Conicelli Hyundai

So far we are very pleased with the personal service and follow up that Maureen our salesperson has provided us. She took the time to make sure we were comfortable with the process and our final decision. follow up that Maureen our salesperson has provided us. She took the time to make sure we were comfortable with the process and our final decision. More

So happy with my new Tucson. Jaron took great care of me and I was in and out in a decent time! Also thank you to Mossam “Sam” from finance for the help as well! All star tea Jaron took great care of me and I was in and out in a decent time! Also thank you to Mossam “Sam” from finance for the help as well! All star team! Gabrielle Golden More

One Star. Avoid Conicelli Hyundai at all costs—they are the definition of unethical "stealership" tactics and have zero respect for their customers' time or mo Avoid Conicelli Hyundai at all costs—they are the definition of unethical "stealership" tactics and have zero respect for their customers' time or money. I spent my Friday finalizing a $25,600 deal for a 2023 Certified Pre-Owned Tucson SEL with Salesperson Tristan Maines. After driving 40 miles from Mt. Laurel, NJ, to their Conshohocken location, the experience turned into a total nightmare. First, they tried to hide interior damage. When I pointed out scratches on the center panel, they gave me the runaround: "we’ll fix it," then "we’ll paint it," then "we can't do it today." Their "generous" solution for the damaged interior? A measly $20 discount. The real lack of ethics started once they took my insurance and down payment info. After making us wait over an hour, they came back with a predatory 21% APR. While we were processing that shock, Tristan and the General Sales Manager, Bradley Faulkner, used high-pressure "scare tactics," claiming another buyer was waiting. The moment we agreed to the terms, they pulled the rug out. Bradley Faulkner informed us the car was "sold" to someone else right under our noses. Then came the bait-and-switch: they spent the next hour aggressively forcing us toward a new $39,000 car that was $14k over our budget, trying to exploit our large down payment. To make matters worse, we spent from 11:30 AM to 4:45 PM trapped at the dealership. They didn't even offer us food; we had to order our own lunch while they played games with our time. I spent almost $350 on Uber to get from Mount Laurel to the dealer and back. After everything was agreed upon, I left empty-handed, out hundreds of dollars in travel costs, and having wasted an entire day. These people have zero human decency and zero ethics. They don't care about agreements; they only care about hunting for the biggest commission. They wasted my time, my gas, and my trust. Do yourself a favor and go to a dealership that actually respects its customers. More

𝗥𝗲𝗳𝗿𝗲𝘀𝗵𝗶𝗻𝗴𝗹𝘆 𝗛𝗼𝗻𝗲𝘀𝘁 𝗗𝗲𝗮𝗹𝗲𝗿𝘀𝗵𝗶𝗽 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 𝗕𝗿𝗮𝗱 & 𝗕𝗲𝗿𝗻𝗮𝗿𝗱 𝗠𝗮𝗱𝗲 𝗜𝘁 𝗘𝗳𝗳𝗼𝗿𝘁𝗹𝗲𝘀𝘀 I just leased a 2026 Hyundai Tucson Hybrid 𝗗𝗲𝗮𝗹𝗲𝗿𝘀𝗵𝗶𝗽 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 𝗕𝗿𝗮𝗱 & 𝗕𝗲𝗿𝗻𝗮𝗿𝗱 𝗠𝗮𝗱𝗲 𝗜𝘁 𝗘𝗳𝗳𝗼𝗿𝘁𝗹𝗲𝘀𝘀 I just leased a 2026 Hyundai Tucson Hybrid SEL Convenience from Conicelli Hyundai in Conshohocken, and I have to say, this was the car-buying experience I didn't think existed anymore. After walking away from another dealership that tried every trick in the book, I was skeptical going in. But from the moment I connected with Bernard Jones, the experience was different. No pressure, no games, just straightforward answers to my questions. He listened to what I actually needed (a hybrid with a smooth ride for a cross-country move and two kittens prone to car sickness, yes, really) and matched me with the right vehicle without trying to upsell me into something I didn't need. Then there's Brad Faulkner, the General Sales Manager. This man sets the tone for how a dealership should operate. When I requested to review all lease documents at home before signing, something that makes most F&I departments nervous, Brad didn't flinch. He sent everything over, gave me time to review with my attorney, and when I came back with questions, he addressed them directly. No runaround, no "let me check with my manager" theater. Even when a major snowstorm shut down the region and delayed everything, Brad kept me updated and got my approval through with no stipulations the moment operations resumed. That's professionalism. The deal was exactly as quoted. No surprise fees. No last-minute add-ons. No pressure to buy products I'd already declined. Just a clean transaction with people who respected my time and my process. If you're in the Philadelphia area and want to work with a dealership that treats you like an adult, go to Conicelli. Ask for Bernard Jones, and know that Brad's leadership is the reason this place operates the way it does. More