethics. Very unfortunate as I’m a very trustworthy, loyal customer. More

Helpful 0

Report | Print

I called on Sunday, worked the entire deal out with the GM over the phone, and picked my car up on Monday afternoon. The whole interaction was the absolute BEST experience I've ever had with a car dealersh GM over the phone, and picked my car up on Monday afternoon. The whole interaction was the absolute BEST experience I've ever had with a car dealership!!! Patrick and his team are not into the typical sales games... they are honest and a pleasure to work with. I was energized instead of exhausted by this process. Who can say that for car shopping?! I'm still in shock that this all happened so quickly. They beat another deal I had by a landslide and I was so happy to give them my business. Thank you Patrick & team - you are AMAZING and I'm recommending you to everyone!! More

Helpful 1

Report | Print