Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back
Start your review of Ray Grave.
Ray Grave
Ray Grave at Conicelli Hyundai
not yet rated

Ray Grave

Service Advisor

Conicelli Hyundai

1208 Ridge Pike
Conshohocken, PA 19428

1 Review of Ray Grave

April 11, 2016

Dealership Rating
Employee Rating

"Flat Tire"

- cward

Had to have my car towed on Saturday, 4/9 because I had a flat & Conicelli does not give spare tires w/new cars. So I got to the service department at 8:50am and did not get out till 1:15pm. Totally unacceptable. Then I was told that I needed front & back wheel alignment. Conicelli Hyundai does not have the machine that does that so had to wait for Honda to get done with using theirs - another 1 1/2 & to top it off you have to watch the same channel on the TV which is home repairs - try watching that for 4 1/2 hours. No shuttle service on Saturdays - couldn't even go to the mall or get something to eat. After this experience I am so done with Conicelli Hyundai and Conicelli in general. A Nice Place to Do Business if you want to spend you whole day sitting there. I work so my Saturday was wasted - just give space tires & it would have saved me about 5 1/2 hours on my day off including travel time to get there & get home. Unhappy customer.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Apr 18, 2016

Conicelli Hyundai responded

Cward, I am very sorry about the inconvenience. We try to accomodate our walk in customer as best as we can on Saturdays. I know you spoke with Pat, our Service manager. I hope that he was able to explain the situation. I apologize for the wait and any inconvenience that we may have caused. Thank you, Lori Hammond

1
1 result

Dealership Inventory (2785 Vehicles)

used 2017 Hyundai Elantra car, priced at $12,997

2017 Hyundai Elantra

$12,997

used 2017 Honda Pilot car, priced at $25,977

2017 Honda Pilot

$25,977

used 2019 Chevrolet Equinox car, priced at $21,997

2019 Chevrolet Equinox

$21,997

used 2017 GMC Yukon car, priced at $37,997

2017 GMC Yukon

$37,997

used 2018 Mazda Mazda3 car, priced at $15,777

2018 Mazda Mazda3

$15,777

used 2017 Kia Niro car, priced at $17,997

2017 Kia Niro

$17,997