Rawle Samuel | Page 4

Awesome From purchase to service key Acura of Portsmouth has been spot on. Low key and very professional employees. The RDX is a great vehicle and a pleasure From purchase to service key Acura of Portsmouth has been spot on. Low key and very professional employees. The RDX is a great vehicle and a pleasure to drive. More

by skpnsn Verified Customer Verified Customer

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Very satisfied customer. After previously visiting other Acura dealerships a friend suggested visiting Key Acura of Portsmouth. I am very happy that I did the salesman was exc After previously visiting other Acura dealerships a friend suggested visiting Key Acura of Portsmouth. I am very happy that I did the salesman was excellent. All of the folks that I dealt with were friendly and very knowledgeable in their job. I feel that I received excellent customer care and a nice new SUV for the right price. If service is a good as sales I will be going to Ky for a long time. I would definitely recommend Key to anyone interested in buying or leasing an Acura. There is no pressure just good old fashion customer service by a very friendly crew. More

by TED-ALLIE Verified Customer Verified Customer

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Professional Transaction Every one we dealt with were friendly and professional. Easy to talk to and no issues and they paid to have second key made. Would shop there as agai Every one we dealt with were friendly and professional. Easy to talk to and no issues and they paid to have second key made. Would shop there as again. More

by BobG Verified Customer Verified Customer

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recall service for taillight My most recent visit was quite satisfactory. I had reserved a loaner which was presented upon arrival. I used it to go to a doctor’s appointment and My most recent visit was quite satisfactory. I had reserved a loaner which was presented upon arrival. I used it to go to a doctor’s appointment and my car was ready in 1.5 hours. I received a complimentary car wash and vacuum which is always appreciated. The loaner was new with only 1800 miles and the same model MDX. I was given a check list of what was in good shape (tires, brakes, etc.) and what should be attended to next service. (cabin and engine filters). I live about 70 miles away and have been using a repair shop in Wolfeboro recently. I am considering renewing my relationship with this dealer. More

by dianefoote9 Verified Customer Verified Customer

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Wonderful service start to finish!! Wonderful service start to finish! Great no pressure sales department. Very helpful & easy to work with service department! I would recommend Key A Wonderful service start to finish! Great no pressure sales department. Very helpful & easy to work with service department! I would recommend Key Acura of Portsmouth NH to anyone that asks me. More

by vandv34 Verified Customer Verified Customer

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Great Customer Service Rawle went above and beyond to help us by taking one of our cars to be serviced. He is a true professional. We have bought 5 cars from Rawle and wil Rawle went above and beyond to help us by taking one of our cars to be serviced. He is a true professional. We have bought 5 cars from Rawle and will probably buy another when the time is right. A big thank you Rawle More

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When in for service instead bought a new car. We went in for service to have a recall issue addressed on our car, and Acura MDX 2011. The staff was friendly and courteous in the service departmen We went in for service to have a recall issue addressed on our car, and Acura MDX 2011. The staff was friendly and courteous in the service department and offered for us to go wait in the waiting area which is out front. While out there we met one of the salesman and the sales manager and decided to take a walk through the lot. Found a car that we loved We took it for a test ride and ended out working a great deal with the salesman and the sales manager. One that was good for both parties. They wanted to finish a thorough cleaning and preparation of the car for us. So we ended up leaving without it, and they had a driver bring it to our house in Harrison an hour and a half away. That was the most awesome thing going. All of our staff was knowledgeable and courteous which helped in the decision making process to buy a car at Key Acura of Portsmouth. It was a great experience. More

by eagle102158 Verified Customer Verified Customer

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Long delay in finalizing my bill paperwork. I was told that I was told at the navigation system update which I Purchased from Acura could be installed when I left the car for service. When I returned the sales I was told at the navigation system update which I Purchased from Acura could be installed when I left the car for service. When I returned the sales representative told me that they do not install this thing because dealership did not sell the navigation update product to me. My question is as an Acura dealer why do they not assist the customers with Acura products and parts? More

by Bonedoc Verified Customer Verified Customer

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Great service Rawle and Mike D. were wonderful! Quick, smooth process and all of my questions were answered with honesty. I had a great experience- great value for Rawle and Mike D. were wonderful! Quick, smooth process and all of my questions were answered with honesty. I had a great experience- great value for trade in and great price on my new wheels! More

by Car1234 Verified Customer Verified Customer

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